Golfsmith

Great customer service! Easy location to access. Had the pleasure of working with Rafeal and he was extremely professional and helpful. This is my new favorite golf store!

Rafael helped me today. He started by telling me «I was a grown ass woman» when I asked him if I could buy a tall set of junior’s golf clubs due to my short height. He was really rude. He also watched me hit some golf balls on the simulator and said I would not be joining the LPGA anytime soon. My intent with golf was never to become a pro, but to just come out and say what he said was degrading and rude. I found him to be arrogant and miserable. I think he forgot he was in the sales business. You are supposed to be friendly and upbeat to customers. Needless to say, I will never step foot in another Golfsmith store again due to his mouthiness and lack of social skills.

I had a great experience here. The Manager Ryan was quick to help me out filling me in on grips and what kind of work it would be needed to change the grips on my irons. Will definitely return for any additional work for my clubs and for my next purchase.

I know I’m a bit hot tempered at times however I just can not stand bad service in any form. I went back to this goldsmith «the one I swore I would never return to «, but I was in need of some balls and it was on sale here. Last years pro v1x for 38 bucks! Now I’m not sure it was because of my previous review or it’s been like years, however the staff and service here was nice friendly and actually ask if I needed help! For that and the great, I’m def coming back. For sure I’m losing the box of pro vz this weekend. So I’m gonna need more ballz.

Extremely helpful staff. I worked with Trevor to get fitted for a new set of clubs. He was very knowledgable and thorough making sure I picked the right tools to improve my game. Highly recommended.

I’ve had nothing but really positive experiences at this store. Every time I walk in someone treats me and I get immediate assistance. I was in there today and the manager helped me select a driver shaft and even offered to suggest some alternatives to keep the price down. Did the work onsite while I waited and walked me to the front to make sure everything was handled correctly with the cashier.
Great store, great people, they’ll continue to get my business.

last minute Christmas shopping sales attendant was super helpful! will be returning.

This Golfsmith location is great. I’ve visited this location multiple times, service is great. There is usually a staff member around asking if you need help or asking if you were looking for something in particular. The workers here are kind and courteous. Products seemed well organized and not scattered around. The venue is a little on the small side, but fits the location it’s at. Great team and service here, will return here in the future!

I’m going to go out on a limb here and say this…
— No amount of bright colored golf shirts, plaid golf shorts, wild hats, expensive clubs, and ridiculous technology will make you a better golfer. None of it. You could use grandpa’s 90 year old wooden clubs and if you were patient, practiced, and got lessons from a real pro, you would be a pretty good golfer.
— It ain’t the stuff people… it’s ALL IN THE HIPS!!!
OK, that being said… Golfsmith has a vast array of stuff to «enhance» your game, and make you feel like a pro.
— If your thing is wild colors and patterns, looking like the biggest douche on the course… by all means, embrace it. But, they also have subtle colors, moisture wicking fabrics, and so many choices you’re head will explode. Sales abound, go nuts.
— Golf shoes are a personal preference, there’s all shapes and sizes. I prefer zero-​drop low Puma’s because they blend old-​school, decent grip, and are sans-​spikes so courses don’t get too chewed up… be kind to the grass and it will be kind to your game.
— As for clubs, Golfsmith will do fittings, has a Golf-​Tec shop for video swing analysis, and indoor lesson range. This folks, is NOT cheap, but again… it will help you get consistent and better. On the clubs side, they carry major brands at pretty decent prices… Ping, Taylor-​Made, Cobra, Nike, Cleveland, Callaway, and small selection of used clubs if you’re looking for a bargain. Lots to choose from here, and I recommend if you’re going to golf often and hope to get better, you should get fitted so you’re swinging something right for YOU.
— The parking in this location sucks monkey dong. You’re competing with the restaurants, the office space, and the ArcLight Theatre. There’s a lot but it is usually full, most likely you’ll get parking in the structure and walk a ways… but if you’re buying golf crap, chances are you’re mobile…
— Prices here are decent, sales are always offered, and there are VERY helpful employees to direct you where you need to go…
— There’s also all varieties of accessories and misc thingys… tees, covers, bags, hats, pull carts, grips… all of it…
Enjoy your rounds or your practice. Stay calm. Golf (like love) tastes time, it takes patience, it takes a lot of practice and learning lessons as you go. Nobody is good at it from the hop… unless you’re meant to do it for a living, but then again you wouldn’t be shopping for gear, someone would give it to you for free… we’re all hackers… we all do it for the fun, the time with our buddies, the laughs, and the beer…
ENJOY the game folks… shop for stuff, look good, and try to hit it straight. See you on the course. Even you douchebag guy… go get’em.

Came in to purchase a brand new set plus extras with my fiancé and was literally in the store for 25 min waiting around RIGHT By the employees who were too busy chatting about old jobs they had and what not. We finally did get help and the guy spoke like he was stoned and didn’t give a F. Ugh. Not coming back. Rather go spend 3k at another store where I can actually get service.

I will never go back to this golf store. I came in at 10:00 am last Thursday to replace my Scotty Cameron putter grip. I was told to come back at 3:00pm because the person in charge for installation was not available. The two people that I have talked to were not pleasant at all. Lack of customer service training.
I went to the other Golfsmith store in Cerritos and the people working there are very customer service oriented. Herman, their store manager is excellent.

Store is not as well stocked compared to other outlets. Ample parking. Asked them to order a club which was out of stock. They told me they will but apparently they did not. Called up twice and nothing happened. Gave up and their competitor promptly got me one on the very next day. Quite disappointed with their customer service.

Solid golf shop. Staff was always helpful when I went in. I’m no golf pro but I like the place. RD is my local shop but I still come here sometimes.

My husband has gone in to this particular store 2x and both times he has had horrible customer service. Both times that he has gone in, he was talked to rudely as if he didn’t have the money to purchase the items he was looking at. We find this most unprofessional as no one is required to buy anything unless they are completely satisfied and comfortable with the item. It is very sad that these employees are ruining potential purchases with their snobby and rude attitudes.

The older Asian store manager is a really rude person. I spent over $ 1200 and he was very disrespectful to me and provided me with horrible customer service. The guys on the floor are very helpful. But the two managers are very unpleasant people. I’d never go back here and would strongly recommend you go to Roger Dunn or another place if you’re interested in being taken care of as a customer.

One of my best shopping days ever.
I don’t know what I was watching but I had an inkling to get a plum Nike golf shirt. I drove to Heartwell where I thought I saw a similar shirt, but they were out of my size. My go-​to golf shop is usually Roger Dunn, because they are the closest to me; but I was on the 405 anyway saw I decided to stop by Goflsmith on the way back from the LBC. Plus, I had a coupon.
I walked in and the staff was behind the counter and greeted me. I headed to the apparel section and a staff offered to help me. I told him what I wanted and the size– all of which were in front of me. I was really, really excited. I told him how excited I was that my vision was coming true and he seemed to genuinely be happy fo rme. He agreed with me that it was my lucky day: not only did they have the shirt but also the size AND it was on sale.
I was ready to go but then I decided to look for my favorite ball: Nike’s Power Distance — Soft. I didn’t a box on the table so I asked. They looked for some in the back and found a set.
I presented my $ 10 off coupon (which they distributed at an event; it works!) and my total came to ~$ 31! The shirt that I bought was another 50% off and the balls were also on sale!
As you can tell, I was ridiculously excited. I almost gave up on my shirt, but found them; I also thought that Nike had stopped making my favorite balls. Yet they were both at Goflsmith and on sale. I joked with the guy why I loved the balls– because in addition to the fact that they work for me, they were my initials (PD). He agreed that if there were balls that had TR– his iniials– he might love them too.
I highly recommend Golfsmith. Very helpful staff. Look for a guy whose initials are TR. He’s super awesome.

How can it be that is Haven of Golf only has one previous review? Can you say «Golf Mega super store?»
This place is newer and fresh looking. Lots of selection and retail space to look at and touch the goods! The putting area is bigger than some other golf shops.
Plenty of staff available to answer your deepest golf questions, and two lanes of practice lanes to try out a club. They always have the latest technology, and a wide, comprehensive selection of golf balls for every conceivable situation and/​or skill level.
The used club selection is pretty minimal.
This is a good place for the new golfer to visit and learn more about what set of irons or which driver best matches their needs. Lots of expertise to gain knowledge from.
They also have lots of golf supplies. A few months ago, me and the boyz went out to the desert for an all Golf, all guy, all gourmet trip. The Canadian King of Scotch needed new grips, so after a round of golf, we headed over to the local Golfsmith, grabbed fistfuls of new grips, then sipped premier scotch while we regripped some clubs at his folks’ garage.
The El Segundo Golfsmith has a nice UCLA display, with team goodies that proudly display the UCLA logo (see the picture of «the Boy» next to the UCLA team carry bag).
(They also have have a smallish bargain bin section for that other school from across town… lots of slow-​moving junk available in red and gold)
Lots of parking in the private lot.

This Golf Superstore carries all the major brands, unlike a general sporting goods store, a la Sports Authority, Dick’s, etc. Golfsmith, like the name implies, has everything the golfer could want. Find your irons, drivers, putters, shoes, and golf aids here.
What is awesome about this store? What made me say, «Woohoo! As good as it gets!»?
1) Has the latest and greatest equipment
2) Full service golf repair
3) Onsite lessons via Golftec Instruction — they videotape your swing and analyze why you suck!
4) They have side by side indoor ranges that have computer simulators — this tells you whether you hit it straight down the middle or sliced it 50 yards — plenty of practice clubs to try before you buy
5) Miniature putting range to let you try out the latest putters — if you don’t have steady nerves, the latest and greatest putter isn’t gonna help
6) Service staff that will fit custom fit you for your latest set of clubs
And for all the reasons listed above, I bought my second set of Ping irons to replace my first set purchased some 25 years ago. Bravo, Golfsmith for prying my hard earned bucks from my greedy little fists. Time will tell if these new irons improve my game.

Not the best prices– but best selection of clubs and items around LA area. Worth the drive. They have very well staffed employees that know the game and wont try to sell you on items you dont need.

Was at a «Golf, Wine and Food Event» there in the store last night. (my favorite three things)
They had a selection of Geyser Peak wines, PF Chang’s food (lettuce cups, ahi, pot stickers), a number of things to raffle off, a short lecture and Q&A by Dr. Joe Parent (author of Zen Golf), and great deals on golf equipment.
We also got $ 10 cash cards for Golfsmith and PF Chang’s, 10% off Coupon for Golfsmith, sleeve of golf balls, etc.