Great Clips

Being 2 miles from home, I have been here many, many times. I need to post a review for fellow Unilocalers who deserve more from a haircut place.
Online check-​in is a complete joke and doesn’t mean anything.
Here is one of many examples I have:
I checked in today with a 7 minute estimated wait time. There were 2 «stylists» at work when I arrived 5 minutes after checking in. 10 minutes later, one of them finished and asked/​told me «you can wait for her ok?» and left to go smoke out back with an off shift co-​worker. So I sat for another 10+ minutes.
I have listened to the stylists make fun of customers after they left. Uncomfortable to say the least.
Most importantly, having sat in every stylists chair, not one can really give a good haircut!
I can’t believe I keep going back but it’s close to home, and my hair grows quick. I have to fix my haircut every time at home using my own Oster trimmer.

Really bad experience. Have gone to Great Clips for 7 years in California and this one has been a nightmare. All three times I went, hair cut was improper. And the reluctant cuts given left me without saying anything.

Just average. Price is fine but their stylists are definitely not the best. Unfortunately the one I had been going to has now left for another local place, so I will be seeking her out specifically.
Bottom line: Fast and not pricey, but you absolutely get what you pay for.

Didn’t get the chance to get a haircut today. Walked in around 1130 and there were a few people waiting. Waited for the man on the phone to be done with his call so I could check in. Instead of checking me in, he went directly back to the client he was working on without addressing me. I asked if I should just take a seat and he laughed telling me it would be a while. I asked if tomorrow (a Sunday) would be better. Was told no and that a weekday morning would be better.
Thanks, but no need, I’ll go somewhere else with customer service for a hair cut.

I don’t expect much from a haircut, which is why I don’t go to more expensive places. I have gone to many Great Clips locations and this is the only one so bad (I’ve been there at least 6 times as it is close to work) that I’ve felt the need to post about. In contrast, before I moved last year I went to the one in Dundalk (Wise ave) for many years, quite happily. Most of that was due to one stylist that was perfect, but even when she wasn’t there I was never unhappy.
I’ve never been very happy with this (Elkridge) location but I’ll just focus on today. The woman, who has cut my hair at least two other times and not that long ago, clearly had no idea who I was and simply asked «number 2» referring to the clipper guard size to use on the sides and back. To back up a minute, I checked in online, which I take issue with Great Clips as a whole on this one as it does not seem to matter. I have walked in, at the Elkridge location having checked in online and been taken after someone who walked in next to me but did not check in online, but I digress. So the stylist walks up to me, quite somberly, without speaking a word. She finally asks if I checked in online, and I answer «yes». I explain my simple cut, 2 on the sides and back, faded to the top and spiked on top. I have a silent, uncomfortable haircut, and find once in my car a crooked sideburn and inconsistent areas of length on the top.
I will not return.