Panache Salon & Spa

This review is for Kenny only. I have been going to Kenny for several years, but when i went to go get a haircut today, the place was out of business.
Kenny, please message me ASAP.
I am also asking anyone that knows Kenny to contact me ASAP.

So I got a gift certificate for $ 40 from a friend to get my nails done. I decided to check them out. I came with a picture of what I wanted and asked for acrylic gel. She was on her phone most of the time or talking to the other people in there in another language. Most of the tools she used were marked «clean» yet they had crap all over them. She didn’t do what I usually see them do when I get a gel manicure but I figured everyone is different. While she was doing my nails another client walked in n needed their eyebrows waxed. She stopped with my nails n proceeded to take the other girl. I didn’t mind but when she came back she picked up a used finger condom off the floor n put it back on her finger. I was mortified. When she was done I asked for a specific design, the breast cancer ribbon. She couldn’t do it at all so I just told her to forget about it. After it was al said n done she told me that the design that she couldn’t do was going to be an extra $ 5. I was just ready to leave so I have her the gift certificate n left. I won’t be back here. It’s very dirty and unprofessional. If ur looking for a quick place to get ur nails done go somewhere else. There are other nail places in town that do a lot better job.

My name is Leo EXCITED to be the new owner of PANACHE SALON & SPA located in front of sturbuck coffee shop 4810 elk grove Blvd #180 We have new prices for your needs thank you for visit.

Nice people but not a very good job cutting the cuticles and putting on nail polish. Not impressed. Not going back.

Such a thorough job. LOVE my haircut. I usually walk out of a salon and throw my damp hair into a ponytail but the styler truly styled my hair. Many many precise cuts to get my hair 6 inches shorter.

Love this place! Tammi is the best at nails! Starbucks is right across the way. Get your coffee and then get your nails done!

Came in on a Friday afternoon to get a full set. I was greeted by an older man, who looked like the owner, and he told me it was to sit down and wait. Knowing I had to be back home in about an hour and forty five minutes to finish getting ready for work, I had asked the owner how long the wait was going to be and he politely said a few minutes. After 15 minutes went by, I was finally seated and asking the technician how long it would take she said it would take an hour at most (like any regular full set takes). Finally we began and she cut me within the first 20 minutes. As someone who gets their nails done regularly, I understand it happens so I let it slide. Finally, after an hour and a half of filing and buffing she has my nails painted and starts to clean up the polish on finger with a brush dipped in acetone. She gets it in a huge cut I have and I flinch and my middle finger hits her glove and she laughs and tells me not to flinch. Excuse me? I know you girls have experienced that stinging sensation that feels like the worst pain you can ever experience while sitting in that black leather chair. As I leave she asked me to please not mess it up. Overall, I ran out of there as fast as I could and I’m never going back and I don’t know why anybody would mess up their new manicure
3.5 stars– for the overall full set but there’s no excuse for cuts and bad customer service

Really glad I gave them a chance. I read all of the other reviews about bad customer service and saw the bad eyelash pic and thought well anyone’s eyelashes can do that if they don’t take care of them properly. Sure enough, great customer service. Sweet charming Asian ladies. Very sweet — fair prices. And I hadn’t done eyelashes in almost a year and have been wearing the strip lashes every day. But I wanted to give it another try. Really glad I tried panache. See my pics ! Nice clean salon offering several services !

First and last visit. HORRIBLE customer service by the OWNER Anna. I was referred here by a friend so I made an appt to get white tips put on. (french manicure style). so upon my arrival, i was not greeted in a friendly manner. i arrived 5 mins before my appt time & she was upset saying i was late according to her time. so she began to start on hands & was asking me very personal questions that i wish not share with random
ppl; am i married, what is my ethnicity, what ethnicity is my spouse/​bf, where do i work, do they pay well etc? those are rude questions to ask someone esp if u have never met them before. so much for small talk.
so as she was doing my nails, she ended up giving me a manicure which is not what i asked for when i scheduled the appt. so she was upset then started talking shit in her language to her staff. she did do my nails as i requested but was giving me a hard time while doing so. she told me that artificial nails are not good, theyre ugly & wont last etc. so i told her its what I want & if she doesnt want to do it then she can stop & i will go somewhere else. needless to say she kept on until another customer walked in & needed her hair washed & left me for 30 mins to wash the young ladys hair.
i was so upset that i asked the guy working there if he could just put the gel top coating on so i can leave & he told me he couldnt because i was not his customer. i was so angry by this point that i said outloud i was going to leave. & i was not going to pay for such horrible service. Anna then returned to my table to finish which took about a minute or two. as i sat under the nail dryer she was telling stories about the customer who had her hair washed that i felt was very rude.
then Anna’s brother walked in trying to hit on me & telling me that he has plenty of money etc & he can take care of me. told him i am not interested & he is being rude. then anna & her staff began talking shit in their language again. by this time i was done thank god. i paid via cc & anna had the nerve to ask me for a tip! i told her she doesnt deserve one after the way she treated me. she then went on to tell me about how she is one of the top salon & spas in sacramento. i honestly didnt care & will never go back nor would i refer anyone there.

I’ve been coming here now for about 3 months and I’m really happy with Tammy. She’s very consistent and always fits me in even at the last min. I know there’s a lot of places to get your nails done in Elk Grove but this is by far the best experience I’ve had

Called this place about eyelash extensions prior to heading out to the Salon. Was a little offset about the way the employee was communicating but in all honestly there is a bit of language barrier so I didn’t care too much. Entering the Salon, there is no receptionist to greet you or ask you what you’re in for. Finally there was a woman (unknown name) who asked what I needed. Told her eyelash extensions (my first time). She went around the corner of the nail station and grabbed her supplies. It was merely store bought extensions and glue you can find at your local store in a little basket. I sat at the nail station which I found odd. 30 – 45 mins later and a prolonged chit chat between her and a nail tech, I was finally done (its always funny because you know they are talking about you when they look at you and seemingly laugh then pay you a compliment). She said she was done then «asked”– «okay you pay now». I said Ok, paid, TIPPED her THEN she pulls out the mirror for me to look. Granted I should of asked to look at them before I paid and granted I probably shouldn’t have tipped (I always do regardless) but I was so thrown off with the way it was ran that I should of paid more attention to what she was doing.
Later at home I examined it more and noticed that they were stiff and uneven (one flared out at the end and the other didn’t). That day the left side split in half so if I were to look down or up you could see it. It actually made it look like I had a lazy eye. The advertised time it stays on your lashes says 1 – 3 weeks. Mine lashed about two weeks because I refused to pull them off. I didn’t want to damage my real ones. Eventually I slabbed make up remover on them one day when they started to look trashy and gladly pulled the false and my real lashes off.
Highly not recommended to come here. Perhaps the nail techs are different and their hair stylists too but I do not recommend the lash extensions.
When going to places like this, ran by owners or employees who speak little to no english… you expect bad service or the lack of customer interaction but that doesn’t mean the quality or expectations should be low.

Even with an appointment, you are often left waiting for your turn. The last straw for me was when I had an appt with the owner (I normally see Nancy but she was booked.) and she forgot it! I had to wait over 45 mins! I would’ve let it go since she apologized and understanding we all make mistakes BUT in the middle of my mani/​pedi she took 2 walk ins and made me wait AGAIN without asking if it was okay. Completely rude! This showed me how she was all about the money and did not care about service. My service of course was rushed and I still was charged the full price. There are lots of nail salons in the area. Why subject yourself to such treatment? Me? I haven’t stepped foot in that place ever since! I recommend you NEVER step in to begin with…

Love this place! I’m a regular here (I go in about every 3 weeks or so) and they always do a fantastic job. Service is great and quality is awesome! Be sure to call in for an appointment before going in though, they can get busy. Prices are cheaper than most other salons too!

Horrible customer service. Very typical for an asian establishment. Drove 15mins to get my two weeks gel polish out of my nail and before i could even step inside the salon the lady already helping a customer goes «Sori we beeshi combak tomaero!» and didnt even bother to look up while talking to me at all. i would wait there for how many hours like i always do when i walk in but it always look like they dont want to service young looking people like me cos theyre always after the tip. I would know this, i work for the industry. I always ask for nancy whenever i make an appointment and i always tip her at least $ ¹⁰⁄₁₅.
Youre better off making an appointment. They should just change the preferences to appointment only! bc they obvioulsy cannot take walk in bc every time i or any customer tries to walk in they either have to wait 2hrs or sit in the waiting area while the worker there probably just thinking to get your nails done somewhere else! and when its your turn they do your nail so fast and the polish chips off after a couple of days. thats why i always ask for nancy cos she puts effort and the polish always last for couple of weeks. i had my nail done by the owner after waiting for her for 2hrs and she did it soo fast it chipped off after 3 days :(
i wont be coming back. this place is too far from me anyways.

I just recently moved to the area and had no clue where I was going to get my hair cut. Finally I just took a chance and I am so glad that I did! Kenny did an amazing job trimming and relayering my medium length hair. And for only $ 25! Mind blown. I won’t have to look any further or worry any more.

I got a great hair cut for a really great price. I have medium to long hair and the man that cut my hair took his time and really turned my messy mop of hair to something decent. The cost was $ 30 and worth it.

Nice family owned salon that has an awesome décor and they charge $ 10 for a haircut. They place is also clean which I find very important in a salon. Never too busy and always willing to accept a walk-​in.

Just bought a house in the area and had been looking for a decent hair cut place. My fiancé got his hair cut here and it looked really good, so we both went back today. Kenny cut his hair and mine. What I liked about him was that he took his time with my hair. He used the razor style edge to cut my hair, knew how to soften the ends with scissors, thinned out my hair because it was so thick, blow dried my hair, flat ironed it and did it again to make sure it was perfect.
All for $ 25! Definitely will be back!

I love this place! Linda gives me the best shampoo and haircuts… been going to her for the past 6 years… she lets me know what I should and shouldn’t do to my hair. She listens to what I want and she is very funny! Get your haircut, color and highlights from my girl Linda Lam! Best service!

I had heard many great reviews about this place from my friends, so I decided to stop by for nails and hair to prepare for my birthday party that night. Everything turned out AMAZING and I’m so glad that I listened to all my girlfriends!
Sherri was the one who helped me with my hair. I requested for a golden brown with blonde highlights. She let me leaf through the book and when I asked her for honest opinion, she gave it to me. She explained to me how the different hair dye colors would look on my hair since I have thick dark hair. I have been getting so many compliments since then!
I also decided to treat myself with a manicure and pedicure. Anna was the one who helped, who also turned out to be the owner. She was super friendly and made all my nails look super perfect. At first, I wasn’t sure what look to go for and got a bit nervous, but she showed me what the new trendy nail styles were and she helped me pick them out.
Overall, I am very happy about my experience here and can’t wait to go back! The salon itself is very clean and has a modern design to it, which you don’t usually see in nail salons. It’s usually designed with bad taste and looks dirty.
Hope this review helps!