McDonald’s

My little babies love Saturdays!!! Because of the free keiki cones at McDonald’s! We walked for exercise, eat McDonald’s, treat the kids to the free cones and walk back to burn the fat off. Perfect Saturday routine!

One of the worst service as always. Kept having to repeat my order and they need to learn some customer service skills. Forgot to give me a straws, sauce AND napkins! What’s so hard about including that? After going back, they did not apologize at all and just walked away after i said thanks. I usually don’t like to give negative reviews but this location is concistent on their bad service.

OMG! This McDonald’s is always busy. Seriously though, there’s another McDonald’s a few blocks away. These guys always get my order right, the only reason getting my order wrong would be if I ordered something ridiculously complicating. There’s so many other restaurants in this shopping plaza that everyone seems to like waiting in a McDonald’s line anyways. I guess the value of this McDonald’s must be worth a lot.

This McDonald’s seems to pride itself in getting your order wrong. The few times that I’ve gone to this particular McDonald’s they have left out items, and charged me for food items I’ve not ordered. To top it off, when asked to repeat an order, they seem genuinely affronted that they may have gotten something wrong. However, as I found out today, it doesn’t matter how many times you ask them to repeat your order, because whoever is packing your order will get it wrong anyway. I suggest two things if you plan to visit this particular McDonald’s Restaurant. First, ask yourself if the higher prices and poor service is worth the extra gasoline to drive to the other McDonald’s by Longs Drugs and second, even if it isn’t go there instead. You’ll be happier with your correctly served and cheaper costing meal.

Not your typical McDonalds of Hawaii. The staff are new and have yet to get everything right. Drive thrus can be slow, your cheese is half outside your burger, a wrong order, are just a few so far. Nevertheless, it’s still less than a year old, so one can only hope for improvement.

Being a new mcd, has made the older mcd faster since everyone wanna come to the new one. Came here a week ago. They were pretty fast. Was disappointed that they didn’t know how to add extra pickles to my filet fish sandwich. Other than that they were pretty fast. Still kinda need to train the employees more because my husband came here one time to order and he said the lines were long and they took long. They also forgot to give him straws for our drink. When an employee asked my husband if he needed a cup holder for the drinks, she totally forgot to give him a cup holder for the drinks when she got distracted to do something else. I wish I was there so I coulda told her. I’ll give them another shot but next time I order from here again, they better be better trained and get their services right.

The drive through is slow! The water in the women’s bathroom was so hot it literally burned my hands. My hands were all soaped up and all I had was flaming hot. I told someone and they just looked at me like I was crazy.

02÷19÷15 @3:00pm…After school, those freaking students from EWA MAKAI students hangout at Mcdonald laulani. They were loud and rascal, & dangerous!! They were playing and kicking the ball and it almost hit me & my daughter! NOT allowed to hangout&play with ball! Small kids are playing!

The one star is only for its location… and the fact that Unilocal forces you to give it a star.
I was happy that there was now a McDs closer to home, instead of driving further down Ft. Weaver. My daughter was so excited to try the Play Place. At our first visit, we arrived at the Play Place, only to be told by the employee that she couldn’t play unless she had socks on. I get that it’s new and they’re going to be all hygienic and stuff because we all know how nasty it can get. Honestly? It’s likely the place will get contaminated thanks to bodily fluids, not because of gruddy feet.
Not to worry though — if your kid wants to play, they’ll SELL you socks for $ 1.25. I do empathize with the underpaid McDs worker — no one likes to be the person to tell kids they can’t play. But man, it was so hard telling my daughter we couldn’t stay. I didn’t have cash, and by this time my husband had had it with the counter people. They were slow, didn’t have many of the items carried at other restaurants. We said good riddance with this place.
I waited until after my 2^nd visit to write my review. 15 minutes in the drive through and only 3 cars ahead of me. I won’t be wasting my time there again. Be warned, Ewa Beach!

GOT TO THE OLD McDonald’s !!! Been here 4 x’s since opening, EXTREMELY SLOW DRIVE THRU. Double drive thru, this morning only on take order is open, the other is blocked off. McDonald’s employees should have their crap together by now.

This McDonalds is the slowest McDonalds I have ever been to. Consistently 10 min wait in the drive thru line even during non peak times.

Slowest McDonalds in Hawaii! Worst Service! Should change Managers…
Just saying: Bought a double jalapeño meal, the burgers where not properly prepared, jalapeños falling out and was not even packed well… my rootbeer was all water and ice… I went inside to complain and the manager told me to fetch myself a new drink at the fountain without even offering an apology… McDonalds should think twice about hiring this kind of people… loose them lazy ass!!!

So happy to have a new mc Donald’s in this shopping center. There is lots of seating. It’s new so it’s very clean and nice inside. There is lots of parking. We have come here a few times and it’s been very busy every time. But the service has been quick and friendly every time! There’s lots of parking available. The drive thru here has also been busy but moves very quickly.