Mike Matthews Pool & Spa Service

Specialties

Mike Matthews Pool & Spa Service Co. is devoted to exceeding the customers expections. Ed Horrell’s Tour of Excellence «Talk About Service» radio show presented us a certificate of award for consistently demonstrating outstanding customer service. We feature the most well stocked trucks in the industry. Our truck was featured in Pool & Spa Service Industry News as «The most efficient truck in the industry». 90% of all calls are completed in one trip. Each truck is equipped with GPS tracking and a Laptop computer that is connected to the Server in the office. This gives our service techs access to our customer history as well as service manuals & suppliers inventory in your driveway. Our service techs have a combined experience of 80 years in the pool and spa industry. They are clearly identifiable by the company uniforms and well marked trucks. We have an A rating from both Angie’s List & the BBB, their highest.

History

Established in 1979.

Mike is a Journeyman Electrician and has a degree in Computer Engineering. He has been working on pools since 1976. He started by helping a friend who was in the pool business. In 1979 he started Healing Water Company with his wife Patricia. They sold and installed custom hot tubs and spas. In 1980 they brought the first portable spas to Memphis. The company changed its name to Mike Matthews Pool & Spa Service Co. in 1988 and shifted the emphasis to servicing and repairing pools and spas. He was the second person in Memphis to achieve Certified status from the National Spa and Pool Institute. He learned to provide outstanding customer service from his grandfather and father who owned Raleigh Drug Store.

Meet the Business Owner

Mike M.

Business Owner

Mike is a Journeyman Electrician and has a degree in Computer Engineering. He has been working on pools since 1976. He started by helping a friend who was in the pool business. In 1979 he started Healing Water Company with his wife Patricia. They sold and installed custom hot tubs and spas. In 1980 they brought the first portable spas to Memphis. The company changed its name to Mike Matthews Pool & Spa Service Co. in 1988 and shifted the emphasis to servicing and repairing pools and spas. He was the second person in Memphis to achieve Certified status from the National Spa and Pool Institute. He learned to provide outstanding customer service from his grandfather and father who owned Raleigh Drug Store.