Chipotle Mexican Grill

Damn, I don’t know what all the beef is about Chipotle, but when I’m tired of Sarku Japan, I head here and the food always comes out consistent to what I get on 8^th avenue in the city. Maybe the only difference is that they staff here is slower because it’s not the city, but the food standards are still the same. My burrito bowl still is yummy as long as I get it the way I ask.
TO STAY OR TO GO?
BROWN OR WHITE?
BLACK OR PINTO?
WHAT KIND OF MEAT?
NEXT?

Horrible experience ever!.. So I come here very often since I live nearby and I love Chipotle and NEVER had a problem here. but this past Tuesday I went with my husband, we made a huge line to order 2 steak burritos and when we got to the cashier (Martha) we give her a 100 $ bill and she tells us in the most nastiest attitude «NO HUNDRED DOLLAR BILLS!!» And walked away. and I’m confused because I didn’t see a sign or anything that said no 100 $ bills! And I tell her that theirs no sign! And it’s all I have that she can check it! And she tells me «NOT MY PROBLEM!!» So I was forced to swipe my card! Never again am I coming here!!! All other restaurants in the mall that dont accept 100 $ bills have signs up and dont give you a hard time to the point that you lose your appetite!! So if you’re having a good day don’t bother coming here if Martha is around, she will make sure you lose your appetite!

Healthy food and amazing customer service now
The ceo cares about sustainable agriculture and growing their meat naturally. Your in good hands with a big franchise. Tried so many local burrito places in queens Nyc and it can’t compare to chipotles

Just found a long hair in my burrito gross never coming back to this chipotle again! Qdoba here I come

Probably the worse Chipotle I have ever been to. I constantly visit different Chipotle locations and witness energy filled staff who are well trained to make you feel like you’re cared about. This Chipotle staff had the most attitude out of every other one I’ve seen. The staff gets nasty when they pour a half a spoon of rice and I ask for more. It would’ve been a waste of money had I not opened my mouth and said anything. When alerting the manager of his nasty staff, he simply said I’m sorry and didn’t even try to address the issue.

This is the only chipotle I been to so I can’t compare this restaurant with any other chipotle.
Since this is the only chipotle I been to, I love the food here. I love the rice, steak, chicken, and everything else.
The line is always packed here. When I was on the line waiting, the worker (female) gave a man 2 spoon of white rice. When it was finally my turn, I asked for white rice and received half a spoon. HALF A SPOON. I clearly saw the women give that man 2 SPOON.
They always push down the food from the counter back into the bowls. It’s very disturbing but as an unhealthy person, I still eat it. When I try to get a fork, their forks are so dirty and I found hair in them as well.
The workers are rude but it doesn’t bother me because I’m not there to make friends. I just want my food.
Their burritos are always so weird. When they try to get a wrap out from the bag, it always rip/​break. But they still use it and give it to the customers.
I remember the first time I bought their chips. Never again will I buy them. They tasted expired and plastic. It was disgusting.

This is the worst Chipotle I’ve ever been to. I agree with all of the other reviews so far. I am a huge fan of Chipotle. Back at college, I go to the Chipotle nearby around 5 times a semester. What I love about Chipotle is they have few ingredients done very well and it tastes fresh. When I found out there was a Chipotle at the Queens Center Mall, I was so excited to have one close by when I am at home. However, the food at this Chipotle is not up to par. The ingredients didn’t taste fresh at all and I thought it was a bit bland. It should be impossible to make a burrito bowl bland! The chips were under cooked and it obviously was not shaken well. Some chips had no salt and other chips had way too much salt. The service was not good either. I’ve been to very busy Chipotles before and the staff moves you along, but you don’t feel rushed. The staff here is not friendly at all. Also the portion sizes are a joke especially because the prices here are some of the highest prices I’ve seen. There are plenty of good places in the food court that will leave you satisfied. Don’t go here.

I really didn’t know Chipotle could be this bad. Seriously.
When it’s hard to take the rest of the chain laden food court seriously in Queens Center Mall, I thought I was doing myself a favor by going here. The lines were short, the food is supposed to be healthy, and I actually like Chipotle in most instances. Even the low Unilocal rating wasn’t enough to dissuade me, because I wanted to believe they were better than that. Not so.
I ordered a regular asada burrito, three tacos of sofritas, and a carnitas burrito bowl for the group. The line was unbearingly slow, mainly because the guy behind the counter seemed hard of hearing. I would say «carnitas» or «sofritas» and he’d say «haaaa!?» When «pork» and «vegan /​tofu» didn’t work, I knew he was simply hard of hearing. The remaining workers along the line were also slow and it became difficult to choose the next few items.
Next was a girl who was really trying to give me a hard sell on guacamole. It was already $ 10 for the burrito, what’s another $ 2.50 really? I opted out in hopes of speeding things along but she was pushing for any guacamole on any of the items. She kept muttering that it was «fresh» and «perfect» for a burrito bowl /​taco topping but after a decisive and hard «No THANK you» she wrapped the items and shot them over to the cashier without so much of a thanks or any eye contact.
$ 33 after tax, I headed over to the table and realized that there really wasn’t much filling in any of them. It was as if the proteins were dialed back a tad, indicating there was some sort of shortage of items at the counter. Nope, the food bins were full and only few people in line. Turns out they were just being stingy.
When the food and customer service fails, there’s no reason for me to come back.

This place is just taking up space in the food court. The service is horrible and the employees are there just to collect a paycheck. I wish i wasnt rushed before actually telling the employee what i wanted in my food bowl. She was quick to put on a cover on the bowl and move on to the next person. Other chipotle establishments are way better than this place. Stay away!!!

Okay so I’m a fan of Chipotle. Great Mexican-​American food for a reasonable price. However, this Chipotle has been the worst I’ve definitely been to. I mean honestly, the line wasn’t that long and I was rushed. The service is inefficient and the food portions are like ¹⁄₃ less than those I’d get at the Chipotle by Bryant’s park. Too many people working, too little food equals inefficient service!

ok its good im not the only one. I go to chipotle all the time and have great service everywhere I go. I don’t care this is not authentic Mexican, it taste pretty damn good for it. I bought 2 bowls, one for me and one for friend. the service was rushed even though there was no one behind me. she wouldn’t even let me choose before she ended my sentence. the portion this specific Hispanic lady gave me was smaller than any other chipotle I been to. then my friend ordered and told her that was too much sour cream, friend told her a little and the food dispenser lady gave her the size of a large potato of sour cream. she rolled her eyes and then used a cap to remove slight amount of sour cream.
what kind of service is this!!! all the chipotle I been to was always nice to me, no matter if it was in forest hills, long island, manhattan. it just had to be queens center to have the most ignorant employees. I been here several times before too and the previous employees were kind hearted, not these current workers.

Went to the Queens Center Mall and my brother asked me to pick up food. He asked for a Chipotle steak bowl with black beans, lettuce, corn, and tomatoes for $ 9 after tax. He asked me if I wanted one as well and i politely declined…
I don’t like Chipotle and today was a perfect example why:
1. They were cleaning the top of the assembly station and were pushing food back into the sunken food trays…
2. I went to grab a fork and there was hair stuck on the prongs…
3. For $ 9 they couldn’t even pack the bowl…
4. The material for the bowl is gross
So now you know why I don’t eat Chipotle. I rather go to a local Mexican restaurant for authentic food and a bigger portion at that…