Hampton Inn & suites

First time staying here very clean bathrooms are very clean servers there are very nice had breakfast every morning was a really good breakfast joint myself stay would’ve group 10 we had a great time I would recommend this place to anyone

Clean, cozy rooms, friendly staff and free breakfast. I spend four days for a seminar, and really felt at home. Restaurants relatively close, but not on the property (thus the four out of five stars). Delivery from nearby restaurants is possible.

I am a diamond member snd NEVER would i stay here again. Not One person here understands service.
1 check in — front desk staff in phone waited 5 min before i was acknowledged… Not helped dimply acknowledged.
2. Room reeked of smoke mind you its a smoke free hotel. Was told theres nothing they can do about it.
3. Walk to restaurants is not do safe.
4. Business center is hot as heck… One cannot print attachments. Front desk didn’t offer to print it for me. Sad. AND it stores your personal info do be sure to log out of entire machine.
5. Back to me room lying in bed smelling smoke in my room!!!. Front desk person (new one) hot snippy with me and no apologies/​no nothing. How can they care nor do anything? This is illegal snd s lawsuit waiting to happen if something happens. Hilton should disown this absolutely disgraceful property.

I have stayed here before. It is convenient to Hartford and cheaper than other comparable hotels in the same area. Breakfast is good. Front desk staff is very nice. Room and hotel are clean. It is exactly what you would hope for in a Hampton Inn.

My husband and I wen to Hartford for a wedding. We drove from Columbus, OH. We were so happy to finally reach our destination and it was quickly ruined by the rude young ladies at the front desk. They couldn’t find our reservation and had the nerve to be annoyed w/​us. Eventually they were able to find it, they checked us in gave us the room key told us our room number and that was it. No enjoy your stay, they didn’t let us know breakfast timeframe. I generally only stay at Hampton Inn and I’m use to a much more warm inviting feel. They were just two young adults hanging out & came off as we were interrupting by forcing them to do their job! I doubt if I’ll ever go back to Hartford, but if for some strange random reason I do, I will not stay here!

The room was just okay, but the other guests completely ruined this experience (which I admit is probably unfair to the hotel, but this is an honest review of our experience at this hotel on Saturday night, September 20^th, 2015).
We got in fairly late and wanted to get our luggage to our room right away. There were children/​pre-​teens/​teenagers all throughout the lobby blocking our way to the elevators. Like I said… we were getting in late, so their noisiness wasn’t helping either. Please keep in mind, we are in our 20s. We aren’t old, grumpy people. We are reasonably young and sprightly, but this was ridiculous.
We slept pretty well. Room was decent, so we can’t give a mean review because the accommodations were sufficient.
We also partially chose this hotel because it had breakfast included. However, we were unable to enjoy breakfast because there were children & pre-​teens EVERYWHERE and no food available. All the hot food serving dishes were completely empty and you couldn’t even get to them if they weren’t. And none of the staff appeared to be making any effort to refill the food. So… we left and went to Burger King.

Call the hotel to take advantage of the excellent discount rate if you’re planning to visit the Mark Twain House when you’re in Hartford. We only stayed one night, but this hotel appears to offer all the plusses of a typical Hampton Inn. We received good customer service, because when we arrived very late at night and were assigned to a room with a broken toilet, the front desk clerk resolved the situation immediately and cheerfully, and even upgraded us to a suite.

I travel a lot for work, and usually stay in Hilton brand hotels. This has to be one of the nicest Hampton Inns I have stayed in. It fact, it probably rivals some of Hilton’s «nicer» brands. It is located off a quiet street in a residential area, so you don’t have to worry about trying to sleep while trucks are downshifting on a nearby highway. The gym, while small, has a decent amount of equipment. While there is no restaurant in the hotel (typical of Hamptons) they do offer free breakfast in the morning and free popcorn and cookies at night.

My teenager daughters and I stayed here for one night 6÷26−6÷27÷15.
The purpose for our trip was that we are from NH and were going to see Fall Out Boy on the Boys of Zummer tour at the Xfinity Theater and didn’t want to drive all the way back home once the show was done.
When you walk in you can see that the lobby area is tastefully decorated and there is coffee available ²⁴⁄₇ in eyesight. To the right of the lobby is a large sitting area where they offer free HOT continental breakfast each morning.
Check in is at 3pm. We arrived at 3pm (I’m a punctual person, what can I say?). The front desk told us that our room was not ready yet. They contacted the maid service and relayed to me that our room wouldn’t be ready «for awhile» and so they gave us a different room instead. They were very friendly and helpful.
We got up to our room and the door handle gave us some trouble, but I thought it might be user error. Turns out later we couldn’t get the door to open at all. The front desk had a maintenance man come and help us. He said that some of the doors there are tricky and you need to pull the handle UP instead of push down. And he urged me to remind the front desk that the door handles need to be repaired. After we knew the «trick» to opening it we didn’t have another issue with it.
The room was smaller than I thought it would be. The photos I’ve seen showed a bigger space between walls and beds. The bathroom was nice and large and the beds were very comfortable and clean. We were on the 5^th floor and had a view of the river, which was nice. And for the time that we spent in the room it was quiet.
Once settled in we drove around the city a little bit and stopped to grab a bite before the show at Corey’s Catsup & Mustard in Manchester (see other review of that place… SO GOOD). Once we were good and stuffed we came back to the hotel. We decided to go for a quick swim. The pool was your basic indoor pool. Water was a little cool for me, despite it being ‘heated’. But I’m always cold. There was a large family in the pool already (about 6 kids and 1 adult who was sitting on a lounge chair on her phone). There was a lot of splashing and it was very loud. We ended up having to hang out at the deeper end of the pool to avoid getting splashed and we ended up leaving the pool within 15 minutes because it just wan’t relaxing at all to us.
We left the hotel to go to the show and was very, very happy to find that we were about 5 minutes from the venue. We had Premier Parking so we were in and out of the venue super fast. And even with the departing traffic after the show we were back to our room at the hotel within 15 – 20 minutes.
In the morning before starting our long 3 hour trip home we ate at the continental breakfast buffet. It was actually VERY good! There were western omelettes, french toast sticks, a make your own waffle-​station, cereal, fruit, oatmeal, muffins, bagels, croissants, toast, yogurt, juice, coffee, and milk. A wide selection for anyone’s needs. Personally, I had the omelette with a croissant and coffee. All very good.
Check out was a breeze. Handed in the room keys and done.
If we ever go to another event there I will absolutely be booking this hotel again. Very, very happy with the accommodations and the staff.

We didn’t stay overnight but we spent two days at a seminar in the hotel. The lobby, restroom and conference room were all spotless. The staff was constantly cleaning and picking up. Most important, the front desk staff were all very kind and accommodating (especially Everny). I would definitely recommend this hotel to a friend.

Pretty average hotel. Not bad, your basic layout of all Hampton rooms, the office room is very small. Management is less than desirable but the staff was very nice. Clean pool, clean workout room. No hot tub. The customer service rep, Katie, is very friendly and always has a smile.

Hot food, cold drinks, courteous staff. Bartender on top of service bar as well as the counter customers. Manager present and attentive. Chef Greene would recommend.

I stayed here on the way to Boston from St Louis and it was a very pleasant stay! The room was just perfect. I would stay here again when I get a chance to visit Hartford again!

Hotel itself was very nice, above average rooms, nice breakfast, reliable free wifi. The staff was friendly and very accommodating. Neighborhood was just parking lots, no commercial businesses, not even a bodega. Hotel does not have a shuttle and really needs one. 15 minute walk to downtown Hartford and convention center, ok on a nice day but problematic at other times. Get a shuttle, please.

I loved my stay here. A huge step up from the Holiday Inn Express downtown and only a mile away. The room was perfectly clean, the beds comfy, they let me take a late check out for free, the maid said good morning, the woman helping with the free breakfast made my waffle (I couldn’t get the batter out) and helped a mother with her crying baby. I’m not staying anywhere else from now on. What a great place!

Came here on a business trip and was taken aback by how busy it was (2 weddings and a softball tournament)
My room (which was on the 1t floor) was extremely quiet and comfy.
Staff was very friendly and accomidating.
Would stay here again.

I’ve only booked the meeting room for a small going away gathering but the service was exceptional! I commend the staff, especially Kattie, for their availability and their help when needed before the event. I can only imagine what it’s like to have an overnight stay. I definitely recommend this hotel.

Hubs and I love hampton inn and always stay at them on our road trips. Not much different than any other hampton. Quality was consistent with the other ones, which was nice. Their breakfast is usually the same style at all of them (bagels, waffle maker, some type of egg dish, juice, oatmeal, etc) This one had these very delightful breakfast bagels. Also, conveniently located off highway if you are just driving through. Cost was a little cheaper than others. Would stay here again if needed another hotel room in Hartford.

Stopped here on the way to home and I’m glad we did. It’s a great location and close to the Mark Twain Museum that we wanted to visit. The room was clean and had the usual fresh, clean bed spread that Hamptons are known for. The breakfast was very good especially the make it your self Belgian waffles smothered in butter and syrup. I would stay here again if we’re in the area.

I’m a fan of any place that I sleep at that doesn’t make me feel itchy.
By the Cleanliness you would think that it recently opened. I asked. They have been open for 2 years.
I stayed a night with my son because we attended the flower show at the Convention Center. We thought it would be cool to stay the night.
I got a good rate with my AAA discount.
Everything was perfect. Clean, non-​smelling, comfortable, walk-​in shower, temperature control, clean towels, and the pool is small but ok to get a little swimming in.
There’s coffee and an assortment of Bigelow tea available 24 hours in the lobby. I was impressed with the taste of the coffee.
The complimentary breakfast included hot foods as well as fresh food. Not bad at all.
I didn’t use the business room. But I did see a couple of computers and a printer in there.
It’s located right off the highway, like 15 seconds close.
The best part about staying here (even better in warm weather) if you have things to do in downtown Hartford, is the walk thru the Riverfront to get there. It takes about 15 – 20 minutes. The Riverfront connects the Connecticut River to metropolitan Hartford. I can imagine the beauty and going ons in the summer.
The staff were all friendly and helpful.