Radia Imaging Center

If I could give it 0 stars I would. The billing for this company is an absolute joke! I wish I would have seen Gene’s review before I went there for my MRI. From the very beginning when I first got the MRI done I had trouble with their billing system. I had yet to receive a bill from them early on in the billing cycle and yet they said I was 60 days past due when I finally got the first bill. I had a second part of the procedure done a month after the first procedure which later found out wasn’t covered by my insurance. I received the rest of the bill in November, which I paid in full in NOVEMBER. I received another bill shortly after showing that I have a bill due, I called radia and spoke with a guy who tried to tell me that I never paid part of the bill (that I paid in NOVEMBER), even though they deducted it from my bank account. I am very diligent with paying all my bills on time. I received a notice February 26^th from a Collections office saying that a bill was sent to them because it was over 120 days late. I called Radia’s billing office to clear things up and find out why they had sent me to collections before they had even notified me that there was a late bill. They told me that they had sent out notices for the bill but yet I had not received any further notices since November. I told the gal that I spoke to that I wanted to get this immediately cleared up (even though I had a feeling that I had paid this bill in full back in November. I knew this because the amount owed to collections was the same amount that Radia had already deducted from my bank account) As I was getting ready to pay the bill over the phone, the lady came back after double checking some things on the account and said that this bill was paid in full in November and was never posted to my account. They sent me to collections due to the fact that they made a mistake and processed my payment without posting it to my account. SHAME ON THEM!!! Why would you affect a patients credit in a negative manner, for a mistake that your company has made. This is by far the worst example of billing and collections I have ever experienced and I would caution anyone who is considering receiving treatment from this office!

We were referred here by our Midwives (Cascade Birth Center) to have a gender ultrasound. They were really nice and even called us to offer an earlier appointment when one was available.
We got some great pictures, and they gave us a disc with the photos and 2 short videos of the baby moving! Ultrasound pictures are one thing but having videos of him moving is a really cool memory to have.
Thanks Radia!