Coast Central Credit Union

Before I say anything more here let me just say the the service here is great and the people are wonderful. I tried to help my dad login to their web site to search for a recent transaction. It took him more than an hour to log on. No it’s not because he had the wrong password or username. It was far more complicated than that. I’ve been around computers my whole life and know a lot about them and I couldn’t use their site. That’s how bad their site is. If a web site is your big thing in a credit union, I’d suggest running away as fast as you can from these guys. The only reason they’ve gotten such rave reviews is because people haven’t seen any other credit union outside of Humboldt. Their search function is a dropdown menu hidden. Really guys? I couldn’t even type in a search query. If you want to see how a proper credit union site is done, check out my Unitus Credit Union. When we called about it no one could give us a solution. This is just pathetic guys.

I will never make another cash deposit at the ATM machine. I will make all deposits at a teller’s window. I deposited $ 840 cash at the ATM machine at 8:30 p.m. When I got home I found out through on-​line banking that Coast Central Credit Union put a five day hold on my cash deposit!!! I did not want to leave that amount of money in my purse until tomorrow afternoon. I sent an email message to Customer Service questioning the hold. I can’t wait to see what they have to say. I never had this problem with any other financial institution. My cash deposits were never put on-​hold.

Best bank/​credit union of all time! The staff is friendly/​knowledgeable and the fees are low. I suggest CCCU to everyone I know!