Venus Nail & Spa

My friend and I stopped in because it was close. They have great chairs but like another Unilocaler said, they just want to get you out of there. She did a poor paint job on my $ 35 pedicure. I won’t be back.

I had a discount card that was missing one signature and another card that had one signature on it and they wouldn’t let me combine them to get the $ 20 discount. I would agree that the customer service is awful and that I won’t be back. I will also make sure all my friends know not to visit.

I have been going to Venus nails since the day they opened. It was good service. A couple of months ago I went to have my nails filled and the lady said you need a new set. Fine with that until she started ripping the nails off of my nail bed. Any other time I’ve had to have a new set they soaked the nails off.
Thought I would give them another chance and went back. This lady seemed to know what she was doing, I thought this is great. The next visit I went had a new girl. She was not good. She said it would be an extra $ 5.00 to trim my cuticles. Really? Every other place the cuticle trim comes with the manicure. I asked to have my nails soaked off and the owner wasn’t happy. Don’t care, I’m the customer. While I was getting them soaked off with an unhappy owner another lady came in with her daughter and daughters friends. I think a total of 6 young girls getting manis/​pedis. The owner said they gave you the wrong price. He went up to 20.00 each pedi and a few dollars more for the mani. The lady was clearly upset. She said to me, what do I do. This was her daughters birthday party so she payed more than what the OWNER QUOTED. That is so WRONG. I won’t be going back. If he isn’t getting business maybe he needs to stop trying to be GREEDY.

I use to be a big fan of this place. But, the last few times have been terrible. It’s like they want to get you in and out as fast as possible. The pedicures have been terrible with maybe a minute or two of massage (seriously!). I get a pedicure for the massage. I don’t want to pay $ 35 for someone to just paint my nails. I can do that myself. Please, step up your game. You just lost a regular customer.

I went to this salon to get my nails done, and for pedicures, several times when they first opened. The owner was very nice and did a pretty good job on my nails. The pedicures were just ok, not the best I’ve ever had, but acceptable. The last time I went, the owner was impatient and complained the whole time that he wasn’t getting enough customers. He did a sloppy job on my nails just rushing through it. His wife did my pedicure and it was anything but relaxing. She is also impatient and was really rough. I’ve decided to look for somewhere else to go. It’s too much money to spend to have a bad experience.

Went in to get pink and whites and lady told me to get a color. I told her no I want pink and whites and she rolled her eyes.
I’m sorry I thought I was the customer.
Then she would stop and text, or call someone. Not that someone was calling her, she would call them.
Didn’t have any conversation with me.
Every time I asked her to do something she wouldn’t even acknowledge me.
Made my nails bleed, didn’t do a very good job either.
Never would I go here again, I know it was one lady but she ruined it for me.

I LOVE this place! The people are so friendly and do such a good job. I highly recommend Venus Nail Salon!