Gibson & Barnes

Sent my helmet in for CEP installation — was told 12 – 14 day turn around for the work to be completed. After a month I called and my work order had been closed but I had not received my helmet. After some research they found my helmet sitting on their shelf. Work still wasn’t completed. Glad I called them on it. I won’t send my helmet to them again. I can’t believe they are held in such high esteem. I won’t make that mistake again. Find someone else to do your helmet mods. These guys don’t deliver.

I have been a customer for years, own several of their leather jackets. All impeccable construction, quality and value for money.
Have purchased several for friends over the years, who rave over them.
Glad they are still very much in business. A great thing in light of what is happening to quality in this country.
Hats Off to Gibson and Barnes.

There haven’t been many times that I have received the type of customer service that I received from Gibson & Barnes. I took my 38 year old leather Navy flight jacket, that I was issued in Flight School to them with hopes they would refurbish it. While it isn’t a service that they normally provide, they took on the challenge because they new how much history and memories I had wearing my Navy G-​1. I could not be more pleased with their work. If I could give them 10 Stars I would. Special thanks to Amanda. I highly recommend anyone looking for a leather jacket or aviation apparel, you won’t be disappointed with G&B.

I’ve purchased six A-​2 aviator leather jackets from G&B. I ordered my first one, two weeks before traveling to England in 1990 to attend the 50^th Anniversary of the Battle of Britain celebration and to visit the American Air Museum in Duxford dedicated to US airmen who fought and died on the bomber campaign in WWII. G&B told me they probably couldn’t finish the jacket in two weeks but they would try their best. The jacket arrived the day before my departure and it added immensely to my enjoyment of the trip.
They stopped doing custom orders due to costly returns but I showed up at their store and they made me a special black lambskin A-​2 which is very sharp looking for a dressier look. I wear it for special occasions. If you want custom features, it’s best to show up at their store in person and inquire during late Spring and early Summer when their business is slow. Also pay cash up front and agree to not return the jacket for any reason — this minimizes their risk of losing money on the sale.
Their workmanship on all six jacets are impeccable; not a loose thread or crooked seam anywhere, unlike a previous jacket I bought from The Cockpit.
Diehard A-​2 reproduction collectors complain that G&B A-​2 jackets aren’t exact copies of actual wartime A-​2 jackets but if you’re like me, happy with a generic A-​2 jacket that is 95% authentic, this is the best deal in A-​2 jackets.

I dont know how this place does business. I ordered 2 flight suits in February 2013 and didnt receive them until the end of March… they were the wrong size… sent them back for an exchange. I’ve been dealing with this one guy who never calls me back. And ships back the exchanged flight suits one at a time without telling me. And then tries to charge me AGAIN for the flight suit… it is almost May and my order is still not complete… February to May for 2 flight suits !!! come on!!! and then double charging… somethings wrong here… their customer service is BAD! If i ever need a flight suit, jacket or any other Aviation related apparel I’m definitley going somewhere else. Their customer service is really that bad… slow and terrible!!!

Wow what a great place to get all of your flight paraphernalia. The store is located in the middle of nowhere but they have done some great work (ie flight suits for Top Gun and Ghostbusters).
I take my transport team out here to get their flight suits fitted and they have always been stellar in customer service. customization is part of their forte as they are very helpful with any special requests. Just a note: it will take quite sometime for them to get it back to you.

A little disappointed. Despite charging high prices, Gibson Barnes won’t support the all volunteer air show at their home airfield each year. Sad. They are the only game in town and profit from all the volunteer work of the pilots and the business they bring in.