Quest Diagnostics

Enfield, United States

3.3

Closed now

4 reviews

Contacts

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Telephone:
+1 877-868-2191
Website:
secure.questdiagnostics.com
Address:
54 Hazard Ave Ste L, Enfield, CT, 06082
Nearby public transportation stops & stations:
2 miMass Mutual
2.5 miLongmeadow/Booth (Flag stop - signal driver)
2.5 miLONGMEADOW / ENFIELD
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Today

Today 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Closed now
Local time (Enfield) 23:43 Thursday, 29 May 2025

Business hours

Monday 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Tuesday 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Wednesday 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Thursday 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Friday 6:00 am – 11:30 am
12:30 pm – 2:00 pm
Saturday 7:00 am – 12:00 pm
Sunday –

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4 reviews of Quest Diagnostics

No registration required
Place rating: 5
Suffield, CT
I went to Quest this morning and was totally impressed by their efficient process and quality customer service.
I was promptly greeted by Miranda when I walked in, and ushered into the back room for my blood draw. Miranda quickly found my physician’s orders on the computer and the blood draw took less than 5 minutes. I was a bit apprehensive, but Miranda was compassionate and chatted which provided a good distraction. She took extra time to double check the spelling of my name and that it was accurately printed on the labels on each tube.
I highly recommend Quest Labs in Enfield, CT.
Place rating: 2
Hampden, MA
Made appointment, pre-​printed paperwork, showed up 5 minutes early and still waited over 30 minutes, while people who didn’t make appointments, but were walkins were taken before me (and yes, they were waiting, but why offer appointments if anyone showing up goes before you).
Friendly staff.
Place rating: 1
Enfield, CT
I would never go back here again. Ever. I had paperwork for the testing I was there for (at 6 months pregnant) and had to wait over 90 mins (even though I had an appt). They then brought me in back took my paperwork, made me pay a copay and sent me back out to the waiting room for another 30 mins since a room wasn’t ready. 45 mins later, they brought me in, and the woman that brought me in got all set up then started to tell me how the codes in her computer don’t match the ones on my paperwork (like I’m so well versed in this). She then tells me that she can’t do my blood work because of the codes (?) mind you my form is FROM quest. So I go back out to the counter to get my copay back, and the woman starts to YELL at me for not leaving. I explained to her that I was not leaving until I got my copay refunded and the nice girl behind the desk was working on it for me. She then proceeds to tell me how I don’t need to wait and that they can just refund it with out me hanging around taking up space. (Sorry lady, not leaving without proof!)
Needless to say, I was appalled of the treatment and furious that the entire waiting area bore witness to the treatment. I had to haul butt down the street to Clinical Lab Partners to get the work done that day and the staff there was so NICE! They took me in 5 minutes before they closed and stayed late to take care of me. Go there if you want to be treated right!!!
Place rating: 5
West Suffield, CT
Quest has to be the best-​run medical business in the nation. I don’t understand how it is simply understood that you will have to wait long past your scheduled appointment to be seen at medical-​related business. Well, Quest has truly broke the mold. The first time I came here, I showed up 15 minutes early. They took me in about 10 minutes early, and had me out of there before my appointment was scheduled to begin. The second time I went in there, I showed up at the exact time my appointment was scheduled for. They were calling my name as I walked in. No wait, just service.
The employees are quite pleasant, and there is no wait. They are truly masters of filling vials with blood.