AT&T Authorized Retailer

Elk Grove, United States

4.3

Closed now

12 reviews

Contacts

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Telephone:
+1 916-683-9478
Website:
springmobile.com
Address:
7701 Laguna Blvd Ste. 460, Elk Grove, CA, 95758
Nearby public transportation stops & stations:
2.6 miCenter Parkway
Categories:
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Today

Today 9:00 am – 8:00 pm
Closed now
Local time (Elk Grove) 04:45 Wednesday, 25 June 2025

Business hours

Monday 9:00 am – 8:00 pm
Tuesday 9:00 am – 8:00 pm
Wednesday 9:00 am – 8:00 pm
Thursday 9:00 am – 8:00 pm
Friday 9:00 am – 8:00 pm
Saturday 9:00 am – 8:00 pm
Sunday 10:00 am – 7:00 pm

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12 reviews of AT&T Authorized Retailer

No registration required
Place rating: 5
Elk Grove, CA
All our phone needs were met, and Angie was very helpful! my daughter got a new phone and she helped us choose one that would fit her best!
Place rating: 5
West Sacramento, CA
The two sales persons working this evening went way beyond what the duties the job called for. When I walked in Jordon was helping a very confused older woman try to understand her phone problems. Xarier was helping a customer get the best deal that he could. They were both working past closing hours and didn’t seem to mind. They both helped me change an old phone to a go phone for my husband. Another person tried to open the locked door and Xarier opened the door and
helped them. They both had prior commentments but took thier time with all of us.
A big thank you for your patients
Place rating: 1
Anaheim, CA
Now normally I don’t write reviews anymore unless I really love a place or I really hate a place. The employees here are extremely rude and refused to greet or acknowledge I existed until I made a full 2 rounds around the store. I’m not invisible people! I literally had to stare one of the people down with my evil glare for a hot minute until he noticed me. I have no idea why this store has such a high rating– maybe they’re just racist against Asians or something.
Place rating: 5
Sacramento, CA
Michael Fuentes is the Man!
Kid is only 23, but he knows the product, helped my friend and I upgrade with little issues and found all the discounts we were eligible for. We had a few questions after we bought the phones and he got back to us right away with an answer or guidance of what to do.
Thanks Michael! Gold star from this teacher. :)
Place rating: 5
Carson, CA
I came here to get an iPhone, and oh my goodness literally this store is the best place to go to, they have the best customer service. When I came here I got acknowledged by Xander and hands down it was LIT hahaha but I feel like this store will get you everything you need and even more
Place rating: 4
Sacramento, CA
Most of the employees here friendly. I’ve been her a couple of times and the wait list can be a bit crazy. First two times I’ve waited for over an hour, but that was when everyone and their moms wanted the new iPhone. Haha.
Place rating: 5
Sacramento, CA
I came to AT&T to get my mom’s phone upgraded and ended up upgrading my phone 3 months early. I got the new iPhone6 and I am super in love with it. The whole process with Krystal and Xander was awesome. They made jokes and made me laugh a lot. It made me feel really welcomed there. I did expect a long process since they have to call to activate, but the process went by super quick with them. They got everything I needed done. Plus, Krystal helped me again with my phone because I had a problem with the iCloud and I couldn’t backup anything, and the process also went by super quick with her. Thank you, again!
Place rating: 5
Sacramento, CA
I went to this store to upgrade two iPhones, which were 5 iPhones behind (yea, I keep my phones until they are on their last leg). I usually do everything online, including purchasing new phones through AT&
. However, with the recent changes in contracts and data, I didn’t want to chance losing my unlimited data, which I was grandfathered into years ago. I called AT&T the night before with a million questions. I was pleasantly surprised to get the exact same answers at this store. No switcheroo. The customer service was great. Xavier did an awesome job. He asked me what phones I wanted, and surprisingly pulled them while I was still going back and forward on which color and size to get. I chose this store because of the positive Unilocal reviews. I wasn’t disappointed.
Place rating: 5
Hayward, CA
My family and I had the best experience with Michael. He literally spent two days working with his. We got three new phones and three tablets and we loved his service. He answered all of our questions and transferred all of our information. Super patient and polite
Place rating: 5
Midtown, Sacramento, CA
I had the best service and experience today! But then I have been a AT&T customer for almost 6 years for a good reason and have always been helped well in every AT&T store I’ve been to no matter how busy. A gentleman named Daniel helped me today and gave superb service while I was looking to upgrade my cracked phone since I was already due for one for almost 3 years. He was super helpful in helping me decide which iPhone I should upgrade to as well as AT&T also is doing a promotion when you purchase a new phone, you get a free LG Tablet! He was quick and I recommend coming to this location if you want to beat the crowded one further down Laguna. I would come back to this retailer for any other problems or further upgrades.
Place rating: 1
Sacramento, CA
Day after Christmas, we were greeted by 2 employees at the door with Ipads or tablets, and walked straight to the counter because we knew what we came there for. We waited 25 min just to be told we need to check in at the door. Was told that the employees were checking all the customers in at the door for any kind of assistance. Why weren’t we checked in then? Went back to the front door to check in and employee rolled her eyes and made no eye contact with us. So rude, and can’t even do their job, they should not be at the front door. They were checking other people in, so why did they randomly not check us in? Worst customer service. 40 min here and still no help cause we’re on a long waiting list.
Place rating: 5
Chico, CA
My experience at the AT&T authorized retailer on Laguna Blvd. was phenomenal! Daniel made sure all of my needs were met. He reassured me that I was selecting the best phone for my lifestyle and needs. Not only did he take the time to set up my new phone and transfer over old information from my previous phone, he also put my screen protector and case on for me! He recommended specific Apps that would make my life easier; in which they are.
Before coming to this retailer store I was hesitant about staying with AT&T. After receiving such great customer service from Daniel, Im positive I chose the right carrier! It’s so refreshing knowing I could go back into this store if I ever need any technical help or have any questions!