Chipotle Mexican Grill

Sometimes I feel like the staff is tired and sad. But chipotle is always tasty! Good corn salsa

Bathroom has no toilet paper, paper towels all over floors, trash everywhere. This is so sloppy for a Chipotle.

This is my first review and i signed up with Unilocal for just this review, Chipotle you are an amazing restaurant BUT you are dangerously close to losing my business entirely, the staff here is unprofessional, lazy and unclean.
The restaurant is always in a state of filth, tables are never bussed, there is frequently no ice in the machine and they take a very long time to replenish it. They usually are out of food like guac and have no explanation why they are out. When I visited yesterday which keep in mind is a Friday around 5 pm in a college town the line was unsurprisingly long BUT the line was no moving, line staff were chatting not conversing with customers. They informed the line they were out of chicken, guac lettuce and when i finally got up to the counter they had no cheese.
I have tried to overlook this places flaws the past two months and ive had similar experiences in those other cases where i visit this place about 1 – 2 times a week but your ineptitude has forced my hand, i will boycott you until you remove these terrible people from your establishment, no one there takes any pride in what they do and it shows.
No chips, no ice, no chicken, no lettuce, no cheese… No business

Nothing has changed since my last review. Same guy on the line «shooting hoops». This time he was drawing on his hand with a marker, and serenading the sour cream spoon. Ended up chatting with others in line who were just as fed up with the slow service of this Chipotle. As soon as the ding dong’s shift was over the line miraculously started to move again. I overheard staff complain about this staff member as well. I also heard the manager on duty ask the workers if they would like to close early. They were out of guacamole tonight. I noticed there were two big catering boxes which apparently the person who ordered it never came to pick it up. My guess is they were too slow. What a freaking joke.
Please send any comments/​concerns to chipotle’s customer service. This was not particularly an easy link to find on the website.

Normally i love chipolte but today i walked out. There was a huge line and the employees were busier talking than helping customers. Love your food… not so much your service.

The only reason this isn’t a 5 star review is because there was a lengthy wait but that is to be expected being right next to campus.
My man Curtis (guy with the Mohawk dreads) was a perfect example of positive flow. By the time the customers got to the front of the line he was talking with each and every person not as them being a customer but a friend. Just seemed like a great guy who was reflecting the core values in which chipotle wants to represent. I appreciate you Curtis! The burrito was killer!

Used to come here all the time last year. The new management can care less about the cleanliness of the restaurant and their customers. the place is absolutely filthy. No one cleans the tables, the floors, or the counters behind the glass where he food is. Its very very unappetizing. I went in 2 days ago and the lady woouldnt make me a quesadilla because the line was «too long». I asked the manager and he said that was never a rule. Being a crazy chipotle fan, this place made me hate it

I’m probably here 3 times a week. Non gmo and vegan options the line usually isn’t too long and the food is always fresh

I come here everyday I work from my office in East Lansing for lunch. I love it, the food is amazing, the employees are super friendly and know my order, the manager is awesome and appreciates his customers and the restaurant is always clean. This is the Chipotle location that made me love Chipotle.

My favorite are carnita’s. Whether on a taco, burrito or just a bowl carnitas are always tasty and the meat is tender. I’ve been there when it’s been busy and when things are not and each time when ordering the staff has been pleasant and giving me the attention in order to complete my order the way I want.

I love Chipotle. Chipotle is my life.

Hey, it’s Chipotle! You know exactly what you’re going to get here, which is what we all like about it. Chicken burrito bowl with brown rice, black beans, fajita vegetables, cheese, lettuce, and a mix of salsas. Reliable, pretty darn good, and cheap. Go light on the rice if you’re trying to get the healthiest lunch possible, since that adds up in the calorie/​carb department. They’re always willing to customize a bit and add a little more or less of something to suit you. I miss Chipotle when I’m abroad, there’s nothing just like it!

What is there to say besides it’s a great food in a great college town, for the students who are in a hurry or want to hang out and enjoy themselves. Fresh ingredients that is above fast food-​level quality. It’s like any other Chipotle location in essence.

It’s another Chipotle location. Nothing separates this location from the rest, aside from the fact that this place actually wrapped our burritos in record time so that when it came time to eat, it was still PIPING HOT. :) For that reason alone, 4 stars.
Staff could be friendlier and more vibrant, but that’s just being picky. It’s fast casual, and at least, this location exemplifies it. :)

I love Chipotle, it has by far the best ingredients around, and the quesadilla I always order it fantastic. The staff is pretty awesome and you never have to wait long (even so, its worth it) even when there is a mile long line. I am not ashamed to say that i would probably eat here everyday given the chance, quite frankly it is just spectacular. however, the last two times I have gone, they did not have any salad dressing prepared :(. I have found that the combo of flavors when one mixes the quesadilla with sour cream and salad dressing, is basically a mouth explosion of wonderfulness.

Let’s pretend that you an alien who has taken human form in order to interact with — and learn from — our species. Firstly: Welcome! Secondly: Food. You’re going to have to eat some food to fit in, or else it’s going to look weird.
In fact, it might not be long before you end up at a place called Chipotle. Don’t try to pronounce it yet; you’re probably with some others who will speak the name first, and it’s better to just pronounce it in the local twang than try to come up with something more accurate to come off all pretentious. You’re trying to *avoid* detection, right?
Burrito? What’s a burrito? This is just the kind of thing you should not be asking your human companions. Okay, we’ll take it slow here. Have you come across bread yet? I mean, bread is only a little more ubiquitous than Chipotle these days.
If you took some bread and rolled it out really thin — in a bit circle — that’s kind of how you can look at a tortilla. Oversimplified? Yeah, a little. But you’re the one that didn’t know what a burrito was. I think you need simple.
Now, you take this big tortilla and toss a bunch of protein and starches and fats on it (well, you don’t, someone else does) and then roll it up (again, someone else is going to do this part) so that you have a big tube of food for you to eat. The tortilla is (ostensibly) there to keep everything from falling out all over your hands.
The foil also backs up that role. Oh yeah, DON’T EAT THE FOIL. The whole thing is wrapped in foil (it’s the shiny stuff) — if you’ve already taken a bite of it you might as well find a new group of humans to hang out with, as you’ve more than likely blown your cover. Probably didn’t taste that good, either, but that’s not really the restaurant’s fault, so we can’t really hold it against them. You should peel the foil back slowly as you eat, as it will provide (perhaps only slightly) more support in the war to keep your tortilla intact.
Okay, so you’ve finished your burrito. Did you get enough napkins? Probably not — I guess I should have pointed that out earlier. Did you try any of the tabasco sauces by the napkins? You can bring them to your table and return them when you’re done. I recommend the chipotle flavored sauce. No, it isn’t flavored like the restaurant in some sort of weird meta-​flavoring debacle — it’s a chile.
Pretty good, right? These places are all over, and in terms of menu they are all very highly standardized. You’re not going to find surprises if you start visiting Chipotle in other states. Why? I’m not sure, aren’t they owned by Coke or McDonalds or something? I’m pretty sure it’s one of them, but I could be wrong. THAT’S NOT THAT IMPORTANT.
What is important is that you — or those that you are responsible for training upon your return to your homeworld/​starship/​battle fleet — can now be dropped into almost any American city of reasonable size and not have to worry about sustenance. And who knows — after all of you guys and gals have lived on Chipotle for a few months you might not even feel like invading us any more. Personally, I would suggest using us as a backwater tourist attraction. Just throw up some neon signs and billboards on the far side of the moon and sit back and relax. And maybe grab another burrito? Just a thought.
EXTRA: My recommendation if you’re looking at the menu with no idea what to get would be a burrito bowl (ask for the tortilla on the side) with rice, black beans, chicken, medium salsa, pico de gallo, corn salsa, and cheese, followed up with a good coating of chipotle tabasco sauce. Stir, place some into tortilla, fold and eat. Presto, you probably have some left in the bowl for leftovers!

My first encounter with Chipotle was due to this place opening up on Grand River.
Club Chipotle as many would call it. Music was always blaring in the alleyway and it was very disturbing. Then, I found out that there were so many complaints that they had to tune it down to a reasonable volume.
I would get the chips and guacamole dip. YUM. The Chicken tacos work well as the main dish. THey use real chicken pieces so you know you can’t do wrong with that. The guacamole dip was so GOOD! Fresh avocado always makes any guacamole dip taste great.
Recently found out that the BF loves Chipotle… We not live down the street from one.

This Chipotle has a special place in my heart. I met the old manager here (not old as in age, but old as in she has moved on) and she was very sweet to me. I was doing an assignment for a food class and needed her to produce every ingredient that went into my Chipotle burrito. She not only obliged, but was very friendly about it and I think maybe even a little flirty… ?
Maybe I’m just reading into this because, though a woman older than my ripe 22 years, she is quite attractive and I think I was affected by this. I wanted to build up the courage to ask for her ingredients, but alas that courage never came.
Serendipitously, when I moved to Ann Arbor to attend the University of Michigan Law School, she too moved to Ann Arbor, to manage the brand new Chipotle there. I see her now and again, and we trade winks. Or am I the only one winking? I will probably never know, blinded by love and an above-​average sized bosom, not to mention an adorable high pony tail. But I feel like something here is meant to be. She remembers me, but I hope she doesn’t remember that I was a vegetarian in East Lansing and no longer am. I still feel a tinge of guilt when I ask for the Barbacoa or Carnitas, but I know that she will deliver. It’s in her job description.
The food here, by the way, is good, just like any Chipotle, and will definitely fill you up like a brick.

Chipotle! What else is there to say?
The service at this location has always been great, and I hope it stays that way.

By far, the best thing that has happened to me in Michigan.
Granted, I was the only person in line, service was great —- fast and speedy —- to the point — no bullshit.
My burrito was tasty —- filled with nice, warm, meaty goodness!
And it’s so clean here.