European Wax Center

I am writing this review to get the word out there that this company is stealing from me and not willing to work with me on issuing a refund for a wax package I purchased. Due to medical reasons I can no longer continue with waxes and requested a refund by which I was told they would not honor. They instead said I could use it towards products but unfortunately since I can no longer wax that’s not an option. Oh and I could have someone buy it off me but I told them I don’t know anyone. Their response was it had been too long since I purchased the pass to even consider a refund. I used to recommend the EWC to people but after this experience will never again.

Leena is fantastic! She had been my favorite so far!!! I love how she is informative and polite.
I only see her now and highly recommend her.

Had my first ever waxing at the Calhoun store and it was great. Virtually painless. No one offered a free first time visit which I now see offered on their website so I spent around $ 250.00 for the waxing and made a purchase of Serum, Body wash and a jar of exfoliating cream for my wife. Very satisfied. After about 3 weeks before heading out on vacation I decided to go back for a second one and tried the Edina location because Calhoun could not get me in right away and Edina is closer to my home. This time it was painful and I developed a rash on my chest and stomach which lasted a few days. My wife also noticed I still had hair in spots and I had blue dots here and there from the wax. When I got back into town I called the store and the associate listened to my issues and said a manager would call back in 24 to 48 hours. The manager called back 3 days later and after I explained my issues offered a $ 28.00 store credit after I had paid $ 150.00 for the waxing and purchased another bottle of Serum! She also said the associate that did the waxing was no longer with the company. The manager seemed annoyed for having to talk to me. Very unfriendly to say the least. I will never go back to the Edina location again and am still considering whether or not I will try the Calhoun store if that is the way this company handles their customer service.

I’ve been having my legs and bikini area waxed for the last few years at various salons in the area and I highly recommend the Edina EWC.
Lana waxed me last and she did an amazing job on my lower legs. She was thorough, professional and efficient. What’s not to like?
Thanks, Lana. I’ll be back!

Quick, thorough, and your first visit is FREE :) I’m definitely going back!

10/​30/​2014
This was my first and my last visit to this place. I went for a brazillian, I told K. to leave a strip, (I actually told her twice to be sure to leave a strip). I left the place nearly bald! She left maybe 10 hairs. I have had many, many waxings before and have never left bald. And this one hurt like hell. She kept adding more wax on top of wax, and finally she just yanked it all off. It was terrible. I would never recommend this place to anyone. What a terrible experience. I am just glad I didn’t have her do my eyebrows. A bald nether land will grow back, eyebrows Not so much.

Called to schedule an appointment with Leena and I found out she no longer works here. I’m SO sad! I initially requested her at the Eden Prairie location because other people wrote such high reviews about her on Unilocal.She switched locations to Edina and I started seeing her there for my services (even tho the EP location was way more convenient). She was so fantastic and let’s be serious gals, we know how hard it is to find a good esthetician! If any one know where she switched jobs please let me know! I’ll keep updating my posts if I find out new information!

I have never, ever had results like this after getting my eyebrows waxed. I have very sensitive skin, and every time I’ve gotten my eyebrows done, I’ve had to use neosporin for days after to heal scabs and areas of skin that have basically been removed. Here, perfection! They use a little bit different wax that turns into it’s own strip, and it’s much more gentle than the wax+strip that other places rub into your brow with all their might multiple times. It hurts MUCH less than the traditional wax+strip method as well (probably because they aren’t pulling off SKIN with your hair). It was quick and I was hardly even red afterwards, amazing! Highly recommended for sensitive skin. Also, your first visit is legitimately free, you can’t beat that. Go online and sign up for your first wax (make sure it’s one of the free ones available on the list, you can’t get $ 150 worth of free waxing) and just bring in your ID to your appointment.

I had Leena Kalair do a bikini and eye brow wax on me when I was visiting and the experience was wonderful. Would recommend her any day of the week to wax!