The food is good but the customer service is bad. Yeah I know, it’s a fast food place so the employees don’t care. But still, went to the drive thru and there was a person in front of me. Turns out, the guy in the car and the girl at the window were flirting and just talking. The manger came out and the guy drove off asap. Another girl came to the window to give me my food and she was rude. You can tell she hates her life. The guy that was flirting with the first girl ended up pulling up behind me… Are you that desperate? Anyways, the girl messed up my order so I had to go back in line. Came to the window again and I started saying why I was back and the girl cuts me off, rolls her eyes, hands me the bag and goes«sorry» then gives me a dirty look. Cool. At least the food is good.
Annie T.
Place rating: 1 Everett, WA
I don’t even think this place even deserve any stars. The service here is terrible. When we pulled up to the cashier, she’s shook her head and closed the window on us. Even the manager herself was screaming at us, saying we have bad English when herself wasn’t clear. Such a disappointment, never coming back ever again.
Bacaj D.
Place rating: 1 Everett, WA
went here ordered 2 chicken rodeos 2 regular rodeos 2 chicken sandwiches. took 15 minutes at the window. seemed like they were waiting for chicken then i got home and there wasn’t even any chicken rodeo burgers at all? and the food was cold. fuck this place shitty ass fast food
Bub b.
Place rating: 1 Bothell, WA
It should be a ZERO! This is the 3rd time in about 2 yrs they have totally screwed up my order. I don’t do fast-food that often and rarely go to Burger King, but as it was on my way home and I needed something to take to hubby for lunch I thought I’d give it a try again. Boy was that a mistake. I had to repeat my order 4 times. When I get home I just threw my husband’s lunch at him as I was in a hurry. I later find out they gave him the wrong order. I asked for a Double Whopper with cheese combo w/no mayo and no tomato(hubby’s allergic) or ketchup. He got reg. Whopper with everything. When I tried to call I couldn’t give order# as the receipt was all faded and ½ the words weren’t even printed out as the machine needed new tape. I was told if I didn’t have legible receipt they couldn’t help me. Never going there again. 3rd time was NOT a charm!!!
C S.
Place rating: 1 Bothell, WA
This is a fast food restaurant, so I didn’t really have my standards high. However, the quality of the food and service here were beyond lower than the lowest standard expectation. I just ordered a chicken sandwich and bk stacker and our fries were stale and they gave us the wrong burger. I also asked for bbq sauce and it came in a to go cup. There was one squirt of sauce in the cup. Wtf! I tried to call and complain but the line was busy. Never coming here again. How can these fast food workers complain about the minimum wage when they can’t even prove they deserve it?
Dre G.
Place rating: 1 Everett, WA
Stay away from this place. Horrible drive thru service. Ordered 20 piece nuggets and received 19! I was asked if I wanted any sauce, I asked for BBQ sauce and received NO sauce! The gal at the drive through had zero customer service, she gave ZERO fucks about her job. Will not be going back and you should stay away from this place. Eat somewhere else.
Raquel T.
Place rating: 1 Everett, WA
Got the worst service here wasn’t greeted employees had their back towards the customers I was rushed during my order and was tossed my receipt without a thank you horrible customer service
Ariel C.
Place rating: 1 Everett, WA
I don’t normally care to write reviews about fast food joints, but this visit was extra disappointing! I ordered a large veggie burger meal & a separate veg burger with a small fry in the drive thru. I drove away with 1 veg burger, 2 small fries, and a medium drink. When I went back in they exchanged my soda & made a veggie burger right away. When I got home & sat down to have food with a friend I realized they had originally given me a whopper instead. Major fail & I will not be back.
Gina K.
Place rating: 3 Lynnwood, WA
I hit the drive thru here with my dog after a veternarian visit to get her some ice cream and me a shake. The kid working the speaker was having a bit of a hard time hearing but I was trying not to get too annoyed by it. Sometimes those things are hard to understand what comes out of them! So I order Daisy Dog a small cup of ice cream and myself a small strawberry shake. Get to the window and we get a very generous portion of ice cream and a vanilla shake. Sigh. I didn’t realize my strawberry shake was vanilla til I was long gone. The kid was very polite and I’m sure it was an honest mistake. Everything else was good. Service was fast, which shouldn’t be a factor but I’ve had shakes take 10 minutes before! He giggled and said it was awesome when he said let me get you a spoon for the ice cream and I told him not necessary, it’s for the dog. Daisy was happy so it’s good. Ordered, paid, got it, left, treats were consumed while enroute home, vet trauma was forgotten by both of us.
M C.
Place rating: 2 San Francisco, CA
Came here for breakfast and was disappointed. Got a pancake and fries, but lucky it wasn’t to go. After finishing my pancake, I still was hungry and got fries. On the 3rd fry I noticed something weird was mixed in, a hair. At first I thought it was mines until I looked closely at it, it wasn’t black. Walking back and telling them about it, I noticed the person making the food had the same hair colored head as the hair. And none of the kitchen staff were wearing hair nets.
Brad H.
Place rating: 4 Kirkland, WA
This is a very nice Burger King location. The french fries are always very fresh and contain just the right amount of salt. The hamburgers are always cooked to order, which allows for a great taste when eaten right away. The Coca Cola machines are correctly mixed and the Gold Peak tea is a nicer perk. Service can be hit and miss, but overall is very decent service for a fast food location. The lobby needs a bit of updating as well.