Cochran Jas F MD

I believe this physician does not even deserve one, star, but that is the least I could chose.
DX: Hx Migraines; Hashi
Yesterday, I went to see this Dr at the recommendation of another Ophthalmologist in the area that was booked and unable to see me as a new patient. This office scheduled me for that morning. I go in, and it’s typical across the board. Nothing special, but not a bad setting either. The staff was pleasant and I about 20 minutes before a staff member (who did not introduce herself or identify her position there), took me into a room to get the medical hx, all very normal stuff, then I was taken back to an exam room, where I waited approx 40 min for the Dr. During my wait and given I was on my 4^th day of a Migraine (longest for me to date) and extremely painful eye pressure, I turned the light off and patiently waited, and waited.
When the doctor entered he walked towards me, and I being a respectful woman, extended my hand for what I expected was an introduction by the Dr. That never happened, so I withdrew my gesture. I was greeted with the Dr (looking disheveled and a very very bad tupee on) getting about 6−8″ in from and said curtly «I cannot examine you with the light off. I was a little taken back by his lack of personality and his comment, but replied «No problem, I just have a migraine so I turned it off while I waited». I then asked about parking in the area as I only put enough in the meter for one hour and I believe I was well beyond that time. He asked «What? Do you want a quarter?» I knew now, this guy had a beef and I was not going to figure out what it was, so I sternly replied «I have my own quarters and no, I am more concerned about the parking ticket.
Needless to say, he turned the light on, came back and read out loud what his assistant had previously written regarding my statement, which I confirmed was accurate, all while keeping my head resting on my hands. He said «If you want me to treat you then answer my questions.» I looked up and an assistant came in, again, not identifying herself or her position, but she sat down. I was very confused. I said, «I am not sure what the problem is, but I am trying to answer you the best I can?» He said «do you wear contacts?» I replied «yes» he asked if I was wearing them, I said «Yes», and put my head back down. He then apparently asked what brand but I could not make it out so, as a question (as I would say to anyone if I do not understand them) I replied «I’m Sorry» and he bucks up and said «I cannot treat you if you are going to be condescending and not answer my questions!!» I said «I was responding with a question and said «I’m sorry, as if to imply I need you to repeat yourself» I did not understand the question. I wear contacts, (gave rx) and glasses although the glasses are not my current RX but a year or so old, I am not sure how to respond to you.» He assistant restated my answer «So you wear contacts and glasses, but what you wore in is not the most current rx?» Yes, I confirmed.
He then asked why I am being so difficult and why I can’t simply answer a question. I then became very upset and said «I am not sure what the problem is or how we start over but I can tell you, I have had a migraine for 4 days, my head feels like it is in a vice and my eyes feel like someone is pushing them into my head. If I am not responding in the tone you expect, you will have to bear with me as I am not feeling well and in a great deal of pain here.»
He simply replied «Ok, let’s start over. Why don’t you just tell me how to treat you?» I looked at him in bewilderment and his assistant and said «What? This is F-​ing ridiculous! I am leaving and contacting my insurance company». He boasted «This appointment is over.» and I stormed out of the room, went to my car (no parking tix) and immediately called my insurance company to file a Quality of Care grievance.
I was a clinician for 12 years in the medical field. I would never work for such a Dr nor can I imagine such a Dr being out there. However, this individual is 75, years beyond retirement with a very unkempt look about him and that, whatever that he keeps on his head was by far the worst accessory to looking professional I have ever seen.
Needless to say, I am now seeing a Neuro Ophthalmologist tomorrow and look forward to feeling well.