I am a repeat customer of Ken, since 2007. He has restored my kitchen(2x) and floors(2x). Ken gave me an estimate over the phone. He was on time and quoted a fair, reasonable price. He obviously knows his business. He replaced our dirty and broken grout in the kitchen. It looked as if we had an entirely new kitchen installed. When I walked in, I was dazzled by how amazing the kitchen looked. Very professional and friendly. We would hire him again in a heartbeat. Ken at Grout Genie is amazing!