ennio salvatore salon

I have been a regular for several years now. Best service and great staff. I went to them several yrs back when Bubbles in KOP
Massacred my long hair with waves that were horrible. I was in tears. Ennios, the owner, was great and so kind. It took 3 stylist but I went home feeling great. I have been going to them since. Staff is great but now I go to Michelle. She is great and takes pride in her work. The best part that they are so flexible with scheduling and work with me as needed.

I also went here with a Groupon deal. I completely agree that the customer service is horrible. I was told by my stylist Stephania that I would have to help her by handing her the foils for my highlights as she went. I should have said no, but was afraid she would mess up my hair! She seemed to get impatient if I would not get the foil in time. She also left me without saying how long I would need, no water or magazine offer. There was also little to no small talk, no making you feel welcome at all.
I would expect to help out if say a friend was doing my hair in my home, but at a salon like this, it seems professionalism is not something they pride themselves on. And if they continue that they should give you a discount for helping do your own hair!

I went to the salon for the second time today. I was not happy the first time with the cut but I decided a second try before not going back. There was a personnel issue today while I was in the salon which was totally unprofessional. I was uncomfortable as well as my stylist. I am not sure if I like the haircut until I wash it and do it myself. You know you can’t tell until you do it. The staff is extremely quiet and the first time I went, there were no introductions, what other services they provide, etc.

I have been a loyal client to Blue Hair Studio (still LOVE LOVE LOVE THEM) — but when a Groupon Coupon came up for Ennio Salvatore Salon — I thought, eh, why not? I have long hair, they really can’t screw it up. The economy is tight and Blue is almost an hour away from my house. So I scooped up the Groupon (35.00 for cut, blowout, express Keratin treatment). Then, since the world is going to be ending on Dec 21^st — I decided to go from long to short and then thought I was CRAZY to trust someone I’d never met before to do the deed. But what the heck — it’s just hair, it will grow back (and if the world ends Dec 21^st, it won’t matter!). Anyway, so I showed up armed with like 25 photos of how I «maybe» wanted my haircut (yep, I’m one of those annoying clients!) and Stefanie listened and added some input and within 20 minutes, I went from long to short and flirty and LOVED IT. Stefanie wasn’t chatty — which for me, is great. There studio is situated on the corner of Germantown Pike and is quite small. There is a very small parking lot, but you can easily park on the side of the street (which I did.) The atmosphere was relaxed and simple. It is not close to my house, but I used the new 202 expressway and was there in 20 minutes. Some salons make you feel like family when you walk in (Blue does this, but I have been going to them for almost 8 years) — but I didn’t get that when I walked in. It may have been a busy day, or perhaps they aren’t overly friendly. This didn’t matter to me, but if you’re one of those people who really likes to be coddled at the hair salon — this could be off putting (it was my first trip though, so, like I said, it may have just been an off day.).
The bottom line — Stefanie gave me a GREAT CUT, and I haven’t been this short for… I can’t even remember — and I’m totally thrilled with it. I’d recommend and will be going back to Stefanie. Glad I threw caution to the wind and snapped up the Groupon Coupon — sometimes it’s a crap shoot — but this time it was a bulls eye!
Update: I did go back for a second visit because they offered me the same deal if I re-​booked that day. That being said — I had to call the salon the week of my visit and one time the phone simply rang (it was 3pm on a Wednesday — they should have been opened) I finally hung up and called back, and then someone answered after many rings and I was put on hold and ended up hanging up after 5 minutes. I gave up calling and then called the next day and was able to get through. Though Stefanie is nice and does a good job cutting hair, the regular cost is as much as my old place (Blue Hair Studio) and the building lacks the warmth of my old place. The positive is that there isn’t a separate shampoo person (which saves 5 bucks) but for me, my old place — though it is a long drive — succeeds wildly in every area: large waiting area, fabulous friendly warm employees, complimentary muffins and coffee for munching (it’s a sweet touch!). So while it was good for me to «go out of my comfort zone» and try something new, I’d be a fool to not return to the place where hair cuts/​styling are the same in price but far outshines Ennio Salvatore’s when it comes to atmosphere, attention to detail, and making the customer feel extremely welcome (and the staff is super talented!). It’s a really tough economy and every bit counts, which is why since the regular cost is comparable, I’ll definitely be returning to Blue.

I just can’t imagine trusting anyone else with my hair. There are plenty of top rated salons in Philadelphia (where I live) and yet I drive 35 minutes for quality that I have come to rely for the last ten years! You will not be disappointed.

I went because of a Groupon but I have to say while the stylist did a good job with my hair, the customer service was down right horrible. I had color done and she left me to sit there staring at the walls. She never offered me a magazine, glass of water, nothing. She also finished applying the color and just up and walked away without letting me know how long it would need to stay on before rinisng. I’m sorry, but if I’m paying good money getting a service performed you could at least offer me a magazine before wondering off.