Hikmet Ersek, CEO – Western Union

My daughter send me some funds and Western Union has the nerve to freeze the money because some one with the same name has a problem with WU. We cooperated with all WU request for ID’S and still they won’t release the monnies.

I used to be their agent, Due to lots of fraud and corruption I had to stop working with WU after less than two years! They absolutely no helping their agents, everything is totally done over the phone no representative ever come to visit your business, the rates they charge customers are too high eventhough they make pretty damn good money on exchange currency and they pay their agent very very little of that money, plus there was few times they over charged my account and after i saw it they refund my money all they said it was an error if it was an error why you guys never forget to charge but always over charging people by mistake! Totally fraud, i had to put a stop on this and close down my business account with them! If you are a western union agent and you read this please carefully watch all the transaction to prevent fraud activity lead by WU!

I agree. These guys are awful. They know that 90% of their customers have no other legitimate options, and they price their services accordingly.
Oh, and just try to get help if there’s a problem. I’ve had more productive conversations with my cat.

I just paid an old mans’ ticket online for a toll road violation. $ 55. ok. Your western union charged me $ 7.95 for the payment. I hope your company goes bankrupt. That’s abuse and there’s no other way to pay online with the city of Dallas Texas. Talk about corruption! Who did you pay for that monopoly?