West Eugene Kennels

We were leaving for a 5 day trip to Canada and our dog was only 6 months old. We made an appointment to visit the kennel! We greeted immediately when we arrived, they gave us detailed tour of the area, and openly welcomed our dog. In fact, we decided to give it a trial run that night, just to see how he would do in a kennel situation. We went back to pick him up the next day. They gave us a full report on how he did, what to expect (he could be tired and sore from playing), and we made our reservations for him during Canada. While in Canada, we knew he was in great hands. We dropped him off again today for the weekend — -he jumped out of the car and headed for the play area! Thank you West Eugene Kennel for taking such great care of Yogi!!!

This guy is an A$$
If you love your pets stay away !!!
Just my opinion

My dog Hiro is a 2−½-year-old shiba inu who is great with people but… well… let’s just say «iffy» with other dogs (half the time he wants to play, while the other half of the time he clearly wants to do nothing more than rip their faces off). I know that can be challenging for a kennel to deal with, but I’ve taken him to stay at West Eugene Kennels three or four different times now, and the owners and staff have had nothing to say but good things about him and his experience with them – the owner even chuckled when I picked him up last time and said he was «quite the personality.»
I knew I had to post a positive review for these guys when I dropped Hiro off a few days ago before leaving for the East Coast for Christmas and Europe for New Year’s. Without even asking for it, I was offered a 20% discount for Hiro’s 3-​week stay, even though I was fully prepared to pay full price. This bonus, coupled with the fact that I know he is always well cared for when he is staying here, made me a very happy customer. Thanks guys!

We met with Terry, the owner, to arrange for boarding for our dog. Terry was friendly (overly) and answered all of our questions.
When we called to change some dates, Terry was rude and short, and did not listen. He gave excuses that the kennel was closed on Tuesday, when the website clearly states that they are open 7 days a week. He was upset that we wanted to bring our dog out around 5:30, when their website clearly states that are open until 6 with an appointment, which we were trying to do.
Terry seems to be in business for Terry, not for the dogs and owners like he states. I would never recommend this kennel to anyone — — ever.

West Eugene Kennels is GREAT!
Terry and the handlers are wonderful with the dogs. This facility allows each dog their own large, indoor, heated kennel. During the day, all the dogs get to run around a fenced in field. It’s perfect! When I had my dog here, I felt comfortable knowing she was safe AND got to run around and play everyday.
Terry and the handlers were even nice enough to text me pictures of my dog while I was gone. It is great to see people that care about their clients.
Also, for the price, West Eugene Kennels was a great find.
I’ve since moved back to California, but for anyone in the Eugene area looking for a great boarding facility in Oregon — look no further. West Eugene Kennels is the place you should trust your dog (s) with.