After 49 years of dealing with services and products for the house, we must say that we have never encountered a company like AGS that puts customer satisfaction above everything. The quality, workmanship, pricing and SATISFACTION was beyond expectations. Staff and owners were some of the nicest people we have ever dealt with. We have recommended AGS to and will continue to do so to friends and Family. Some of them have already used them. Once again thanks for everything, Janie and Frank Eufemia
Brian H.
Place rating: 1 Reisterstown, MD
My wife and I used Advanced Granite Solutions as part of a kitchen remodel. The installer, Mike, had a nasty disposition and ruined a $ 40,000 kitchen remodel with horrible placement of the granite. The granite top where it meets the left side of the oven is almost 1″ wide. As it gets closer to the wall it is so tight that the granite rubs against the side of the oven. The uneven cut has created a gap so that food falls between the oven and base kitchen cabinet, requiring us to completely pull out the oven to retrieve the dropped items and clean. AVOID this company and find a competent installer.
Harper K.
Place rating: 5 Baltimore, MD
AGS makes purchasing granite quick and easy. Their showroom is stocked well, and scheduling our installation was a breeze. We purchased our new undermount sink from them too, which was less costly than any other big-box hardware store options or online comparisons. The installation men and plumber were knowledgeable and friendly. We would recommend AGS to others, and we’d return again!
Chris S.
Place rating: 1 Washington, DC
During the planning and scheduling of my granite install AGS staff was professional and very responsive. However, after the install the workers left my house a mess. They dinged walls, left debris and trash all over my floors, appliances, walls and counters. Everything in the house and garage was covered with residue. My house was clean before they came but when they left it looked like a construction workshop and they left my garage a mess. I called the company and they advised they could put in a service call for someone to come back and clean the mess that was left but it would be over a week later so of course I can’t wait that long to clean my house. I will never use or recommend this company.
Miss Z.
Place rating: 1 Burtonsville, MD
Ripoff report! We thought we’d like to hire Advanced Granite to do our kitchen countertops because they seemed very professional. We knew that the granite color we wanted was basic, and considered«group A» — the lowest priced color. We had measured dimensions and drawing worked up, and got quotes from several companies. Advanced Granite was actually on the lower end. So, we drove an hour to their showroom to start the process. Once there we found out that unlike all the other places we had quotes from, our color, Steel Gray, was put into their«group B». This made their quote go up $ 325. Then when I saw their square footage estimate, I realized that they had miscalculated our dimensions. Where one dimension was clearly 35″ on all of our plans, they had written it down as 25″… that error led them to think our project was 4 square feet less than it actually was. They refused to honor their original estimate, even though it was their error, and this added another $ 160 to the quote. We were told by the female salesperson that if we brought them a quote from one of the other granite companies showing that Silver Pearl(Steel Gray) was considered a «group A» granite they would at least let us have their«group A» price for it. After getting them the other quote, the manager said that he would NOT put their steel gray into the«group A» category because obviously the other companies have sub-par granite from China and they have premium granite slabs. Steel Gray granite comes from India, as colors of granite are based on their geological location. There is no Steel Gray from China. He was obviously trying to scare us with lies into thinking any lower prices meant the granite was of a lower quality. Of course, we are going with one of the other companies.