Keyboard Carriage

I recently used keyboard Carriage to transport a piano from the Chicago area to Nashville. It turned out to be a very good experience and I wouldn’t hesitate to call upon them again in the future.

Took delivery on my motorcycle that was trucked from Pompano Beach, FL to Rochester, NY.
The bike arrived almost to the minute that they said it would. I assisted the drive a bit it getting it off the truck and inspected the bike carefully. I found zero issues. KC was prompt, courteous and delivered what was promised — all for a GREAT rate.

Keyboard Carriage are great folks! We used them for all of our distance piano moves.
They are usually the least expensive and never had any problems.
The drivers are friendly and dedicated, always on-​time and hard working.
They are a smaller company so sometimes it takes some time before pick up, always upfront about it.
Thanks for getting my Hammond here safely!

No complaints here! Keyboard Carriage was by far the best price for moving my piano from Wisconsin to Texas. The service was quick (they picked it up from the storage facility about a week after we finalized the pick), and it was delivered to the local mover I chose maybe a week after that. My questions were answered promptly every time I called, and they also called me to follow up when I was taking my time choosing between the 5 – 6 companies I contacted. Piano seems to be fine, which is really what matters.

I have been in the piano moving business for over 25 years. We use keyboard exclusively to ship all of our pianos and recommend them for all out of state inquiries. They are reasonably priced, experienced, trustworthy, on time and honorable.
Ken Maguire
All Piano Services
Long Island, New York

If I could write a review with NO stars, I would.
Keyboard Carriage (KC) was the «middle man» for a long distance move of my grand piano. The piano was newly restored, so its condition was pristine. A local company picked up my piano (and did a great job). KC picked it up from them and inspected it (with NO damage, according to their own inspection sheet). KC then delivered it to a local mover and left it (still wrapped and attached to a KC piano board.) When the local mover brought the piano into my home (STILL on the KC piano board) and unwrapped it, there was a rub mark and some pad marks.
Interestingly KC isn’t denying that they caused the damage, just that they will not be responsible, because the local mover did not unwrap the piano and inspect it upon receipt.
Think about that for a minute… if you were shipping something, would you want your stuff unwrapped and set up by every link in the chain? Particularly something as heavy and fragile as a grand piano?
Avoid this unscrupulous company.

Unlike the other reviewer, I have absolutely nothing negative to report. Keyboard was incredibly professional in transporting my bike from SD to MD. No damage whatsoever, pickup and delivery on-​time, and no «surcharges» above the quoted rate, which was the cheapest one quoted to me by anyone. I will definitely deal with them again. Professional and competent.

They cheated me several times on the same motorcycle move. They hoodwinked me apparently on some technicality, by basically claiming most of my bike had minor scrapes and dents, even though it had none, and then when my bike arrived, and it had 6 newly damaged areas since they picked it up, they said the form they filled out when they picked it up said it was already damaged in those places! And they didn’t give me a copy of the damage schematic they supposedly filled out the day they picked it up, until I had already sent in my claim (that included photos of the damages), so for all I know, they could have made up the claim anew once they saw my claim, backdated it, and then faxed it to me.
Sam is the guy I talked to, and he is a scam artist, as he took absolutely no responsibility, even for the damage that they didn’t have listed on their apparently bogus damage sheet.
Don’t use them, b/​c unless your bike arrives undamaged, they will cheat you out of every penny of the damage they caused, and they caused over $ 500 in damage to my nice Harley, counting parts and labor.
thanks a lot Sam, and Keyboard… real stand-​up guys you have over there!