Kerr Team Real Estate

I saw some previous reviews (from years ago) of Wally and his team and was taken aback. Definitely something not adding up between 2 negative reviews here vs. all of the positive ones I saw on Zillow. So I went to their office in person to check things out. I can see how many folks would confuse Wally’s Guaranteed Sale program with a flipper/​WeBuyHouses type of thing. What I came away understanding is that Wally is guaranteeing a sale, but his offer on a home isn’t likely to be the best one. And that’s what I was looking for. An honest opportunity to get the most amount of money for the home, with a secure fallback plan in case nobody else buys it. I found the people there to be genuine, not just «nice.» Every question I had was answered professionally and quickly.

The home selling process can be a long one and there are lots of things to expect from your realtor. Having sold a home before in VA, it was like night and day between VA and selling in OK.
We chose the Wally Kerr Real Estate Team because we had hoped to take advantage of their buyer pool who qualified for their «Guaranteed Home Sale Program.» RJ came out to meet us and view our property. He gave a great marketing presentation and was very professional. We priced our house right, had it professionally staged and let the Kerr Team take it from there.
I don’t know how other realtors in Norman perform when it comes to selling a house, but here are the reasons why Wally Kerr did not earn 5 stars from us: 1. The day the house was put on the market, I checked quite a few of the marketing sites where they advertise (ie, Zillow, OpenhouseOK, Trulia,
). One had the wrong square footage listed (which is how most people look for houses in OK) and another had the wrong address listed! 2. While there was an all-​cash buyer interested in our house, we communicated our expectation to the Kerr Team of our lowest acceptable number. Rather than negotiate at a higher number and go down, they threw it out right away. The buyer still kept talking to us to go lower, but we had to walk away. 3. We were told that the Kerr Team would transfer our existing home warranty to the new owners. We provided the information needed to them 5 days before the scheduled closing date. It’s now 4 months later and they called me today to let me know this hasn’t been done and that I would need to take care of transferring the policy. 4. We called our Homeowner’s Insurance company to inform them of the house sale on the date of the sale. We asked that they close out our policy and they said the real estate company usually handles this. A few weeks ago, when we went to cancel our auto policy (we moved to HI and they do not insure here), we learned the Homeowner’s policy is also still active.
So, the bottom line is that we paid a premium (the Kerr Team’s commission is 4% for the selling team and 3% for the buying agent, so you are paying 7% instead of the standard 6%) and we could have handled the administrative aspects much better on our own. They justify the extra 1% because of the marketing funds they spend to advertise your home. If it had been advertised correctly, I would be leaving a much better review. Also, for the money spent in commissions, I would have expected a much better flier stand for the front yard. We ended up putting our fliers in the home because the holder was cheap plastic with zip ties anchoring it to the «for sale» sign.
Friendly staff, but I guess my expectations were too high coming from the East Coast.

THIS GUY IS AWFUL! They might have taken my review down on Google Maps I don’t know (can’t sign in to Gmail but should at least be able to read it without signing in). Just proves my point that he is a typicaly slimeball salesman who only sees $$$ when dealing with customers, NOT people!!! This guy will pounce on your to get the sale and then when he finds out you’re looking for a rental property (something that they don’t do), he will in NO way help you with who CAN help you (he’ll tell you to search Google). Lame ass…