Very unhappy with my most recent dealings with this company. I ordered a designer gown for my sons wedding. It was an «online exclusive» so you can only order it online. I had it shipped to the store. My dress was handed to me in a plastic white envelope! When I opened the package beads and sequins were everywhere! Dress was wrinkled of course. I took it back to the store after calling customer service and feeling like no one gives a hoot. I had to wait 7 – 10 days for my refund!!! I’ll never buy from there again.
Sandra Z.
Place rating: 5 Raleigh, NC
Customer service is the name of their game. I ordered a bra and had it shipped to the store, but there was a shopping issue beyond their control. The manager called me directly to settle it for me and sent her hubby to another store location to get my bra! That was WAY above and beyond! This location is the best in my opinion compared to the other area stores; many times I have gone there and have received great customer service.