D & H Appliance Service

Durham, United States

2.2

Open now

9 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 919-220-4243
Website:
appliancerepairdurhamnc.com
Address:
105 W Britania Ave, Durham, NC, 27704
Nearby public transportation stops & stations:
1.4 miClub Blvd at Northgate mall
2.2 miEast Campus
2.3 mi096
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 5:00 pm
Open now
Local time (Durham) 12:14 Thursday, 26 June 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 2:00 pm
Sunday –

Description

Specialties

D and H Appliance Service provides outstanding Durham, NC Appliance Repair services. We can repair most large appliances and will do so in a timely manner. Please call us today.

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9 reviews of D & H Appliance Service

No registration required
Place rating: 5
Hillsborough, NC
Excellent first contact with phone answering and scheduled visit. Absolutely professional and pleasant repairman came at time promised and was totally knowledgeable about my Wolf oven. Repair was accomplished (parts were available immediately) and I couldn’t be happier. Would recommend this well established company to anyone.
Place rating: 4
Durham, NC
Used them back in 90’s for a microwave repair with no problems. Used them again to fix dishwasher leak. Took three trips, and all problems fixed with no additional charge. the $ 65 eval charge was subtracted from repair bill (seems to be common practice of other companies also).
Place rating: 5
Durham, NC
Hugh is knowledgeable, extremely competent, a gentleman and always on time. I’ve had him fix our Samsung washer, Samsung dryer, SubZero frog, Dacor oven, Whirlpool microwave, and Thermador cooktop. He tells me the least expensive way of doing everything. I consider him like family. He really knows what he’s doing!
Place rating: 1
Chapel Hill, NC
I wish I had seen the horrible reviews before I called them to come fix my washer, at the recommendation of a neighbor. WHAT HORRIBLE SERVICE. DO NOT hire them to do anything!!!
A repairman came out and charged me $ 65 to just LOOK at my machine – I actually had to tell him what was wrong because he said he wasn’t familiar with my model (it’s a Whirlpool top-​loader, nothing fancy). Then when I authorized them to come back and actually fix it, I never heard back from them again. I put a stop-​payment on my credit card for the $ 65 charge, and then they sent me a nasty note saying I robbed THEM of their gas money and time and so they were recharging me. HA!!!
Worst customer service experience ever.
Place rating: 1
Raleigh, NC
I arranged repair service on my refrigerator and was told a technician would arrive between noon and 5:30, so I waited and waited and waited. No one ever came. I called the office the next day to find out what happened and was told — «we tried to call you several times but your phone didn’t work…», which was not true. I had received several calls that day. I thought of rescheduling, but in my conversation with the office, they told me they needed my address. They had no record of it! How was a technician supposed to come to my house if they didn’t have my address!!!
I’m not sure if they do good repair work, but their customer service is awful!
Place rating: 1
Chapel Hill, NC
Horrible customer service.
We had the handle come off a GE microwave, and because they are authorized to fix GE, they were called.
We were promised a service repair between 9am and 12noon. They said they would call when they were on the way.
By 1pm, no one had shown up or called.
Also by then, both I and the rental manager where we live called multiple times, with no call back.
They just don’t care.
Avoid these guys like the plague.
They DESERVE the F rating given them by the Better Business Bureau!!!
Place rating: 1
Durham, NC
bad customer service, 3 hrs late for appt… i dont think they care at all about the customer
Place rating: 1
Durham, NC
I decided not to use D and H appliance based on their website which had multiple mispelled words. In todays day and age those overlooked mistakes can cause businesses to lose money. If your business is not thorough enough to check for mistakes in their website it may lead some consumers to think the same would apply to their service had they chosen to use them.
Place rating: 1
Saint Paul, MN
Waited for 7 weeks for a part to come in. Finally called them and gave them an ultimatum (repair made by X date or forget it). Oddly enough, the part came in the next day… They never called back, even when they say «let me check on that and give you a call right back»
Made an appointment for the repair once the part was finally in, I took off work– they never showed up. Made another appointment — again the repair man was a no show. No call either time to say he was tied up and not coming. Called to cancel repair work, and ask for initial consultation fee back and got a stern «That won’t happen.»
Check CitySearch –same poor reviews.