Fifth Third Bank

This bank used to be fantastic. Over the past 2 years the level of service has GREATLY decreased. Going to move to another bank. Just sad at the decline.

If you are looking for bad customer service, look no further. I’ve been with fifth third for over ten years and made the mistake of coming to this branch with an issue and it opened a wormhole of problems. Avoid at all costs.

Horrible bank I travel a lot so making payments on a loan or even getting assistance to make deposits is impossible. Had to switch to USAA great bank and no crazy fees.

Turning into a horrible bank. sell outs. It used to be a great bank and I was really happy. Now they have all these rules for their checking accounts and it’s really tough to play their games. It’s really annoying that I finally felt really comfortable and I was literally JUST talking to my friend about how much I like the bank and then they go and change their checking accounts on me. :(I was so upset.
As someone who doesn’t have a direct deposit option from work and someone who has had my wallet stolen and ALL my money stolen from me in one night via my debit card. I really don’t wan to have to keep $ 1500.00 dollars in my checking account. I’d much much rather store my money in a safer savings account. I was so happy with that goal setter savings account in that you have to actually withdraw money in person. I feel lost now.
However.I have to say the bankers and tellers are all really friendly. I’ll miss that because I can’t see being that comfortable at a bank any time soon.

Everyone here is great!

Went in to open some kind of savings plan for my 4 month old boy. The teller paired me up with a personal banker named Sul. This guy knew his stuff! I guess he mentioned he was a new Dad to. but man he has done his home work. guy stars showing me all the different was to open a savings account. quick on math no calculator needed. was telling me IRA info different savings plans. the works. I opened a Collage savings account for my son and a retirement one for me and my wife. first time I’ve seen this guy at the branch but he claims to have been here a while.