I’ve been to Dunkins all over the country. This one is poorly run as far as traditional Dunkin fare. In my visit today they were out of sausage patties and it took them 15 minutes to make four breakfast sandwiches. The Bavarian cream donuts didn’t have any cream in them. The pumpkin coffee was good. I like the front seating area with the fireplace but I don’t see how the crew here could keep up with a crowd.
Christy A.
Place rating: 4 Saint Louis, MO
I stopped at Dunkin for a quick cup of coffee, as it was closer than my usual spot. I know it’s pretty hard to jack up black coffee but this coffee was actually pretty good. It was hot and had a nice roast flavor. I didn’t even look twice at the donuts but they have a plethora, including those cute little donut holes in glazed, chocolate and powder. Well, I guess I did take a peek, lol…
Shawn M.
Place rating: 2 Chesterfield, MO
I’ll expand on my less-than-generous Tip that I left on here. I went here on National Doughnut Day for the sole purpose of getting some doughnuts. OK, a single doughnut because if I got multiple doughnuts, I’d eat them all immediately. Dunkin’ Donuts had a deal that day where you got a free doughnut if you got a beverage. This is a 24-hour store and I got there at 6PM. Also, how evil is it to put this right outside the LifeTime Fitness, right? Moving on… I finally get to the counter and order some kind of iced drink and then asked for a glazed doughnut as my free doughnut. They’re all out of glazed doughnuts. Turns out they were all out of a lot of doughnuts. On National Doughnut Day. In a 24-hour store. at Dunkin’ DONUTS. This is what you do, Dunkin’ Donuts. That’s like Subway being out of subs. I ended up getting a white-iced doughnut, which the sole employee I saw working dumped upside down in a brown paper bag, which meant most of the icing was now on the bottom of the bag. He gave me my drink and sent me on my way. I looked at my receipt when I got home and he still charged me for the doughnut. It was like 90 cents, but still. Here’s an idea for Dunkin’ Donuts at this location: Try hiring some people motivated to work in customer service. Sure, the 50+ year old man needing a job was tugging at your heart, but he’s an asshole. He’s not pleasant to talk to, he’s not nice, he looks like he’s miserable, and he simply doesn’t care.
Tami G.
Place rating: 4 Milwaukee, WI
Since I run on DD, I was pretty stoked when I found out they took over the old coffee joint that was here. Yes, I know they have been here for a while, but I don’t hit this location as much as I do the other locations. I have never had a problem with them. Super nice. They do a good job. Keep the drive thru moving. Just the pick me up I need to get me through the day!
Jeff R.
Place rating: 3 Fenton, MO
Dunkin always good. Great Coffee
Jean P.
Place rating: 2 Ballwin, MO
New location, but I’m not overly impressed. The store itself is clean and fresh, as I would expect from a brand new set up, but I’m not very impressed with the donuts. Can’t say that I’ve experienced many Dunkin Donuts, so it may just be the way they do things. I got a white iced round donut. The cake is dry and void of flavor. No thanks. I’ll just stop by Schnucks.
Steve M.
Place rating: 2 Ballwin, MO
First went into the store to try and order, waited in line for 10 minutes and did not move. Employees were slow and could care less. The very heavy/overweight female who was«working» did a lot of watching but very little work. Although two registers were at the front, only one employee was working the register. Employees I saw lacked a sense of urgency for folks trying to get in and out and clearly did not know what they were doing. Finally left, and thought the drive thru would be faster. I was only slightly correct. It was nearly impossible to understand the person through the speaker and when I told the clerk, she simply replied with«ok». She clearly did not care. Doughnut was put in bag upside down so all of the toppings ended up on the napkins vs. on the doughnut. I spend $ 50/week at Starbucks and was looking forward to some variety. I’m not sure this place is up to the level of service Starbucks has. It’s a shame because the coffee and food normally taste better.