front staff is cold and does a very poor job nothing against the doctor but font office need passion and caring
Sarah S.
Place rating: 5 Menifee, CA
I can’t recommend Dr Bourcy enough! I was referred to him by my orthodontist as I was a «complex case». I really received excellent care and was able to accomplish the desired results thanks to Dr Bourcy and his willingness to work together with my orthodontist over the course of my treatment. I never had any problems with scheduling follow-ups convenient for me as I live an hour or more away from the office. Having oral surgery is not exactly fun but having a great and experienced doctor makes ALL the difference! Thanks Dr Bourcy!
Paula G.
Place rating: 5 Temecula, CA
Dr. Bourcy and his professional staff were always helpful and went out of their way make sure my concerns and questions were answered. My Temecula dentist recommended Dr. Bourcy. I had a very bad receding gum on the front tooth. I was very nervous about the surgery and the results. However, Dr. Bourcy did an amazing job… my gum looks great– it’s like there was never a problem! I would highly recommend him!
Darren J.
Place rating: 1 Escondido, CA
First off if you value your time I would suggest that you avoid this office. The doctor is nice and does a decent job. However that is where the quality ends. Upon arriving at the office you will never be greeted in a friendly manner. It is almost as if the patients are an annoyance. Out of five visits, four times they have gotten the patients name incorrect. Furthermore, the average wait time is more than 35 minutes when you arrive five minutes early. There is no value placed on the patients time and never once will they apologize for making you wait. In today’s world where time and service are important, the people that run this office are stuck in the 70’s and 80’s, a time where we had to wait long periods in the doctors office just to be seen. GETWITHIT!!! It is 2013. They should be receiving a bill from me for my time spent waiting when they have no regard our time. A HUGEDISAPPOINTMENT.
Marcia W.
Place rating: 5 Oceanside, CA
It’s tempting to go into the gory details of my experience, but I’ll spare you. Suffice it to say that I was far from the easiest case Dr. Bourcy has seen, and his treatment of me goes back many years. I’m sorry I’ve not reviewed him before now. He is the consummate professional, talented, knowledgeable, and friendly — and committed to your health and satisfaction. The same can be said of his front and back office staff. I don’t hesitate to recommend him.