Durango Small Car

There is still gold to be found in Colorado and these guys are an automotive gold strike. While on an extended driving tour of Colorado with my daughter, the dreaded «Check Engine Soon» came on the dash of our 7 Series BMW. The engine had begun to run very rough and was missing badly at idle and low speeds. A frantic search of the local auto dealerships, shops and garages finally yielded Durango Small Car (they were also recommended by a local competitor) via Unilocal*. From the first call to Service Manager Jim, to the help from the Owner Tyler to the hands-​on-​work of Mechanic Doug the entire experience was first class and totally professional. The problem was quickly diagnosed (they put us at the front of a busy schedule because of our travel schedule, the urgency of timing (it was on Friday and they are not open on weekends) and because they understood our distress), a wide ranging parts search was made and the part was fortunately found locally. While all of this was going on, Tyler allowed us to use the in-​house Wi-​Fi system to explore the possibility of rental cars and conduct other business related matters.
We were given several options as to how deeply into the repair protocol we wanted to go with appropriate pricing for each. All this was done in an open and straight forward professional manner.
During the process Tyler and Jim kept us informed as to the progress and even recommended an excellent nearby café. We had lunch there and when we returned the car was fixed and ready to go. The charges for the work were fair and very reasonable.
Within 3.5 hours of our arrival at their shop, we were back on the road and rolling along just fine.
I have driven a total of 3,467 miles since the repair with absolutely no problems. Upon my return home, I had my regular mechanic inspect the car and the repairs. He agrees 100% that what was done was exactly correct and proper. He has worked on all my cars for over 8 years and I trust him implicitly (as I now do Durango Small Car).
These guys are straight shooters and this is a well run, well managed and profitable enterprise. That is the bottom line. I would add an extra star if I could.

Stranded in Durango! These guys took the time to research out the necessary parts, got the job done, and sent us safely on our way! Super helpful!!! Use them!