I have never been so disgusted in my life. My family was treated horribly at this location tonight. After driving 5 hours to a post operation appointment and then waiting over 2 hours to see my doctor, I just wanted to sit down and eat a nice meal. My daughter ordered ½ dozen(that would be 6 for the server who obviously didn’t know the difference) chicken wings. My other daughter had a philly steak, which she said was okay. My husband and I had the VERY overpriced buffet, which was nothing to write home about. So she brings my daughters meals out, after another server had to bring us refills on drinks btw. There were a dozen chicken wings on my daughters plate. I notified the server that we ordered ½ dozen. She was very rude and said well you said a dozen. NO I DIDNOT. So she goes to her manager and comes back and tells me well the only way we will take off the cost of a dozen and only charge you for 6 is if she only eats 6 and flag me down so I can take the rest back to the kitchen. First off, I am a server in a chain restaurant and I have never heard of such a thing. 2nd off, so basically she was saying we lied and was making sure that my daughter only got the six and they were going to throw out the other six. Yeah not impressed at all. I will be calling their corporate headquarters in the morning. You do not ever make the customer feel like that if you want to keep your job. Or maybe that is how this restaurant works? We will never return that is for sure!
Patricia W.
Place rating: 2 Elizabethtown, KY
Nothing memorable, unfortunately. I was really hoping that when they remodeled earlier this year that the food would improve. Nothing on the bar is properly seasoned. The fried chicken is good. Instant mashed potatoes.
Edwin M.
Place rating: 1 Avon, IN
A simple rating for a simple restaurant. The breakfast wasn’t terrible. It certainly was not outstanding. My family and I passed by for a quick bite. The service was slow and the food was either undercooked or basic. I probably won’t ever go back. At least the waitresses are nice.
Marcy V.
Place rating: 1 Atlanta, GA
I used to love eating at Shoney’s as a kid and this place has ruined that memory. I ordered a burger and then watched a 10 yr old kid wander around the buffet with a snotty Kleenex held up to his face while touching every food option on the buffet. Then I watched a customer get up and walk into the kitchen and walk out with some food(hopefully his). Good for people watching but not for eating. Btw — my burger was hardly edible. Finished half of it and the fries(all 15 of them) seemed half-cooked.
Tj P.
Place rating: 2 Louisville, KY
There are reasons why I don’t frequent chains. Most chain restaurants go either one of 2 ways, they are either consistently OK, or they vacillate from being poor to good dependent on who happens to be working the shift. Chain restaurants suffer from their own nature, and become simply a place of work, and employees lack a certain amount of ownership to their corporate identity. It’s a shame really. So, when I review a Shoney’s, know that it’s because my experience was either less than OK or it was so far above par that it deserved mention. Or maybe because I’m simply trying to get to 100 reviews this year. On a return drive to Louisville from Bowling Green, and with nary a mention on Unilocal of other, more down home hotspots, I decided to stop at this Shoney’s not far off I-65, knowing that a breakfast buffet would at least satisfy the boys’ appetites. And this seems to be where I continue to err, because anything that involves a buffet should make me cringe. The eggs were overcooked, the gravy bland and everything else was pretty basic. The waitress was friendly enough and the boys were satisfied, but what occurred every 5 minutes down the road after we left was as unpleasant a trip back to Louisville as I’ve had. Thank goodness that there seems to be exits every 5 minutes or so between Elizabethtown and Louisville. To these establishments, I give at least 4 stars(except one, where the service attendant was a bit rude.)
James G.
Place rating: 2 Dayton, OH
My in-laws were in town and treated us to their breakfast buffet, since they like the one where they come from. The food tasted okay, but the selection was disappointing. Price was $ 7.99 for the food, a bit less than 2 bucks for coffee. Service was friendly, but I will never go back again as it was just meh.
Karen W.
Place rating: 2 Columbus, OH
This place has changed over the years. The food was ok and the service was great. We sat close to the front and kitchen area and didnt care to overhear the conversation in the kitchen.