Hyatt Place Coconut Point

We loved our two-​night stay at the Hyatt Place at Coconut Point! Very convenient location, close to retail high end shopping and dining. Excellent breakfast presentation on real dishes! Good, hot food! Differs from day to day. Spacious, modern rooms with real drinking glasses. Nice Starbucks & bar in the lobby. Great value! Helpful, friendly staff. Great outdoor pool & hot tub.

Spacious, bright & contemporary rooms are the biggest selling point in my view. Good sized fridge, free internet. Enjoyed being right next to coconut point mall and walked there often.
Hot breakfast was free but wasnt a huge fan of it… not bad for free tho. Scrambled eggs didnt taste great, sausages ok, breakfast sandwiches were better.

I would stay at this Hyatt Place again for sure! The lobby area is super nice and updated. Plenty of tables to get some word done or to grab a coffee at their drink bar and sit for a few. I like that the have the coffee/​alcohol bar right in the lobby and that it is run by the front desk staff so it is open late, until midnight I believe. They carry Starbucks coffee and Tazo tea. They have a few snack items and sandwiches as well. That is a plus if your flight comes in late and you don’t feel like heading out. They also have a little infused water station out that you can grab water at anytime. As well as a printer station, perfect for printing those flight tickets out before you head to the airport. The front desk staff was very friendly.
The rooms are in a bit of rough shape. You can tell the walls are on their like fifth coat of paint. The room and bathroom was quite clean, you can tell they do work hard at trying to keep the place up.
Location wise this hotel is on a strip with a lot of great restaurants to check out within a few minutes drive which is convenient. It is a quick trip to the airport and Fort Myers. I would stay here again!

Very nice location, right next to the Coconut Grove Mall. Very clean and totally wonderful staff. We are Hyatt members and this was our annual free night. Comfortable beds, large tv which can be turned to the living area or bedroom. Large bathroom with a step in shower. The counter help offered as they do in all Hyatt’s, a little tour of the amenities of the hotel. Free parking and plenty of it.

Definitely not recommended! My boyfriend and I decided to do something differently this year for the New Year and decided to stay 2 nights in Naples, Florida. We were lucky enough to book the hotel the same day in the afternoon. We checked in the hotel around 10:30pm cutting it pretty close to midnight. Everything went smoothly until we got to our room. As soon as we walked into our room we were immediately disappointed. We made reservations for a King Bed and lo and behold there were 2 queen beds which they failed to tell us upon check-​in. The bathroom had mildew and the room smelled like mold. We requested to speak to the general manager immediately. Unfortunately, she was not there, however the Second Assistant General Manager, Allie Huber attended to us. I would have said helped, but that is the last thing she did. I have never experienced the worst customer service, and I live in Miami, so that says a lot. She stated in a matter of fact way that reserving a King Bed is just a preference, and they will give us whatever there is available. And if we decided to stay there or not we would not get a refund. Now I understand there are rules and regulations at every hotel however Allie needs to receive additional customer service training. It is 11pm on New Years Eve, do you think she suggested or offered any accommodations? Anything to apologize for THEIR error and our inconvenience? Absolutely not. I was so frustrated because I refused to bring in the New Year in a car or a hotel lobby trying to sort out our accommodations. But I also refused to stay at a place where we received horrible customer service. So we decided to bite the bullet and stayed at the Naples Grande Resort for double the price. But it was BEYOND worth it. We checked in 5 minutes prior to midnight and I couldn’t have asked for anything better.

Had a great 3 day stay. Friendly courteous help, efficient service, clean spacious room, everything in working order. Pool was heated well. Great plentiful breakfast, 7 to 9. Convenient location IN the Coconut Mall plaza, near plenty of shops & restaurants. I cannot think of a place I’ve stayed with better service.
If I had one complaint– the food on the breakfast bar was not HOT at 9 a.m. They use heat lamps but it really was cold scrambled eggs and cold French toast. Therefore minus one star. Oh and my bed was more heavily used on one side – making it «roll» down hill in one direction.

we have been to other hyatt places before so we had a certain expectation of the brand. but this place wowed us. employees with casual uniform gave out the sense of confident. very knowledgable of service, surroundings and always addressed us with last name. ask one receive 10 options, great for us. I asked for fruits and the night agent went to kitchen and assembled one for us. what can i say more! room was great, great breakfast, and heated pool was the best way to end our day, i do highly recommend this place for Unilocal users ever visit this area.

Clean rooms, friendly service. I was here for a meeting with breakfast and lunch and everything seemed to work well. Service was absent at lunch — yes, it was buffet style but it would have been nice if someone was still around to get a question answered about the food. WiFi is free but you need to provide a room and a name to get it which is odd. Nice overall location between Ft. Meyers and Naples.

We are staying at the Hyatt Place for 6 nights, a long ways away from home as Hubby has a conference at the Hyatt Resort all this week. Alas, they were sold out of rooms at the resort as we tried to get in there — it is about a mile down the road, not too far but it seems that if you want to go and use their pool, they will charge you a pretty penny to buy a day pass, esp. if they are at full capacity. Then you may even get turned way from the resort.
This Hyatt we are staying in has its advantages. You are literally in the parking lot of some major FLA shopping and wonderful restaurants. The multi-​lane roadways are amazing around here and make getting from here to there so easy. No congestion. No one’s rushing (OK some are). LOVE the location.
Staff here upon check in were great, helpful and knowledgeable. They did honor my request for a room with a tub (although it is tiny and super shallow) as I really needed one for a bad back and that was much appreciated.
I will be honest. This is a no frills hotel where a business man would come here, get some sleep for a night, shower, eat his nice, hot, free, included breakfast off the lobby while he works on his free wifi serviced computer and that is all.
This is not a romantic place but I guess you could make it into one. just do not think luxury or any extras including bottled water in your room.(Why not?) And not much in the way of bath product. A simple shampoo, conditioner and soap. No bathcap, sewing kit, no body lotion. I was hoping for a comfy bed at least but it is the kind with springs and I am not sure when the last time I had to sleep on a spring coiled mattress (not very comfy at all). Oh, the room does have a little fridge. If you are lucky enough to get a tub, this means the sink is strangely on the outside of the bathroom, in front of the bed. Weird right? You would have to see it to believe it but it is going too be hard for hubby to not wake me up in the AM as he has to brush his teeth and run water 5 feet from me in an open area! At least thus far the hotel has been very quiet on our floor. And we love that our room has a sleeping area and a couch area for TV watching. The A/​C unit is old school and is worth all the complaints from other reviewers that it creaks, moans and is loud but I am glad we at least have a somewhat working unit as it is humid here!
We have completely unpacked and made it out little home away from home for now but it is what it is. I would not stay another full week here again with other beautiful options in the area.
I read one reviewer say that you can get room service here 24 – 7. Not entirely true. You call and order food, I am not sure WHO makes it, but you go down to the lobby and pick it up yourself, I guess in your PJs or whatever. I have not seen any indication of a kitchen here for that.
I do know that when you walk into the hotel, it had a boutiquey-​type-​cutsey-​modern feel which by the way does not match the rooms. The people checking you into your rooms are also the bartenders at the same counter. Odd! You can also buy toiletry items or pop from them at the front desk as this hotel does not have vending machines. And not all the ice machines work but there is at least one working one at the time of this writing (on a different floor than ours). I think the worst thing about the room is lack of storage space for clothing and especially for toiletries.
We will check out the pool tomorrow. It closes at 10pm nightly.
The work out room is open ²⁴⁄₇. Handy, not too large and way more updated than I was expecting it to be.
If you get in at a late hour and you have a car, (free parking, being outside a large populated city has its perks) there is a Wendy’s, McDonalds and a 24 hour Super Walmart down the main drag a few miles away.
There are also said to be some super beaches within driving distance for day time.
UPDATE — Day 2 of our stay. NO HOUSECLEANING came by??? Even after we left the room at a decent time and took our sign from the door, inviting you to come in. Guess you did not want your tip? So we are left with an unmade bed, full garbage cans, towels all over the bathroom floor, NO fresh towels nor face cloths, no kleenex and no coffee for the morning. Sigh…
And we just noticed your ironing board that we needed to use tonight is broken.
We hope things improve as the days go on!

We chose to spend our first anniversary at Hyatt Place in Estero, Florida. We made the perfect choice! We were greeted by the friendliest staff. Both hotel employees we met on the first night congratulated us and made a big deal of our special occasion. The room was super affordable and beautiful. We got a King size bed and a view of the pool. The room was modern, clean, and classy. The bathroom was very clean. The bath products were so-​so. We loved the huge flat screen that was mounted on a swivel and the free wi-​fi. We also enjoyed shopping at the adjacent Coconut Point shopping center. Every shop and restaurant you can think of, and a pretty decent Regal movie theater. We also enjoyed a drink and a cookie at the bar. The free breakfast was great. We will always cherish the memories of our first anniversary, and will always be thankful that we chose the Hyatt.

My basic hotel review includes a check list of things I find important in a hotel:
Fitted Sheet (not a flat sheet tucked in that is always coming out) ~YES
Easily Accessible Power Outlet~ YES
Real Creamer and plenty of sugar for coffee~ No
Fast, usable internet~No
Fridge~Yes
Nice shower head/​water pressure~Eh, ok, but not the best
Good food options (either in the hotel or very close)~Yes
Good Fitness Center~N/A (I was lazy)
Shower Cap~No
Body Lotion~No
Free or Affordable Breakfast~Yes, free
While this list has a lot of Nos on it I still really like this hotel. The location is great. There is a huge outdoor mall right behind it that has good food and shopping options. The staff was friendly and helpful and the breakfast buffet is free and tasty. The internet was insanely slow. I couldn’t use it. The shower head was a little under pressurized but ok. The bed was super comfy and the bedding warm but not to hot. In room fridge and coffee maker are nice.
I’d recommend this place and I look forward to staying here again soon.

Awesome! Cool décor good breakfast close to shops and comfy beds

I really enjoy staying at Hyatt Place hotels. They are all very modern, clean and roomy. This was no exception.
The hotel is located right next to Coconut Point Shopping center, which is a high-​end shopping area, with plenty of restaurants. Good restaurants.
The rooms are all spacious, which explains the shower/​toilet area. It is a closet. If you are a biggie, ask for a handicap accessible room.
I’m not a big fan of the café/​restaurant area they have in the hotel. It can get crowded quick and its silly i have to go all the way to the lobby to by a water or coke.
The breakfast is nice, but way too many items are obviously microwaved in the back. plenty of other options, i just wish for a waffle machine.
All in all, a great place to stay, especially if you can get it at a good deal.

We stayed for 3 nights in mid September. It is located in the Coconut Mall and has great access to all the stores and restaurants.
The hotel room was spacious, clean, quiet and very clean. We managed some free time and enjoyed the pool at the hotel. They supplied extra towels poolside. The lobby had several tables and chairs and we took advantage having a couple of business meetings there. The breakfast that is included was one of the best I have seen offered.
I can not say enough about the front desk staff as they assisted us with many items and helped us navigate around the area.

Its the same as any other Hyatt Place. Clean, modern, trendy, comfy.
You have to place your room key in the key holder by the door for the lights to work. Took some time for me to figure this out but thankfully I did before applying make up.
There is a breakfast that’s included, however I’m not sure what it incorporates.
Apparently there is another Hyatt place not far from here, in addition to a Hyatt Regency close by, so make sure you have the address correct when you go to check in.
I really like Hyatt place because of all the comfy space to spread out. I also appreciate the quick self serve check out in the lobby. Swipe your key, insert it in key return, and print your receipt.
Nice and easy!

I really enjoyed my stay here. The service was friendly, rooms were comfy, and they have a nice little gym. This hotel gives you all the amenities you need in a business savvy presentation. It’s in a very nice location if you’re looking to shop and eat. I would stay here again in a heart beat.

Nope. Not good. I stay at Hilton hotels usually 1 – 2 times per week (I’m a Diamond VIP since I’m a frequent traveler for work), and I was happy to try something new since this hotel falls under our corporate policy.
Well, it was not good. Not good at ALL, which is really a shame, since it’s a new hotel in a nice part of town.
So first, the lobby is overwhelmingly perfumey. It was as though they were trying to cover some sort of odor– the smell was so strong that it was almost offensive. The décor was nice, though, so I was hoping this was just an oversight. Well, no. The room was dirty. There was dried urine on the toilet seat, and hair on the floor of the shower. Gross. I was already unpacked and in my gym clothes by this point, so I just chalked it up to being an inexpensive hotel and moved on. So, I go to the gym. Well, the treadmills and other cardio equipment all have TV screens. Nice! Except the screens are DIRTY. Dried drips of sweat and fingerprints covered the screen. Ew. Even worse, mid run I went to wipe my face with the provided towels, and it REEKED of sweat. It was like someone from housekeeping had just refolded the used towels. Absolutely disgusting. Now, back to the room. The wireless internet didn’t work, so they had to give me an ethernet cable so I could get online. Inconvenient.
The bed was comfortable enough, but this morning when I got up, I threw the covers back, and there was a stain on the other side of the bed. It was not a stain left over from a wash. It was a fresh stain. YUCK. EW.
This hotel doesn’t have to be a complete loss, though. The décor is nice and the rooms are very spacious. The service was also fine.
If they can improve upon their quality control in the rooms and exercise area, this place could be a really great value. As-​is, though, there’s LOTS of room for improvement, and I just can’t overlook the complete lack of housekeeping. I’ll be sticking with Hiltons for now! Not a good experience at ALL.