Hcx Haircolorxperts

Having recently re-​located to the South Denver area from Las Vegas, I asked around for stylist/​salon references in the South Denver area for color/​highlights. GIven the close proximity to the holidays, the one referral I did receive through a friend with was booked until after January 15^th.
So, I ended up going with a salon with a professional website and products in the area closest to where I live in Castle Pines (which is an area where I wouldn’t expect any below-​average salon/​stylists to be successfully open for business). When I called to make an appointment, I spoke with the Owner of the salon who assured me the person she was booking an appointment for me with was «great».
To make a long story short, I only wish I could say my experience was great! I have long, blonde hair… and all I asked for was a full highlight. I left the appointment with the roots of my hair a bright yellow/​orange color… and I am not exaggerating when I say it looked horrendous! The gal who did my hair acknowledged it did not turn out «like she thought it would», and encouraged me to come back in the next day or so, so she could put a toner on to correct the bright yellow/​orange color. I decided to give the girl a second chance to correct the issue (especially because I had already spent $$$ for the highlights and wanted to avoid spending even more by going somewhere new). BIG mistake. After the toner was applied, not only was my hair still bright yellow/​orange at the roots, but now the remaining length of my hair was a «blah» ash color! I am not one who needs things to be perfect by any means when it comes to my hair, but this was BAD. I left in tears.
Given it was less than a week before Christmas, I was totally bummed thinking there was no chance I could find a talented/​experienced stylist/​salon who could help me anytime soon. I was sure I would be wearing a hat for all family Christmas photos this year. =(
I decided to google «color correction in the South Denver area», and came across the haircolorxperts website. I called and asked the receptionist if there was anyone skilled in color correction available to squeeze me in for an appointment in the next day or so. The receptionist asked if she could have me speak with the salon Owner, in order to better understand what had been done to my hair and assess what they might be able to do to correct the color. The salon Owner, Sherry, was VERY kind, empathetic, professional, and listened very thoroughly to what I had been through. She said she was extremely confident they could get my hair looking much better, although it would take a few appointments (over time during the next couple months) to get my hair back to my normal blonde, given all it had been through. Sherry was kind enough to work me into the salon schedule with one of her stylists, Khantiene, for an appointment 2 days later. Sherry stated she would also personally be working at the salon that day, and that she and her stylists always consult as a «team» when it comes to hair color corrections, and would be working together to ensure I had a positive experience.
EVERYTHING Sherry stated in our phone call WAS just as she had stated my experience it would be when I came in for my appointment a couple days later. Khantiene was AWESOME, and after consulting together with Sherry, they were able to successfully remove the bright yellow/​orange color from the roots of my hair, as well as nearly all of the ashy color from the length of my hair. Both Khantiene & Sherry were very concerned about the health of my hair as well (which I very much appreciate), and advised me that while they would foil in a few blonde highlights to get me closer back towards my «normal» blonde self, they wanted me to wait a month or so before doing all of my hair, so my hair would have a chance to repair and get back to a healthier condition. Talk about «under-​promising and over-​delivering» in every way possible! This is the «ultimate» when it comes to professionalism in my book, and I will most definitely return to this salon to have my hair done again in the future.
Oh – and one last thing to mention – Khantiene was very understanding and empathetic to the fact that I had already spent $$$ to have my hair done (ruined) earlier in the week. I imagined that paying for a color correction would be quite expensive, and was willing to spend whatever I needed to in order to walk out with hair that did not look horrendous anymore. Needless to say, I was pleasantly surprised by the reasonable price I was charged at the end for the services Khantiene/​Sherry provided me at the haircolorxperts. (On a side note, I was offered coffee and cookies upon my arrival, and was wished a «Merry Christmas» before I left the salon as well… how nice!!)
I couldn’t have been more happy with my experience, and am so grateful these experts were able to get my hair looking beautiful again, just in time for Christmas! =)