Main Street Pizzeria & Grille

Just enjoyed a wonderful meal at Main Street Pizzeria and Grille. This is the 1^st time that I was here and wanted to sample a few items and write this review. The restaurant it tastefully decorated and clean. Very appealing to the eye. Sampled a few things with my friends. Had the sweetie pie pizza. AMAZING. Loved it.
We enjoyed the calamari as an appetizer. It was out of this world! Cooked to perfection and served with sliced cherry peppers and a side of sauce. Yummy. The homemade chicken salad is the best I have had in such a long time. It was so so so good. The cheeseburgers were huge! They were cooked to perfection and came with lettuce/​tomato/​onion/​pickles and chips.
The staff members were friendly, polite and willing to assist with any needs. This is a fantastic restaurant that I will frequent more often in the near future!
Get there early… It gets really crowded!

This review is for two things:
1. The online order process — simple, easy, fast.
2. Cheese steak — this was my order for the past 4 orders. Love it here. It tastes great! Perfect amount of cheese, steak and spices. Real juicy.
I haven’t tried calling and placing an order so don’t know how bad the service is but the delivery is real quick.
Please focus on the bad comments from others and try to fix those issues.

It’s a shame because the food is decent but the customer service is terrible. The girl who answers the phone seems annoyed to be working. Work on your customer service because your food is good… But I don’t go often because there are places that actually seem pleased to get business
Update as of February 29.
Went again to Main Street pizza. The customer service was much better and my delivery order came in 35 minutes. Chicago red top pizza was great!

This is the best kept secret you must have the sweety pie pizza I am north jersey NY and I will recommend this place to anyone!

I was looking for a nice place for lunch and decided to stop in. Had the wedding soup which was outstanding! The new owners were very nice and both stopped at my table and chatted. Nice menu and I will definitely bring the family for dinner.

Not that great. Very average food. Don’t get the margherita pizza. They don’t know how to make it. Paid for an extra topping (artichoke hearts) on the pizza but only got a few artichoke leaves. Tosco’s Pizza down the road is much better.

Imagine our delight a couple years back when we moved up from Norristown to Eagleville and a new Main Street Pizza opened up right by us! We loved the old one, and the new one seemed to be just as good at the time. That was 2010. Apparently they had a change in ownership over the summer and it’s not looking too good. The food is about the same but the service has really gone down the toilet, slow, one waitress on a Friday night? That’s just dumb. I hope they get their act together.

Service is worth one star. Terrible service and when I reached back out to them, no one would answer the phone.

Unfortunately even though the food is delicious the service is atrocious. Expect your ORDER TO BE WRONG no matter what you say and that you will be OVERCHARGED for these incorrect changes! And if you take it up with the new management (specifically THE OWNERS WIFE) expect them to justify their errors before ever admitting they messed up your order! It’s crazy but I tried them 2 more times after my bad experience (why, I don’t know?!) And they screwed-​up both dinners again and the could care less about customer service. THIS PLACE IS AWFUL!

I have ordered delivery from here many times. The food is pretty good. Called tonight and was told it was «too busy» so they couldn’t deliver to me. I live 4 miles (less than 10 mins) away. Won’t be going back.

New ownership!!! Stop in for a bite! Sweetly pie pizza is a must try if you like sweet sauce and sharp provolone cheese. Best pork sandwiches and meatballs too!!!

Just relocated from NYC. Went in looking for a good slice… I fell in love with the service and the food!!!
My new favorite place! I had regular cheese which was fantastic and I went back the next day and had the Fat Boy burger and samurai wings.

What happened to your burgers? Used to be these great fresh turkey patties? Now it’s a frozen thing:(

Been getting pizza here for years – also the Fat Boy Burgers. New ownership. .. pizza tonight (specialty, meat lovers) was NOT EVEN CLOSE to what I have had before. Told new owner – he said – «Sure it is, it’s same recipe.» Nope. I call B$. Offered me free pizza. No thanks. My point was that you are now going to lose your regulars.

Went in tonight at 5:30 pm. To start it was just my son and I. We were greeted nicely by the waitress when we walked in. It all went down hill from there. We waited for about five minutes for her to come to the table. Why? Because she is the only one there to wait on any customers, take care of customers picking up food and answering every phone call. At this time I over hear the guy that is making pizzas say that his sister and brother in law just bought the restaurant. The waitress comes over and we gave her our whole order, we had plenty of time to look over the menu while waiting for the only server working to come to the table. Mind you there was only one other table in the restaurant. We ordered chocolate milk for my son, a coke for myself, garlic knots (for an appetizer), grilled cheese and French fries (for my son) and a large «Main street pizza». We then wait over ten minutes for the chocolate milk and coke. At this point I’m still being patient because the waitress is literally on the phone taking orders. Another 20 minutes pass and I overhear the waitress say to the (manager, pizza maker, owners brother) «Did you ever put in those garlic knots?» When he says no, she says that she will put them in. I went up and said if they hadn’t started them yet then please don’t make them. No sorry, nothing. Then she brings the grill cheese and says the pizza will be out shortly. Another 15 minutes goes by and she brings me a regular plain cheese pizza!!! At this point I have HAD IT! I tell her this isn’t what I ordered and she looks at me like I’m an idiot. She says she is not really familiar with the new menu. I said look, this is ridiculous. Charge me for the grilled cheese and I’d like to leave. Once again not even an apology. Mind you while all this is going on the (manager, pizza maker, owners brother) is keeping his head down acting like he has no idea of what is going on. I go to the register and she says $ 8.95. I asked what they are charging me for and she says the grilled cheese and drinks. She has the audacity to say «you did like the grilled cheese, didn’t you?» ARE YOU KIDDING ME??? The (manager, pizza maker, owners brother) then looks up at me and I ask him if he’s the manager and confirms that he is. He ask me what my problem is and I do have to admit that I am worked up at this point. I told him if he was paying any attention to what is going on around him he would know. He then puts his hand on my shoulder and tells me to calm down. Why does he think it’s ok to touch me??? I have a huge issue with this!!! The only other table that was in there got two of three entrees wrong on their order. As I said something to them as I was leaving he proceeded to tell me never to come back in again. I will make sure I tell every neighbor about my experience there and ask them never to return there as well. Good luck to the new owners!!! Their brother will turn people away.

Well, we tried again but it really was not better.
We got a pizza and the bottom was burnt bad enough that you could taste it. I tried ordering the CJ’s fries again but they once again came without the season advertised. We ordered the Chicken Parm entrée but got the sub.
Ordering was still difficult too. Perhaps it is loud and they have trouble hearing, but it seems to be more difficult than anywhere else.
It was kind of Main Street Pizzeria & Grille to give us a credit but unfortunately we will not be returning after two bad experiences.

This has got to be the worst pizza shop in the area. The service is lousy, the food has gone up in price and down in quality.
They have everybody in there family working. (which is understandable, which is the reason why you’ll get screwed up orders) plus some of rudest waitress’s you can get from the street. Now I’m not trying to bash them but I don’t see them open very much longer.

Probably one of the worst white pizzas with spinach and ricotta. Light on the veggies and cheese. Sloppy made. Coupon helped make it palatable. No garlic/​flavor. Disappointing. Place was also dark and dim. I won’t return.

3.5 stars overall. But 4 or 5 stars when they are on their game. Order mostly specialty pizza, fries, and boneless wings — all are delicious. I’d highly recommend the chicken parm pizza… Margarita is good too. Boardwalk fries are amazing — exactly like fries at the shore — thick, fresh cut, and nice and soft.
Past few times I’ve ordered it’s been inconsistent — pizza was undercooked and doughy. Ordered turkey burger four consecutive times (every time it’s been great) — but the first time I received «Main Street chips» which are homemade chips (delicious). The next two times I received HERS brand chips in a bag. Last (and final time), they gave me literally 3 «Main Street chips.» What gives? Can you spare them?
Customer service is horrible. The high school teenie boppers that are hired to answer the phone are stupid. They don’t aren’t even familiar with the menu.
The food is overall really good when they are on their game, but can sometimes be inconsistent.

Usually enjoy a good pizza at Main St in Eagleville, however i just had a terrible phone experience with them. They need to evaluate the people who are answering the phone. I tried to order mozzarella cheese fries today and the girl could not understand what mozzarella cheese fries are. Typically the person who answers the phone understands the menu as this was not an unusual request. If you don’t understand what the customer is asking for, please ask someone else to get on the phone to help you.
Me: I’d like to order mozzarella cheese fries please
Main St: Cheese Fries?
Me: Mozzarella Cheese Fries please
Main St: you want mozzarella sticks?
Me: No, i’d like to order mozzarella cheese fries.
Main St: What is that?
Me: French Fries with mozzarella cheese baked on top.
Main St: Is that white cheese?
Me: I’m sorry, i won’t be completing my order.