I called them once and got an immediate response and repair and was very happy about that. For that I give 2 stars. But since then I’ve tried repeatedly to contact him, both via texting and calling, and I get no response or calls back. It’s as if he has dropped of the face of the planet. He apparently does not want future business.
Erin B.
Place rating: 1 Lexington, TX
I’ve waited over a year to write my review in hopes the my irritation would lessen. It hasn’t. I had Mr. Stanley out to my house a few times. Each time, I felt bamboozled and ripped off. For $ 150 he is than than willing to tell you that everything is fine. A week later, when your system is still messing up, it will need to be replaced. He will tell you everything is good now(after near $ 3000) and there’s a warranty. But if you have any problems, he will either tell you how to fix it yourself or charge $ 150 to walk in your door. If he does find a problem, its not going to be covered under the warranty. We had him back to replace the squirrel cage… He quoted $ 300 – 500. This time I had done my homework and knew better($ 60 part and maybe 20 minutes of work). Since, I have had nothing but issues with the unit. It freezes over constantly when set at 74 with an outside temp in the 80’s. The blower unit works intermittently. I’m scared to call him back out. Lord only knows what rip off I’ll be looking at. I truly believe after all the money handed over, he merely didn’t do the job correctly the first time. Not someone I care to do business with again.
Bev S.
Place rating: 5 Elgin, TX
Just had these guys over to service my AC system. They were very thorough and honest about my AC. Price for service call was reasonable, they cleaned my coils and gave me advice about filters too. Very friendly people.
Brooke S.
Place rating: 5 Bastrop, TX
The guy was super friendly, he fixed my AC really quickly and at a very reasonable price. I would definitely recommend Stanley AC to others.