Tailored Florals By Jeri

Can I give a ½ star? Now I am no young person ordering flowers for the first time, although this is the first and only time I will order from this lady. Valentine flowers you would expect to be special. I ordered a nice looking bouquet from what I saw online, and they did deliver as promised. That was the only thing good about the service. They arrived on time. The flowers were old, wilted and half dead by the time they got home. Funny thing is that my son bought flowers for a 6^th of the price at Von’s and they are 10 times better looking and fresher. So I did the usual by contacting via email and the person who emailed me back, told me that they would like to see the flowers. I have pictures, but he/​she wanted to see the flowers in person. I was home all day Saturday and Sunday. They never called to ask me if she could come by. Her explanation was that I was supposed to have told her when to come by. Give them an actual time. Since I failed to do that, they ignored me until I came back to them via email. Then it was too late, her 24 hour period had expired. And she would not look at my pictures, so I sent one via email anyway. I have not heard back from them. Now I did not want a refund, but to have fresh flowers for Valentines Day. Guess next time I will by direct from the store, probably Von’s, at least they will be fresh!

This was the second arrangement I received from this florist. The first arrangement was not as requested and the owner refused to listen to what I had to say about the flowers. This second arrangement smelled like smoke, the roses were brown by the second day and the entire arrangement was dead by the third day.