Encinitas Heights Apartments

If I could leave zero starts I would. DO NOT MOVE HERE! They charge way too much for what it is.
The grounds look nice and all but that’s where the good stops.
The parking sucks. There is no where near enough parking above ground for tenants and guests. There have been multiple nights where I get home around 8 from work and I cannot find a parking spot. And they charge you an additional $ 20 or $ 25 per month for a space below. For what we pay for rent we should each be provided a spot. If ever we have friends or family over we have a hard time finding parking for them. We have had to tell people to park down the street at target and go pick them up. It’s just so inconvenient for not just us, but our guests too. Parking was poorly planned. Strike one.
Strike 2: we moved into a unit on the second floor and asked from day one to be on the list for an upstairs unit because we didn’t want to have to worry about noisy people above us. We were assured that they have never had a problem with hearing noise between walls or floors.
THAT WAS A LIE! We hear EVERYTHING!
We had neighbors above us that would occasionally make noise but nothing serious. Then, just 4 months after we moved in new people moved in above us. (Which makes no sense because we were supposed to be on the list for an upstairs unit). Strike 3.
Then we emailed the manager John about the noise upstairs multiple times. He said he would look into the issue but Nothing was ever done. Finally after multiple emailed back and forth, He said «you can contact security patrol if it’s after hours». So we did. Security patrol apparently walked by the apartment and didn’t hear «excessive noise coming from the unit» and left. Didn’t make contact or have any kind of conversation with the tenants above us. THEY DID NOTHING!
And let me be clear. This is not an occasional sound. We hear EVERY foot step from one end of the apartment to the other. We hear every door and every cabinet. All the time. It starts at 6am when they get up and we can hear every foot step in the bedroom up until 11 or 12 at night when we are trying to sleep. They are just incredibly noise and heavy footed people. And have zero consideration and zero awareness for others apparently.
It completely blows my mind that that our property manger did nothing about it. But I guess what’s what you pay for when you live here. (That was sarcasm for those of you who missed it)
And to top it all off, we got our renewal offer for our lease and they wanted to raise our rent by almost $ 300!!! And they have done nothing to the apartment or the complex to justify that kind of raise in rent. Strike 4.
We are moving to a new place where we are actually paying even less than now. And we have more space and it’s a townhouse set up.
WE CANNOT WAIT TO MOVE OUT!
And to whoever may be moving into our apartment next, I am so so sorry. I hope, if you complain, they take your complaints more seriously than ours.
Good luck.

We have lived here for about five months. When we moved in everything was clean, carpets were new and we have never had any bug issues!
A couple appliances needed fixed and Hal was here same day on every request!
Most the neighbors are friendly, but stay to themselves. The only thing I’ve noticed to be weird is shopping carts and mattresses left on the curbs, or some tenants aren’t as tidy around the garbage area. But that’s apartment living in general.
Overall we like it here, the layout is great, and it works perfect for us.

I don’t understand ANYONE rating this place poorly. I have to vehemently disagree with the negative posts. True, this is not a highest level luxury apartment like living at the Lofts to the tune of $ 1 million for a one bedroom apartment, but they are by far the nicest apartments in Encinitas… BY FAR!!. Also, I have gone through 2 leases and increases are a minor cost of living increase that’s standard for pretty much all apartment complexes.
My 2 teen-​aged daughters and I have lived here for 18 months and the place is fantastic! First off, the staff here in incredible… every member. They are friendly, prompt, efficient, professional and after being here for just a month or two I could truly call them friends.
The location is outstanding! The units are extremely well laid out with modern, open concept kitchen/​dining room/​living rooms, huge vaulted ceilings and very wide/​deep bathrooms. The layouts could not be any better per square footage and the exterior extra storage areas are very handy.
Parking is unreal here. In most other places it’s difficult to find guest or non-​assigned parking. It’s NEVER a problem here.
The pool/​jacuzzi/​gym setup is like being at a Marriott Resort. The pool is heated to a perfect temp and chemicals are checked and cleaned or adjusted EVERY DAY by a pool specialist. The parking structure and plants/​foliage are also fantastic.
If I weren’t getting married and moving into a house, I would be happy living here indefinitely.
If you see this place and like the look and location, don’t worry about the rest because it just gets better.
P. S. If I could give the staff 6 Stars, I would ;)

OK… Here is how it works. Once you become a resident the parent company does not value or respect you as a tenant. They will raise your rent at the first chance they get. They say they do «market research» to get this number but then they will list your apartment to new tenants for hundreds less than their renewal offer is. Because of this, there is a horrible retention rate and very few long term residents. What happens is we get tons of new residents who don’t respect the building or the grounds. It’s dog friendly but we also have flees. If Encinitas Heights valued their residents and treated them with respect this would be a good place to live. Unfortunately that’s not the case. Don’t move here.

4 star prices, 2 star delivery.
I lived at Encinitas Heights (which used to be called Archstone Encinitas) for about 18 months.
First, the good.
The staff is fantastic, and truly seems to care about tenants. They are very responsive to requests and tenant needs. In addition, the common areas and facilities are nice (exercise room) or very nice (pool area and barbecues, parking garage). I also found that most of the neighbors were very pleasant.
Unfortunately, the good stops there.
Encinitas Heights bills itself as an upscale community and charges upscale prices, but it just doesn’t live up to it.
The problem with Encinitas Heights isn’t the staff or the common areas, it’s the place where you’ll end up spending the most time if you’re a resident: the unit itself.
For starters, the walls between units are incredibly thin — we could hear even normal-​volume conversations in adjacent apartments. The same was true for the floors /​ceilings. When an upstairs neighbor had their grandkids come over one weekend, it sounded like the ceiling was going to cave in!
Additionally the finishing in the apartments is downright cheap — the appliances are all subpar, the kitchen and bathroom counters look like something from an 80s design reference, and the windows and window shades are low-​end. Even the carpet, an unoffensive taupe color, screams cheap.
All of this *might* be ok if the complex didn’t bill itself as «upscale» and charge aggressive rates.
I made the move to Encinitas without having a chance to view the apartment first — which was, of course, my own fault. I relied at least in part on reviews here, and hope that this helps someone else avoid making a decision without at least having all of the facts. If you’re truly looking for an upscale apartment experience in the area (or just want to get good value for your money), look elsewhere.