Linton Opticians Inc

These guys are great. After a terrible experience at Visualeyes, they were very helpful and I got the best pair of glasses I’ve ever had.

These guys are the nicest and most professional people out there. They sell great glasses too. Couldn’t ask for better service, highly recommended.

I wear glasses almost ²⁴⁄₇ and consider great frames a good piece of jewelry. I went way out of my way to stop in this place to see their selection of frames. What a waste of time — and money! $ 4 to park for 15 minutes? Because they didn’t have the specific frames I was looking for, instead of making some suggestions and showing us what they had, the staff chose to totally ignore my friend and I — both glasses-​wearing adult women who were both shopping for new frames. When frames are an average of $ 300 – 400 you presume customer service would be a priority — not here.

Modern, high-​end selection with old-​fashioned (polite, attentive, knowledgeable) service. Had previously gone to a modern, high-​end selection place that apparently had employed shady used-​car salespeople (no offense to NON-​shady salespeople).
I’d definitely suggest an appointment if you’re selecting new glasses, but I’ve gone in a few times w/​o appts to have my glasses adjusted and haven’t waited long.
It’s a little weird, but they don’t acknowledge customers entering if they are with other customers. I guess they think it’s better service to pay attention solely to the current customer. So, don’t worry. You’ll get good attention when it’s your turn.
I happily drive from Chicago to Evanston to go there, and the parking is totally hassle-​free and money-​free (they validate for you).

Linton is simply the BEST. Every friend I have ever sent is just as happy as I am.

We have gotten multiple pairs of glasses (regular & sun) here. They have much more (trendy) variety than I expected them to have – better than Spex. And the staff are kind and helpful. They also have a little kids corner which helped with my not-​so-​patient baby. Great products, great service.

I love Linton! They’re so polite, great service and quality. I had a contact emergency, (it does happen!) I ripped my last pair of contacts, my eye dr. is moving locations and couldn’t send over my Rx, as they are still moving over records to the new office. I called Linton, said I had my contacts box, with the Rx information on it, they said bring it over, they go to the contact warehouse every morning (is it like Raiders of the Lost Ark!?!) and I had new contacts the next day.
He also gave me a pair of trail contacts, of the bran I ordered (not my usual brand) and said try these out (no charge) and if I don’t like them, bring back the unopened box and he’ll refund the cost or put them towards another brand. So I basically got a free pair of contacts for a month; plus a 6 month supply in the box ($ 47.99)
I will continue to go to Linton, as long as I need eyewear.

Engages in discriminatory behavior based on consumer choice. Refused me service earlier today. Would have given zero stars, but that is not an option.
I called here earlier today to inquire whether or not I could have my glasses adjusted. I told the man who spoke to me that my glasses had been purchased elsewhere, and he said to come in at my convenience and he would adjust them.
When I arrived at Linton, the man working at the front desk agreed to adjust my glasses for $ 20, which is already a rather ludicrous price for a service normally offered for free. After he took my glasses in the back, he returned to tell me that he could not adjust my glasses because I purchased them from Warby Parker. Despite the fact he previously told me he would adjust my glasses, was prepared to charge me for the service, and already had my glasses in hand, he refused service to me.
I took time out of my day to come into Linton and I was refused service based on the brand of my glasses. I am shocked and appalled by this treatment and I will not be returning. I would not advise purchasing anything here, unless you want to support businesses that condone this sort of customer service.

In an era of chains and franchises, it was a treat to find old world service and a knowledgable team of experienced eyewear professionals. Their attention to detail and to find the right eyewear rather than pushing expensive brands was quite refreshing. The «family owned» feel and pride in their customer care has made this business one less worry about where to go for my eye care. Thanks for making me feel like I mattered as a customer and not just another number.

I am basing this review on the boor customer service at the front desk, not on Dr. Randall, who I had no problems with. I switched to daily contact lenses after my appointment, upon the recommendation of Dr. Randall. When I ordered the lenses from the front desk, it took around 3 weeks for the lenses to come in. Until that, she supplied me with trial contact lenses. She also gave me different brands of trial lenses so I could decide which brand I iked better.
The lenses I ordered ran out a bit earlier than expected several months later, and i needed a trial pair to last me one more day until the lenses I ordered arrived. The person at the front desk was very rude, saying that he «knows who I am» and that I requested too many pairs of trials before (even though it was the Dr. who requested that I be given trails while I was waiting for the lenses to be ordered). He then proceeded to hang up on me when I was very calm and polite on the phone.
I was treated as if I was trying to rip them off, when I was just a customer who needed help.
Needless to say, I will not be coming here again after this service.

Linton Opticians is, hands down, the absolute best place I’ve ever gone for glasses and contact lenses. I wouldn’t go anywhere else. They care about what they do, their prices seem fair, and I think they have a wonderful selection of frames… from very practical to very high style. They clearly care about their clientele and always work with me until things are right. Their optometrist, Dr. Randall, is terrific. I have worked with her on contact lenses and she has the ultimate patience to hang in until we find contact lenses that work for me, despite my astigmatism, dry eye, farsightedness, and focusing problems! I can’t say enough Linton. I have gone other places and there’s no comparison. I am really glad they are there!