Fairmount Podiatry Group

The custom orthotics that they made alleviated my chronic foot condition — so I recommend them on a clinical level. Hopefully they have learned from the negative reviews and are working to improve transparency and communication.

My husband had symptoms of cellulitis. Dr. Fahmie made a house call and prescribed antibiotics. If this had not happened we would have been in the ER. He had to see his internist on Monday. Dr. Fahmie removed his toe nail and allowed the toe to heal. She also prescribed an anitfugal agent for his use. he was seen every three months post op and continued ot recover. It was a positive expereince. Dr. Fahmie is knowledgeable, professional and ehlped him recover. Professionalism is having knowledge and commucanition skills to assit the patient in a rapid and full recovery! Thank you Dr. Fahmie!

I’d like to start by saying I strongly dislike posting negative reviews. I let the first five or so negative experiences/​interactions here slide — because, hey, we’re all human. But after my interaction today — enough is enough.
Poor experience. I was seen for a broken bone in my foot.
I am aware that my insurance covers almost nothing — so from the beginning gently inquired about fees (for example the walking boot, which I was ASSURED would be covered by insurance — and then, as I expected, wasn’t– that cost $ 350). This wasn’t invited by the lady at the front desk, who only continuously urged me to ‘not worry’ about it.
The exams lasted about 30 seconds, and weren’t comprehensive.
When you call the phone number (ON THE BUSINESS CARD) any time besides business hours, somebody answers like it’s a residential phone, then BARKS another number for you to call and «LEAVE A MESSAGE!»
The doctor pushed a ‘natural’ anti-​inflammatory cream at me which I purchased for $ 30 against my better judgement — without explanation.
I requested an additional radiograph of my foot (out of curiosity — for my own purposes to view deformed bones). The image I was given is so dark that almost nothing is visible–
I inquired, hoping to receive at least a partial refund of the $ 58 patient portion it cost to which the front office woman, Carmen said to me «Some x-​rays are darker than others, that’s just the way it is, THANK YOU, goodbye.» (…to my face, mind you).
…I’m a health care provider, expected to expose and interpret (oral) radiographs daily. It’s overexposed, or their developing chemistry is off. Nondiagnostic — but more than that disappointing because I was really excited to see it/​use it to make something cool.
There are more negatives, but this post is already too long.
The POSITIVE: The woman in charge of accounts (who tucked back on the left) was VERY professional, patient, and knowledgeable regarding my bill (the patient portion I was urged ‘not to worry’ about) — which was NOT easy to understand without her direct guidance (apparently due to the software they use, she said). She was the most professional individual I encountered there. Hands down.

It’s true my experience was very limited, but I came away angry. I went to see Dr. Fahmie (it was my first visit) with an ingrown toenail. Without stopping to tell me what she was going to do, she simply dug in with her clippers and – ouch! Bedside manner, none. But really, it’s worse than a question of bedside manner. A doctor should explain what exactly she is going to do, say whether it will hurt or not, and make some attempt to be gentle.
Aside from this, she quickly checked between my toes and told me to apply lotion to my dry heels. She was not particularly communicative and certainly not friendly. This appointment cost me $ 75.

Ending up owing more than you were told upfront happened to me also. They lied to me.

I’ve been to see Dr. Fahmie for feet problems. Everyone who works here is friendly and very nice, which made me feel less badly about my unhealthy feet. Even though Blue Cross weren’t forthright with me about what’s covered by my medical plan and what I have to pay, the billing person here was kind enough to take the time to explain everything to me. And most importantly, she was very willing to work with me on paying off my bill in amounts I can manage. My feet feel better, and my opinions on medical professionals have improved because of the nice people here.