Jos A Bank

Terrible. Had a piar of pants rip after a month. Saleman said I had caught them on something which I did not. Asked me if I wanted to buy another pair. I said no and told him I did not catch them on anything. Walked out of the store and threw them in the trash. Went to Nordstroms.

After visiting this Jos. A. Bank, I can confidently say that from now on I will be buying my formal clothing at Men’s Wearhouse.
The sad part is that I was really looking forward to visiting this store. It was Black Friday, I needed some new dress shirts, and Jos. A. Bank’s «doorbuster» deals seemed too good to pass up. However, like other Unilocalers, it was the customer service that truly ruined what could have been a great shopping experience.
All the employees were incredibly snooty and seemed to turn up their noses at every question I posed. When it became clear that I was shopping on a budget and was thus only looking at their most affordable shirts, they seemed less willing to help, and what little warmth they had completely disappeared.
The worst part, though, was that they shamed me when I wanted to try on a number of dress shirts in the dressing room. Each shirt was pinned to a cardboard backing and plastic supports to hold the shape of the shirt. Not only did the employees aggressively insist that they unpin each shirt, but they also condescendingly berated me for wanting to try on more than one shirt at once. One employee muttered under his breath that they don’t want people trying on shirts they won’t eventually buy. «It takes a lot of work to re-​pin the shirts,» he stated, «plus, it’s unsanitary for multiple people to put on these shirts.»
Needless to say, I was insulted by the attitude of the employees. But what pushed me over the edge was the continued stares and glares after my dressing room «incident», prompting me to believe the store was worried I would cause further «commotion» in their tightly-​controlled dressier shop.
I left with no intention of ever coming back. Since then, I’ve visited a number of Men’s Wearhouse stores where I was treated with respect and dignity, and — what do you know — I found myself far more open to buy shirts from them. Ironically, Men’s Wearhouse recently bought Jos. A. Bank, so one can only hope the culture change comes with it.
All said and done, do yourself a favor and pass up on Jos. A. Bank.

Erik has always been helpful when I’m in and call to make sure he is available when I want to stop in. When he isn’t available Peter has always been awesome too!
The styles are classic, and fit many different types of guys. If the tailoring wasn’t perfect the first time they were quick to fix it. I’ve found suits, pants and shirts in the store and also had them order items too.
No one has ever been pushy, salesy or pretentious. If you appreciate clothing that isn’t off the rack (they do have some of those items for those with the perfect builds) then they are worth checking you.

I would never buy from Jos A Bank. I stopped in there with the intent to buy a couple of suits for work. The only time I was approached, was when I was near a suit that had chalk marks on it. I was told not to touch it. I was the only one in the store and not one of the 4 sales people on the floor asked if they could help me. I went to Macy’s and bought my 2 suits there. The person that helped me at Macy’s was excellent.

Where to start…
If you’re thinking about renting a few suits from here for an up coming wedding, DON’T.
Nothing. But. Problems… First, their customer service is as slow as dialup connection. Second, their computer system seems to be a sophisticated compilation of carrier pigeons and stone tablets. And third, no one knew what they were doing! After weeks of miss-​matched orders and payments, an Assistant Manager at the Eden Prairie location stepped up and fixed everyone else’s mistakes. If you can be guaranteed you only work with him than maybe (just maybe) it would be worth going through Jos. A Bank… Otherwise STAY CLEAR.

I recently visited the Edina Jos A Bank store to purchase suits. I decided to try there because of their commercials regarding three suits for the price of one. I was pleasently surprised by the quality of the suits, the prices, the service, and the tailoring. They were not pushy, didn’t try to upsell or sell shirts, ties, etc. The tailoring was perfect, they shipped the suits to Rochester at no charge. I wear suits every day (even though I hate them) and appreciated them listening to how I wear my pants.

Went there because I heard of the special $ 500 suits for $ 127 and $ 795 suits for $ 197 they also had a lot of $ 1000 suits for $ 795. Well they have some nice stuff but the cheap stuff is cheap. They try to get you to buy the most expensive stuff in the store by telling you its only a little more then trying to mark it down. I would go to the Foursome or even Macy’s before I would get a suit there again. The best part was the guy says to me, Everyone comes in saying they are going to lose a couple of pounds and then tells me to get a suit with fat man pants. They offer a new size to its called Portly why not just call them fat man suits =) and the kicker is my friend I went with wears big man suits and they didn’t have any in his size 58 Reg is as high as they go. But I did get my plain black suit for a solid price, now I just have to get it altered some where else because they were 2 weeks out on any alterations.