Bed Bath & Beyond

I have never bought anything from here but have been here a couple times. I am slowly waiting until I have my own place to go and buy stuff here. If you sign up for their email they send 20% off coupons on a single item all the time. It’s a plus that you can use them online too. Also I’ve heard you can get the coupons in the mail. This is a great place if you have your own place and also a good place for gift giving items.

This location has the slowest check out and customer service counters of any store I have ever been in. While standing in line I decided to start timing each customer to approach the counter and they were averaging 4.5 minutes each while 17 more people were waiting on the 4 cashiers to become available.
During this wait there were also 2 employees standing near the lines who were not assisting the people asking where things were and were not utilizing the two vacant cash registers.
In addition, despite having two separate areas for check out and customer service/​returns they refused to see people at the customer service/​returns counter unless they waited through the entire purchase line.

We had recently been the surprised recipients of amazing service at the Bed, Bath, and Beyond in Natomas. Not only had someone been available to help us on the sales floor but they appeared to have been well trained and were actually helpful. Something you don’t see in stores very often these days. I was initially dazed and confused. I could have only been more surprised if I had pulled into a gas station and they had offered to pump my gas, check my oil, and wash my windows. I just don’t expect this kind of service anymore. My initial surprise quickly turned to excitement as he helped me find a pasta press at a very friendly price and further helped to maximize my savings with the coupons I had. He even had the item sent directly to Ida’s house at no extra cost since the item was not in stock and it arrived within a couple of days just as he had promised.
A couple of weeks later, we happened to be in the Elk Grove Bed, Bath, and Beyond when we noticed a steam mop on sale for half price but we couldn’t find any in stock. We walked over to the area where we had come across the sales person in their Natomas store and, sure enough, there was a sales person but he seemed to have several people waiting for his services while he was trying to find something on his computer so we continued to look around.
We were approached by another sales person within moments that again was very knowledgeable and helpful. She discovered it was a Black Friday sale item and it was Saturday but she did not stop there and say she was sorry she could not help us like other stores. Instead she dug deeper to find that she could still get us the steamer at the discounted price and that we could use a twenty percent off coupon for additional savings too. It was out of stock so she sent one directly to Ida’s house at no extra cost and it was delivered on the following Tuesday.
It may take some time but I think I could get use to this kind of amazing service.

Gail is RUDE! & manager has no clue about «customer service» can you tone down the stinky smell in this store. Overpriced.

I love Bed Bath and Beyond because they just got a lot of cool stuff.
I went to every Bed Bath and Beyond. This one didnt have the Trunk Lockers for dorm rooms. I was a bit disappointed. They suggested that I can order online or do their PACK AND HOLD service. What this is… Pack and Hold is a service where you get this scanner looking gun and you just scan everything that you want. They will place this order for you at the location to your nearest University and you pick it up when you get there and PAY IT.
I didnt want to do that service because I wanted the TRUNK first and use it to pack things in there. It’s useless to have a trunk if it is not used to pack things from one place to take to the other. So I preferred to find the TRUNK and pack it.
We did buy an electric tea kettle which was affordable and perfect to heat up hot water. We also purchased these clear christmas light thingies that had clear clothespins for decorating. You can pin polaroids which I made for my college child of her cat and faces of family members. GREAT PLACE. ALWAYS LOVE IT.

I bought sheets here 2 – 3 years ago. The lady helping me explained their was a 10 year warranty, and if anything happens, bring them back. Well today after washing them (I always follow the washing guide for the sheets because they are great quality), they ripped! I took them back to BBAB. The lady did not hesitant she helped me find the same ones the shelf and swapped them out. I was in and out in less than 10 minutes (the longest was finding the right color). Great quick customer service and very helpful for an exchange! Thank you!!!

This store is on par with the rest of the chain (not a bad thing). More often than not the customer service is well above average to excellent. he return policy is fairly liberal. Coupons come fairly often in the mail making for some solid bargains. My only issue is you need to keep tabs on the products. They sell across the board from flat out questionable. to relatively top notch. There have been several occasions were I landed upon a seasonal clearance when the price drops were amazing. All in all a quality store and a solid shopping experience.

I’m really surprised to not see a review here from me. Am I slipping or what is the deal???
After checking in yesterday to make a return on an item that just didn’t work out for me, I said to myself better get on that review! Especially when I received such great customer service!!!
If you Unilocalers have been following me, you know that I just went through a major renovation. I had frequented these types of stores like there’s no end to it but was so thankful that they were in existence. I said to myself I must get organized and not place back just anything in our drawers. Well, Bed Bath & Beyond are here for the rescue!!! They have everything you need for organizing your drawers, dressing up your home and what have you!!!
I can easily spend lots of cash here but bc I try to not overspend, I only really purchased a few things like drawer organizers, sheets, soap dispenser and shower curtains. Be sure if you know you are planning to make a purchase here to get on their email list online so that you can get 20% off. You can also get texts too that would do the same but remember it is for only one item.
This store is quite organized and they have everything in certain sections for you to shop. They also have a bathroom and parking in front which serves the purpose too. I know someday down the line we will be back as this store has everything you need for your home but can be a bit pricey but with the coupon why not? Thank you Bed Bath & Beyond; you make life easier on us all!!!

Love the stuff they sale here. Downside is it’s a little price but they have the 20% off coupon every now and then so that’s good. I don’t come here often but when I do they store is always clean. They good amt of stuff stock and the staff is friendly.

Very disappointed in the service and the coupon policy. Couldn’t find anyone to help us find a product and then when we told the clerk I forgot my 20% coupon I was told I would have to come back to get the 20%. I should have learned my lesson the last time this place disappointed me.

Not only do I love coming to Bed Bath and Beyond, I really try to only come to this one! Stephanie is so helpful! I couldn’t find the sheets I needed and she called different locations to see if they were available. It’s people like her that we need in retail!

This place has all your household essentials from bedding, kitchenware, bath and lots more. I personally don’t enjoy shopping here since it can be a bit overwhelming with their super narrow aisles and packed shelves that are literally stocked up the walls!
During my last visit, I bought my mother a pressure cooker which I have been looking all over for a specific brand. Luckily they had one left in stock!
This place offers 20% off coupons all the time so you may be able to find great deals with the coupon. Prices here are a little on the steep side. I love shopping for deals and this is definitely a place that I probably would stay away from! I recall picking up some cookie sheets for about half the price sold down the street at Target! But if you’re looking for something specific for your household, this place will probably carry it!

Bed bath and beyond have all the coolest stuffs. A great place to checkout when you need a house warming gift. Walking around the store makes me want to buy everything I do not need. This store is very clean and organize. Dont forget your 20% off coupon. Too bad the coupon is for one item only.

I came here to buy some stuff for my apartment but I ended up leaving this place a little disappointed. When looking for certain items in this store, it gets difficult because you don’t know exactly where it is and if they even carry the item your looking for. Well, this was my problem but seriously looking for someone to help here was a struggle! I finally found someone to help however she already had clocked off and called for backup. Too bad no one came! The girl who was helping us ended up telling us to just find it on our own and we never did.
I love all the knick knacks at this store but the service needs improvement!

We’ve shopped here a number of times over the last decade and generally experienced decent though not remarkable service. The store seems to be on the smaller side, as they sometimes do not have all of the items shown in the ad. This evening, for example, we were looking for a particular storage ottoman, but they only had one of the three advertised colors on display. There is a good selection of items though not very many of any one thing.
I decided to write the review tonight because we ended up abandoning our purchases and leaving the store after standing in line for several minutes at customer service watching three salespeople help one couple with something while a fourth watched. No checkout lanes were open and none of them made a move to do so as the line grew behind us. We really don’t need to beg a store to take our money and a $ 5 coupon isn’t worth the frustrating wait. So we left.

Love the store itself, love the customer service. A lady named Ginger (I think) helped me. She asked me if I needed help, I asked about the Spirooli, she told me she could order it for me, have it sent to my home for free in 3 days, told me about mobile coupons and saved me 10 $ on it. Yesssss!

I was here last week to purchase a butane torch for uses other than culinary. The torch I purchased was high quality stainless steel, has a safety feature, and a feature to assist in holding a steady flame. It comes with a stand and its stainless steel handle makes it feel safe every time I pick it up. The exact same torch elsewhere would of costed me up to $ 55, but here, I only paid a maximum $ 33 after taxes.
The store itself also had a variety of cookware and food processors that I’ve picked up almost two years ago, and is still in good shape, as opposed to purchasing items at other stores that may have the product of the box opened, so at those places, you might be purchasing a defective item. Here at bed bath and beyond, the employees were welcoming and were quick to assist me, if I needed it.

I try not to come here to often as meandering through the aisles I tend to find items I didn’t know exsisted but suddenly can’t live without. I love the large selection of cook and bake ware. Recently purchased a new set of pillows that I have been happy with. Convient location in Elk Grove, helps me avoid having to drive all the way to Sacramento for home goods.

I had bought a Waterpik flosser for my dad for Christmas at the store in Folsom and gotten an incredible deal and after hearing from him how good it is, I decided I could use one to help my poor gums too. So I came here about a week after Christmas and they didn’t have any of the Waterpik platinum I was looking for. The guy who helped me was very thoughtful and got another store to send it over the next day and all I have to do is come back the next morning. However, as I was about to leave the store, I asked for a piece of paper to write down this guy’s name and Victoria was the one who talked to me and after I explain what I was looking for, she went above and beyond (no pun intended, ha) and told me she can order it online if I’m not in a hurry to get it and she’ll have it ship to my house for free!
She was really busy seeing this was a few days after Christmas and people were returning gifts and/​or buying clearance items, etc. but she spent time helping me and replicated the same deal I had gotten at the Folsom store after I showed her that previous receipt and presented my store and manufacturer’s coupons. I saved so much on an otherwise rather expensive item thanks to Victoria!
BBB is definitely not cheap, all their items are retail priced, but with the 20% off coupons you get in the mail/​email/​on your phone, you can get a decent deal. They will price-​match competitors too, but I don’t think they will price-​match AND let you use their store coupon, it’s either/​or. Overall, this store is well organized, the service is good, and you can find ok deals on home essentials if you shop their clearance racks or do some research and get them to price-​match to cheaper places like Walmart/​Target/​Amazon if you happen to find a good deal at those stores.

I shop at this store frequently. These stores in general have just about anything and everything you can think of for any room of your home, (especially the kitchen, dining room, bathroom or bedrooms). Gadgets, small appliances, fixtures, decorative items, rugs, linens, bedding, seasonal décor, and even «As seen on TV» merchandise.
They have the largest selections of any department store around. So if you can’t find what you’re looking for elsewhere, you’re most likely gonna find it here! And you’ll probably come across something you didn’t know you needed. Which seems to happen to me often.
Occasionally they will have a few sales on mostly discontinued items or a sidewalk sale. But their standard inventory is rarely placed on sale. If you sign up for their mailing list though, they will send you 20% off coupons on a regular basis. Comes in handy for us chronic shopaholics!