McDonald’s

Today, at breakfast they where as usual very busy. Cars backed out on the road. One counter person inside. People waiting in line for 10 min. They wanted to change from breakfast to lunch but when people complained that they had been in line before 10:30 she reluctantly agreed to take our orders. The large store clock wast 20 min slow. It showed the time was 10:15 not 10:35. Waiting in line for nearly 20 min to get my breakfast I observed a few things. The staff was very inconsistent. If the counter girl gave you your food she would apologize for the wait and send you on your wait. If the other lady (possibly a manager) gave you your food then you received a handful of coupons and gift cards for the wait.
This is a weekly/​daily problem here. They frequently get orders wrong. Watch the number of customers at the counter double checking there orders (not just the number of items but opening each sandwich to see if it’s right). This is a small town, there is nowhere else to goto get a quick sandwich. It’s a shame they can’t hire a competent manager who knows how to run a store.

Quick and (often) correct service.