Dermatology & Advanced Skin Care

My first impression is that this clinic seemed to want to sell botox and fillers from all the advertisements. There were a lot of elderly at this office.
My doc (the one mentioned in other review) did not have a bedside manner that suited me. Her assistant also less than impressive snapping her gum and twirling her hair. I would have left but I felt obliged to be seen (and it took a long long time to set up an initial appointment). I see from experience that rather than being in the healing profession, many are now in the healthcare business.
I found it disturbing that I was asked what was wrong with me, and repeatedly asked over and over the same questions despite my clear replies. Also I expected to be examined thoroughly and it would be nice if my provided paperwork was reviewed and my skin reviewed… I mean I was at dermatology office… look at my SKIN!!!
Also I was told the worse case scenario and left feeling terrified instead of receiving a balanced review of my health. Thankfully I’m okay, but why scare the **** out of your patients? Also, there was no clear layman’s terms of what was going on, how to treat myself, etc. Guess they assume that’s what the internet is for;)
Bottom line: did not feel valued, not sure I trust this office, and refuse to be seen by heartless doctors. To their credit the second doc I saw seemed more personable, and the second nurse also — but I do not recommend this place.

Poor. Took me 40 minutes late. And, been waiting over 2 ½ hours for pathology. Was told 1 hour would be enough for an impatient patient

Had an appt. Got to office and told doctor running 45 minutes late. Appt at 11am. How did he get so behind this early in the morning? Told them I wasn’t staying because you know 45 minutes is really 90 in doctor world. They didn’t have any appointments available this year to reschedule and would have to call me. No thanks. They should have called me before I left the house. Surely they know he was behind before I left.

Terrible practice. The doctors and nurses are inexperienced and rude. I went in to get a mole on my chest removed/​biopsied and found it was cancerous. I did not receive any explanation on what to expect or follow-​up care after the SECOND surgery to remove the cancer from my chest. A nurse told me to remove steristrips 48 hours after surgery. When I removed the steristrip to find a gaping wound on my chest, I called the emergency line. It turned out the steristrips were supposed to stay on for 2 – 3 weeks. And then when I went back in a few weeks later to get my stitches removed, another nurse somehow got the stitches stuck inside my chest. The doctor had to come in and reopen the healed wound to get them out. And the doctor actually asked me why I was so upset. Could be due to the fact that I will have a heinous scar on my chest due to constant inept treatment. If you care at all about your skin, I would not recommend going to this practice.

very inconsiderate care. Always rushed in and out of appointments with very little discussion or warnings about side effects of treatment. PLEASE consider all other options first. Would give 0 stars if possible

Just left this practice and I WILL NEVER GO BACK AGAIN!!!
First, I had to complete paperwork in the office that I had already completed on their website before my appointment.
Second, the dermatologist who I saw didn’t even introduce herself to me. She just came in and started talking about 2 medications without even looking at my chart. I had to ask her for her name.
Then she prescribes me these 2 medications without even looking at my chart or wanting to hear my reasons for today visit to see if these 2 medications were compatible with my skin condition.
Third, she was very dismissive to any questions I asked pertaining to these 2 medications and any attempts I made to explain my reason for today’s visit. She was so RUDE to the point that she walked out of the office while I was in the middle of speaking and went into the next room with another patient.
So as I was leaving I was so confused about these 2 medications that she prescribed so I asked two medical assistants at the desk and they were RUDE as well. So I finally saw the RUDE DOCTOR in the hallway about to go into another patient’s room and I asked her how long would I need to take these 2 medications and did I need to schedule a follow-​up. Her response was DIDN’T I TELL YOU… as if I was a child. I just left and said I would never come back again.
Furthermore, I will NOT take the 2 medications she prescribed because I don’t know what they are and what effects they will have on my skin because she NEVER asked me any questions to see if they were compatible with my skin condition.
I’m so upset because I feel cheated and disrespected after spending $ 20.00 on crappy and rude service.
I wish I would’ve read these Unilocal reviews before I paid my money.

First, contrary to other reviewers’ insinuations, I am definitely NOT another doctor’s office giving a fake review.
I came to this office first in 2013 to establish a dermatology practitioner in the area. I have had eczema for my entire life, and every couple of years like to check in, have it looked at, and see if there are any new treatments or theories in the dermatology community since there is no cure, just management. My experience in 2013 was fine — nothing spectacular, but also nothing worth getting on Unilocal and ranting about.
I was in the office this past week, however and my experience warrants my first Unilocal review! When I arrived in the office, I wasn’t greeted; the three individuals behind the desk were busy. Forgivable, they were pleasant when they did acknowledge me and I was checked in quickly and taken back to a room. The medical assistant who took me to the room was pleasant enough, collected some information into a computer, and told me the doctor would be in shortly.
Doctor comes in, chats for 5 minutes, doesn’t seem to have time to listen to my medical history and definitely has not read what should already be in the chart. He was condescending and dismissive and was in and out of the room within 5 minutes. He spoke mainly to the individual who was dictating for him; I never caught her name, she didn’t acknowledge that there was a patient in the room or introduce herself. The two ordered a prescription for a medication that I tried 12 years ago (which should be in the chart) and walked out the door, telling me to call back in 2 weeks if it wasn’t better.
I have been to at least 6 dermatologists over the years, between pediatric specialists and moving around as an adult. I have never encountered such terrible patient care and will absolutely not be returning to this office. If you are looking for an office for something like eczema, my next guess would be to try one of the not for profit, academic-​based centers in the area. Judging by all the literature in the waiting room and plastered all over the walls, this office is more concerned with the aesthetic money-​makers than they are with treating patients with actual dermatology needs. (e.g.: flyers for this product were taped to every wall and bulletin board in the office —
)

I saw Dr. Christopher Dole and after feeling out my registration online with my concerns and talking to the PA, I was confident that they would actually care and treat situation. He came in and asked, «why are you here today»? I guess it was too much to read my information first. Within 1 minute of not even examining my face, he recommends that I get a shot and didn’t asked the PA to grab the injections without even consulting me. I had to stop him and say, «wait, I need you to explain to me what you are trying to do?» He was very sarcastic and condescending. When I showed reservation about getting the shot, he asked, «do you want the shot or not»? He told the PA to have me sign a waiver and she pulled it up for me to sign on the computer without even having me read it. I kindly asked her to go back where I can read what I was signing. I got the shot, but will never go back there. He was cocky, arrogant, rude, and didn’t even really seem that knowledgeable.

Came here for eczema treatment after finding the practice listed under in-​network providers. As a new patient I had to book my appointment nearly 2 months in advance. The situation w my skin was urgent when I called but I was willing to wait for good care. Prior to the appointment I was prompted to register online and answer a background check worth of questions… they wanted info about my mama’s mama’s mama. The online registration was explained as a way to better treat my skin once the visit commenced. Ok completed that. Walk into the practice (which felt as commercial as an UrgentCare clinic — def no personal or caring feel) and sign in, they’ve got the gall to ask me if I’d filled out the online questionnaire {cues confused and annoyed grimace} …uh yes, yes I did ((don’t you have my test answers?!!)) I’m checked in now and escorted to an exam room by Sibu, a medical assistant, who gives me the same interview I took online. Seriously?! After 20 minutes w Sibu of that, in walks Dr Whoever another 20 min later. Young female doc comes in w a crew of two, «I have someone observing today». O — K. «I haven’t had a chance to look at your record, what seems to be the problem?» .Wait, what?!! Not even a glance at my documents or even the paperwork prepared by the MA?! You’ve got to be kidding me. I explained my problem. She gets thisclose to me never once touching my affected area w gloves (as did my previous derm) and prescribes me w hydrocortisone! Bruh?! I have severe eczema son, do you have anything stronger? She explains that she takes the approach of starting w something over the counter. Geez whiz what a bad idea not disputing it a little further but she’s the expert right? I tried what she recommended until I itched myself down three levels of skin. Kicking myself for coming here. Called back to make an emergency appt since what she prescribed isn’t working, no appointments for another 6 – 7 weeks. NOT a good practice!

Excellent. Never wait more than 5 minutes. Interesting how these other reviews differ. Another doctor’s office giving fake reviews? They are always respectful of my time. Had to wait 10 minutes one time and they apologized.

I had to wait over an hour to see the dermatologist. It was a 30 minute wait in the lobby and another 30 minutes in the examination room. Why even make appointments?

BEWARE!!! Do not go here for acne treatment!!! Lisa Anderson and her team are perfect if your looking for a doctor to see you for five minutes and prescribe medicine that causes your acne to get worst! For me, my skin was significantly worse after her care. I went in to prepare for my wedding looking for an alternative to ProActive. Three months later, after her recommended treatment, I had a follow up visit as my acne had flared up worse then ever. With additional products, I thought things would improve. After another three months, I went in for another follow up as my skin had continued to worsen rather than improve. This cycle continued for another six months until I had to go in because my horribly broken out skin literally hurt to the point of distraction!!! I gave her one last try till my dentist was the voice of reason and told me to stop. Back on ProActive, two weeks later I started to see the first improvement in over a year. Six months later, using ProActive, most of the scaring was gone and now a year later my skin is totally cleared up. Please please please do not go to Lisa Anderson for acne treatment! She may be good with other treatments but not acne. Also, for your information, if you do not take my advice, just know that Lisa did not offer to help with the considerable damage she caused to my skin despite my requests. Customer beware!!!

Saw a doctor whose name sounds like «Fowler»… can’t find any mention of her on their website or on the internet period. Waited for an hour literally before a doctor could see me. Came in to get a few freckles removed which it says on their site that they could do. Was immediately required to pay my $ 40 copay before I saw the doctor. When a doctor finally appeared to see me, she took one fast glance at my face, said that I would have to go to a plastic surgeon, and that she didn’t feel comfortable doing any treatment. I asked her what kind of services they are able to do there, and she told me «Mole removal, rosacea, and acne» and that they have one laser… but can’t remove a few freckles? Biggest waste of time and money ever. Feels like a scam with young inexperienced doctors. Definitely not coming here again.