Robb, the owner/operator is as good as they come. I’ve used him for over 25 years and never cease to be amazed at how he can make such short work out what looks to be an insurmountable problem. No key? No problem, he’ll make one from a key blank using a jewelers file. Drill a lock? 2 minutes. Forgot the combination to your safe? Child’s play for Robb. All this translates to an efficient use of his time and lower cost to you. And he’s a good guy.