Elliott’s Ace Hardware Stores

When you think of a great hardware store with friendly knowledgeable staff, think of Elliott’s ACE /​Elm Grove. From picking up a few nuts & bolts for my little projects, or going in depth about ballasts for lighting, or the correct glue for certain woods — these people know their products & eager to help.

Gigantic locally-​owned two floor ACE just on the edge of Elm Grove. Stupendous service, outstanding selection of lawn and garden items and fairly-​priced items. I thought the ACE store of my childhood was the best, but I’ve been proven wrong — Elliott’s is top notch. Everyone working at this store is incredibly helpful and all have provided useful advice and recommendations.
Pro tip: park in the «back» lot away from Bluemound/​Watertown Plank. Way more space and ease of access when leaving the store.

Given its busy retail location, you might not be thinking «hardware» and «lawn fertilizer», but this store is surprisingly well stocked and extremely well-​staffed.
With TWO floors — that’s right, two — they have lots of space. They do indeed carry all the items in the lot outside like mulch and dirt. There’s a whole back section for paint. The staff are really what makes this Ace Hardware shine, though. The guys behind the counter downstairs are INCREDIBLY helpful, providing solutions even if they themselves can’t help.
This store does electric chip car key replacement/​duplication, but they can’t do it for the keys that are double-​chip/​proximity chip start, but they’ll tell you who can! (It’s Whitlow Locksmith, and they’re cheaper than the dealership generally.)
I normally shop at the Ace near Oklahoma/​National in West Allis, but I’ve been finding myself coming to this one more and more often.
One drawback is the upper parking lot — a little tricky to get in and out of. But there’s lots of parking in the back, too!

I suppose the best way to describe this store is «better than cheesecake, and Menard’s, and Da’ Bears, and comfortable shoes, and having your hair blown out, or a nap in a hammock on a beautiful summer day. They are so helpful and courteous to their customers. They are always willing to help you find what you need, or try to decipher that «interestingly described» item that you do not know the name of… heck, they will find it, tell you what it’s called for real, and then tell you how to install it… and make sure you have the tools required to install it.
It’s as if every employee, in every department, is a specialist in that particular «genre» of hardware music. Do you want to match some paint perfectly? Do you need a plumbing valve? Do you need keys made? Do you want to find a bird feeder that Will keep the bleepity– bleeping squirrels out of it, but allow the birds access, FOR THE LOVE OF PETE!!! Would you like someone else to carry the heavy bags of salt and put them in your car for you? If so, then this is the store for you. Not to mention they have a discount/​reward program!
If you believe in all things good in the world, go to Elliot’s Ace hardware today!

This Ace is conveniently on my way home from work. The employees are always friendly and very helpful. They have a relatively large selection too. There are two entrances with registers which is very convenient, one on each floor.

This place is pretty awesome, Had to stop in to grab some bungy cords. ended up walking out with a basket of stuff, Very Friendly staff, lots of odds and ends. Some very hard to find things. most likely my new go to hardware store.

This place is a handy man saver. I don’t know how many times I’ve had to run out there to grab something during a project. Much better than those huge hardware warehouses where you can’t find anything. The knowledgable people who know exactly what that thing that goes on that little red thing is on your Lawn mower. They can even custom make and cut things for you. Like when you break the glass on your picture frame or the screen on your storm door. They have everything you need and all the helpful people there are friendly.

Disappointing experience. I was returning gloves that were $ 26 Ace brand and after two uses were worn through. I asked for plumbing input and the individual told me they were not in plumbing but added «good luck.» Then I was looking for air registers, 4 large ones. I asked if they had a case price as I have received at other shops before. He asked me to FOLLOW HIM to the back of the store and he would consult a manager. They were $ 73 each in the store. The answer was no discount. I came home and ordered them online for $ 193 total with shipping, under $ 49 each. Thy were in ace for $ 73. I told the man I had paid $ 45 each, which is true, from my HVAC company and just wanted the same pricing for the 4 I needed, which is a case. I can get poor service at any hardware store, shouldn’t be my neighborhood store. Incidentally, ACE in Wauwatosa went out of business. Wonder why … Wonder if it’s the same dynamics here!

One of the largest Ace Hardware stores I’ve ever been in; CA, NV, AZ or WI. They have a great selection of lawn, patio and gardening items as well as specialty lumber; i.e., moulding and casing.

So if you aren’t a fan of the big box home improvement store, then your local Ace Hardware store is the place to go. I love this place! The staff is helpful and knowledgeable. I hate walking into one of the big box stores looking for some «how to» advise, only to be met by a blank stare. This is never the case at Elliott’s. If the salesperson you ask doesn’t have the answer you seek, they go find another employee that does. The prices may not be the cheapest, but you get what you pay for. I would rather have friendly and helpful staff than rock bottom prices with no one to help any day of the week.

Huge store! Awesome overall. Has everything you need. Prices are a bit high, but for me, living just down the street, it’s more convenient than driving to HD or Lowes for some things.
They even carry Milwaukee Tools here.

Do you want to find a sump pump? They have them here, I know that for a fact. This is a 2-​story hardware store. They carry anything a normal household might need, in addition to the not-​so-​normal, or hard-​to find items. The staff is awesome. I remember I had to make an ‘emergency run’ here, and the staff answered all my questions (you know… the «new homeowner”-type questions) and helped me pick out everything I need, in addition to some good tips. All in all, very helpful staff, and I wouldn’t hesitate to come here again vs. Home Cheap-​ot.

I have been coming to the Elm Grove Elliots for decades, and their selection of harder to find nuts and bolts hardware (like stainless metric hardware which I buy here often) is excellent. They are also my go to source for odd things like Nordicware cake pans and wood pellets for my Traeger smoker (which I bought there also).
Solid advice and help from a knowledgable staff are great too.

Kind of the old fashioned cramped hardware store that has everything including staff that are very helpful and know what they are talking about.
Please note that this is not a home improvement store and I do not think that they carry lumber and drywall.

Elliott’s in Elm Grove is home store for the Elliott’s Ace chain in the area. You know that great cool hardware store you remember as a kid? Here it is, it hasn’t been eaten up by Home Depot yet.
Experienced and knowledgeable staff who have made a career out of the business, rather than kids working their way through college, make a head-​and-​shoulders-​above-​the-​rest difference here. Not only are the staff helpful, but you can tell from the selections offered that these guys are really in touch with what a hardware store ought to be, and what their customers need.
Unfortunately, Elliott’s is not a home improvement store. If you need lots of wood, or drywall, etc., you might be better off at Menard’s. However, you have an unusual fastener need, or an odd switch in a lamp that needs to be replaced, Ace will probably have what you need.
This Ace is more or less on the tail end of my search list because of its distance, which is unfortunate because it is extremely comprehensive. Our local store is, I think, the smallest of the Elliott’s.