A Storage Depot

This place is so unprofessional. There were a limited supply of trucks in the area and they take advantage of that. When I called to inquire on a truck being available I was told that there was one available but, I would need to hurry because the clerk (which I later discover is actually the manager) told me that she needed to run an errand and wouldn’t be back for a while. Ok, so we rushed there and we bought costly boxes from them with cash. I needed a truck rental for a few hours. She couldn’t tell me the rate for the rental, neither what the fees would be. I kept asking her what charges am I looking at. Her response was, «I won’t know yet until I run your card.» This was a complete scam. She basically overcharged me for the rental. My credit card kept changing the charged amount. Then she had two separate charges on my credit card. When I asked about the charges she was very rude, unprofessional and hung up on me. She told me she just works there. I asked to speak to the regional manager and was supposed to receive a call back. I never received a call back. There are other places nearby in Delaware you can rent from. This location is bad news. Stay away!!!

This storage area has uhaul rentals and storage lots. I waited an hour and 10 mins to check out a uhaul I ordered online. I would never recommend anyone use them for uhaul rentals.