Strings N’ Things Music

I went into Strings and Things to have my son’s violin repaired. It had been left in the car and all of the glue melted. I stated that I knew nothing about violins and asked point blank if it was fixable or if I should just buy a new one. I was told they could fix it no problem. I called to make sure it would be ready when I was told. That’s when I was informed that it needed an additional repair. I was surprised that I hadn’t received a phone call about it. I guess they have no problem with their customers showing up and the product not being ready. I let it go, approved the extra repair and showed upon time. When I showed up, they told me the violin needed two more repairs and would never be the same. The guy told me «I wish that your son would be able to play comfortably, but he won’t with this.» In the same conversation he told me he could sell it in his store for $ 150. So, they sell instruments that aren’t good quality??? The guy was not very friendly and was not helpful even when I explained that I came to him as the instrument expert and he should be helpful, not frustrate me. He was offensive and didn’t seem to care if I was happy with the repair or not. Bottom line is I don’t care if I have to order orchestra supplies from France, I will NEVER step foot in this shop again.