Firestone Complete Auto Care

Encino, United States

3.7

Open now

20 reviews

Contacts

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Telephone:
+1 818-514-8977
Website:
www.firestonecompleteautocare.com
Address:
17912 Ventura Blvd, Encino, CA, 91316
Encino
Nearby public transportation stops & stations:
1.4 miReseda Bus Station - Eastbound
1.4 miReseda Bus Station - Westbound
2 miBalboa Station
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Today

Today 7:00 am – 7:00 pm
Open now
Local time (Encino) 07:26 Thursday, 26 June 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 7:00 pm
Sunday 8:00 am – 5:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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20 reviews of Firestone Complete Auto Care

No registration required
Place rating: 5
Encino, CA
My wife and I had been servicing our cars at the dealership for over 10 years. We recently moved to Encino and figured we’d give Firestone a chance. We are now converted Firestone customers. Moe and the rest of the staff are professional, courteous and the work they perform is excellent. I would highly recommend that you give them a chance to device your vehicle.
Place rating: 1
VALLEY VILLAGE, CA
I got Scammed… I spent like 1500 dollars for tires and brake job… When I asked around after, EVERY MECHANIC I know shook their heads and said: «Man you should have asked around…» I feel terrible. I opted for a cheaper tire originally… The mechanic kept the car for some time and then called me up and told me that they were out and that I needed the more expensive tires and who knows why the hell my brake job cost this much… But after waiting 4 – 5 hours I was tired and wasn’t thinking straight. You got me this time…
Place rating: 5
Glendale, CA
These guys were so amazing!
I came in because I had a bad tire that couldn’t be patched… they were nice enough to air all my tires and fix a bumper that kept popping out. :)
Moe and Amelia (I think that was her name!) were so sweet and helpful. They answered all my questions and worked with me to get a couple new tires on my car.
Thanks for being awesome you guys!!!
Place rating: 5
Los Angeles, CA
Incredible staff and A+ service! I couldn’t be happier with Moe and Emelia. They were both very knowledgeable with replacing my tires and delivered great service just as promised! This service is truly as good as it gets. Excited to put some adventure on my new tires. Thanks guys!
Place rating: 5
Encino, CA
I’ve been going to firestone for the last couple of years since I live 2 blocks away. First of all everyone there is super friendly. I usually get assisted by Levon or Moe, both who are helpful and let me know what else needs to be fixed on my car since I know absolutely nothing about cars. They always do a good job on my car whether it be oil change, filter change, or my tires. Also, last time I came in Moe did a quick inspection on my tires because I thought something was wrong with them and he didn’t charge me anything. Definitely sticking to this location because everyone is so helpful. Ohhh, and a quick tip, you may want to make an appointment in advance because they are busssssyyyyy. So if you come without an appointment expect to wait some time.
Place rating: 4
Woodland Hills, Los Angeles, CA
I spent about $ 1,100 on repairs. The car they worked on had a lot of miles on it and ended up breaking down a few days after taking it in. I had to get a new car and expressed my unhappiness to Firestone about spending that kind of money on their repairs I didn’t end up needing. They refunded part of my bill and I can’t thank them enough. The breakdown was very costly (with tows, rental car, missed day at work) and this partial refund really relieved some of financial strain. Thank you.
Place rating: 1
Encino, CA
BEWARE of this place… they will scam you. They tried to tell me I needed new «everything» $ 600 for front brakes. They said my front caliper was «seized» They also wouldn’t warranty those same front brake job the did 1 year ago. Well… I took it up the street to another big name chain automotive shop… and it was $ 139 to do my front brakes… and there was nothing wrong with my calipers. Go elsewhere or you may be taken advantage of.
Place rating: 4
Los Angeles, CA
Staff is great. I’ve taken my 97 Wrangler in for several things. I did have a problem after they flushed my automatic transmission. After picking it up and parking overnight I came out and saw it was still leaking. Called Firestone and they stepped up and fixed it a second time free of charge. A bit inconvenient, but nonetheless I was glad that it was done free of charge. Thanks guys and gals!
Place rating: 5
Los Angeles, CA
Great service, clean, competent and nice attitudes.
Place rating: 5
Burbank, Los Angeles, CA
I came in to get new tires during my lunch break. I was in a hurry and saw they had numerous cars being serviced. They had the tires that I wanted in stock. I asked if they can get it done in an hour. They expressed that they had other vehicles ahead of me but will do their best to get it done as they understood my situation. I was in and out in under an hour! What great customer service! The technician was very helpful and the manager was very attentive! Thank you Firestone.
Place rating: 5
Los Angeles, CA
Great service. I came in with a flat and another tire that was on the brink. They were fast, communicative, and had me out of there in less than an hour.
Place rating: 5
Visalia, CA
A+ service… I am a Über drive and had tire go flat, Sunday morning. Being from out of town and Firestone being one of the 2 tire shop open on a Sunday. The staff took good care of me in and out and put back on the road. Love this Firestone… THANK YOU!
Place rating: 1
Los Angeles, CA
The worst service ever I came to fix a flat tire the girl told me it will take a couple of hours and I shuld leave the tire with them it’s took them 4.5 hours and they call me to let me know it’s done and to come over there to put it on I needed to wait 30 minutes until thy start working on it this is a joke 5 hours to fix a flat…
Place rating: 1
WEST HILLS, CA
Don’t bother, 2 hours wait for flat repair or switch. Called AAA from their lot and was on the way in 30 minutes
Place rating: 5
Los Angeles, CA
Came in to have my tires checked and discovered they needed to be replaced. They were under the warenteed mileage, so Levon (store manager) gave me a prorated discount. Firestone no longer carried Falcon Tires I had on my car, so I was offered Bridgestones (A far better tire) at a much better price. A very good tire purchseing experiance, Friendly staff, prompt service, fair pricing. Thank You Levon!
Place rating: 3
Los Angeles, CA
Great staff. Just a shame that its’s way too expensive.
I was quoted $ 450 to replace spark plugs on my Dodge Avenger in 2013. I found an independent mechanic shop that would do the same job for $ 150.
But I have to say the staff are fantastic.
Place rating: 5
Hollywood, Los Angeles, CA
Alex M. Fixed my brake light bulb free of charge. I will definitely be back for tires and brakes
Place rating: 5
San Diego, CA
After my check engine and brake light turned on I called numerous places on a Sunday in need of someone to look at my car. Everyone said they couldn’t, except for this particular Firestone who spent ample time with me and my car, ran a check of my car, and alleviated my concerns. Thank you for going the extra mile, I will definitely recommend this Firestone to my friends
.
Place rating: 1
Tarzana, Los Angeles, CA
WARNING! SCAM SCAM SCAM!!! Do not go here. If I could give this place negative stars I would.
I went in to get a single 2005 Prius bulb ($ 15 bulb) replaced and they quoted me $ 180! The rep gave me some BS about having to take the bumper off and said it would take 3 hours. Complete malarkey
I went to 60 minute tune in Granada hills and they did it for $ 30 while I waited. Took about 20min.
Place rating: 3
Sherman Oaks, Los Angeles, CA
Everything in my previous review still applies, and I’m personally still impressed by the work I received. When I came here with my girlfriend to pick up her car, however, the service advisor (though still very friendly and courteous) «recommended» a whole lot of unnecessary work to her car; under the guise of a lack of vehicle history.
Be careful if you aren’t too car-​savvy.