Tancun

Evanston, United States

1

1 review

Contacts

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Telephone:
+1 847-869-9000
Address:
818 Clark St, Evanston, IL, 60201
b/t Benson Ave & Sherman Ave
Nearby public transportation stops & stations:
560 ftMaple & Clark
580 ftChurch & Benson
590 ftChurch & Sherman
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Today

Today –
Local time (Evanston) 19:40 Friday, 29 November 2024

Business hours

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Tuesday –
Wednesday –
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Friday –
Saturday –
Sunday –

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1 review of Tancun

No registration required
Place rating: 1
New York, NY
The customer service here is terrible. I went in to cancel my membership, received a refund, and then proceeded to be charged for two months after I had cancelled. No big deal, people make mistakes. However, when I finally got ahold of the owner after leaving repeated messages over one month (never returned), he refused to refund me two months, and instead offered one month and a credit, even though I had followed policy, and it was their mistake. They took my money and won’t give it back!
Also, their level one beds are mediocre.
Although all the employees treated me with respect and were kind, it took me over a month to reach the owner.