Penny’s Size To Fit

Had an absolutely terrible experience here. Would give 0 stars if I could. Back in July 2015 I took my wedding gown here for alterations. This was a designer dress which cost over $ 3k; I took the dress here because my Mother has been coming to this place for years for alterations on formal gowns. Apparently, the person who does the wedding dress alterations is not the same person that does alterations for other gowns. I wish I would have known this.
When I first took the dress in on July 3, a female tailor placed pins in the dress to mark where it needed to be taken in. I noticed that the pinning was creating visible bunching in the slip/​lining of the dress and I asked about this. I was assured the lining would be altered along with the outer lace and that there would be no bunching. I was told to come back in a month. (When I asked about doing more than 1 fitting, I was told they didn’t do that and it wasn’t necessary).
Fast forward to August 3, I try on the dress and there is significant visible creasing/​folding on the front and side lining of the dress, along with several other issues. The dress was so tight I couldn’t sit; the dress was originally loose on me and I had lost several pounds since the 1^st fitting; obviously the dress was taken in too much. I was told the problems would be fixed and to come back in an hour. An hour later, same problems with creasing and tightness. When I pointed out that the issue had not been resolved, the female tailor claimed that because I have a short torso there was no way to prevent the front of the dress from folding. The same female tailor then stated that the dress must have come that way from the manufacturer (it didn’t…there was no folding or creasing until the tailor started pinning the dress). Neither of these claims was asserted prior to this point. When I requested that the dress be altered further so the dress would lie flat to my body (without any visible creasing or folding), I was told that the dress had already been tapered and that there was no way the folds could be removed, either by a tailor in this shop or by any other tailor. I ended up taking the dress somewhere else and paid $ 500 to have it altered last minute. Fortunately, the woman who fixed it did an awesome job and the folds were completely gone. DO NOT take your wedding dress. The tailor/​seamstress was offended that I wasn’t happy with the terrible job she did, then tried to blame the poor job on anyone other than herself (including me). She did not seem to care at all that this was my wedding dress.

I took a bridesmaid dress for alterations 1 week before the wedding. .Ingrid was sooo helpful… she was able to add fabric to the front and an extra panel for comfort. .She did a beautiful job and for a great price. I plan to take all my alterations there from now on…

I took 2 dresses here– a simple satin bridesmaid dress and an evening gown with heavy lace and beadwork. I needed to add ¾ sleeves to the bridesmaid dress and the other gown needed to be hemmed. Penny did a great job with both dresses. She did exactly what I asked for and it was done really quickly. She accepts only cash, no credit cards. The price seemed reasonable at the time but I can’t recall how much was charged.